Tradition Casino

[tradition]

Thanks a lot Balky and 4 a Kind! Thank you to give me time because it's true, i do my best to satisfy players and all coments are interesting for me but sometimes players are a bit hard... You cannot compare my casino to Sloto for now, i know it and players have to realise it too. I'm launched since less than one month : do not forget :-)

I really apreciate to have glad players and i know too that's easier to post complaints than congratulations

We'll i'd like to add that i modified too like promised emails sent for improve our conversion, so now players never will not receive so many emails. But i'm not saying that they wo'nt receive nothing any more lol

[LaHutti]

We'll i'd like to add that i modified too like promised emails sent for improve our conversion, so now players never will not receive so many emails. But i'm not saying that they wo'nt receive nothing any more lol

Thanks a lot Tradition. I appreciate that, as it already takes abt 5 mniutes, and a lot of bandwith every morning, just to fill my junkmail thingy, plus the time it takes me to quickly look through it, to see if anything I actually wanted went in there by mistake.
Geez isn't it a weird world ? lol
anyway, I would like to say congratulations on the opening of your new casino, and hope it'll be a better one than most we see out there so far. Shouldn't be too hard to accomplish with a bit of common sense, and going low on the stupidity in T&C's...I'd like to add...Keep it simple, so at least YOU can figure it out, then it probably won't be all bad

[clj7221]

Some times I'm not sure what everyone here really expects from online casinos. Especially a new one trying its best to get on its feet and at least from what I could see here making a vigorous attempt to satisfy the vast amount of different expectations from people all over the damn world.

First of all we have the owner of Tradition coming here explaining up front she is new and wants to be different from the rest. Give her credit for just coming to a site like this in the first place.

No doubt there’s spam intention’s for new customers, but for crying out loud give her a fair chance also. Maybe just maybe we found someone that really wants to do the right thing, and be better then the rest.

I’m not saying this site won’t end up on the rogue list, but let’s give it a chance.

She already is breaking normal Rival protocol by removing the automatic bonus ban that comes with her software. She explained it had to be done manually and I’m sure it takes time to accomplish. It has already been done for a few players here, which tells me eventually she should get to everyone concerned. We’re not the only players playing at her site. I’m sure as a new owner her plate is spewing onto the floor. Yet, posters want to jump back into the thread after 24 hours and cry there still bonus banned.

CLJ7221, as far as your payout that took 10 days instead of 8, c’mon you can’t be serious. Maybe the site will in the future be able to pay out in 48 hours, maybe it won’t, But it was your first payout, give them a break. To keep trashing them over this is petty. If future payouts are similar for you, and you can’t live with additional 48 hours lapse time, then move on. Maybe others here are fine with 10 days and are just grateful for even getting paid in the first place. Don’t chase someone away because of only your selfish needs. Poker Stars a multi billion dollar site takes sometimes over a week to get me my funds after playing there for years and over a 100k in deposits.

Like I said before, this site may turn out to be nothing more then another rag, but why not give them a fair chance?

4 of a Kind, Please stop wasting my time with your nonsense. This was not your place to make any type of judgment calls.Perhaps you come in here for attention who knows, but to stoop to name calling, suggesting I am selfish , for not getting any answer on where my withdrawal is after almost 9 days is ridiculous. If you would have taken the time to read all the posts you would have seen my complaint was not all about how long it took, it was that I was not getting any answers on when I was getting my withdrawal.I had stated if I would have gotten an answer about why it was taking so long but she never replied. This is a forum, to post our experience on what happened. Thanks for another one of your drive by posts.

[LaHutti]

Group hug now ...

[clj7221]

Cj, i sent you a PM with our email history. Each time you wrote us, you received answer from me here by PM or by email, or customer support wrote you.

Pamela, all payments are processed 5 days after requested, week-end excluded :-) The first time it's a bit longer because we accept documents, for sure.

Yes you wrote me a mail in here the other day after you saw my post and then you wrote out dates you say your casino mailed me. Nothing wrong with my e-mail I have gotten mails from your casino before but never got mails you say your casino sent me the week I was writing asking about my win. I did not get any reply back from your casino.As I see mail complaints people are having with your casino you should fully check it out and see if this is another mail issue because I never received a reply back from your casino regarding my cashin.

[clj7221]

Group hug now ...

Group Hug back Now this is the time when people start coming in and taking sides with the Thank you Button, something the Meister said not to do. Sending out Love peace and group hugs to all my friends and frenemies lol I really don't want this to turn in to a forum fight. We have had to many of those lately and I'm sure Simmo doesn't need the stress of another one and neither do I. Forum fights usually start when people want to come in here and only post to take sides.Then the situation at hand becomes bitter and hostile. It would really be nice if that did not happen and let the 2 in here resolve the issue on their own. I would love to resolve this with the Tradition Casino and play their again. But it is people coming in here to take sides , that will certainly derail any chance of working this situation out.

[tradition]

Hum... I asked to send you a new email, let me know if you received it.

If you don't receive this new email, explaination is easy : simply have a look into your spam emails and unlock our emails : support @ tradition-casino.com, with no espace, of course. We always reply to all your emails, without any exception.

[clj7221]

Hum... I asked to send you a new email, let me know if you received it.

If you don't receive this new email, explaination is easy : simply have a look into your spam emails and unlock our emails : support @ tradition-casino.com, with no espace, of course. We always reply to all your emails, without any exception.

No not from your casino. I have in here this forum mail box from you yesterday. But your casino never replied to my regular mail. I do not have filters on my mail and always check the spam and delete anyway. Nothing. I want you to know, that if you told me it took 2 weeks to get my win, that was fine. I never got any communication back to my mail from your casino. Update, did not get any mail from you I just checked.

[tradition]

I sent you an email test. If you never received i cannot do more, i'm affraid. We send us several emails, if you never received it and if you don't have any spam filter i don't know what to do.

[tradition]

Thank your for your PM, CJ. I accept your apologize :-)

I have had an idea. I saw that you registered a hotmail email in your account and i'm sure the problem come from here because all hotmail emails have a spam filter....

So, here you are the solution : First, go in your spam file on your left and have a look if you find one of our emails, if yes, just click to "ALLOW".

If spam messages are already deleted, simply go at hotmail, go in "other options" and you'll see FILTERS AND REPORTS. Please chose the lower filter for spam action and chose also to clean your spam messages by 10 days period.

Let me know when you'll do this change and i will send you a new test email :-)