Hi Joachim!

I think many players including myself, know the standard answer you got if you complain about a casino: " the other customers have not this experience ". So I don`t care about that.

And what do you mean with " we`re quite generous to our customers" ? I have not got any bonus or another offers from Unibet than the welcomebonus and10 free spins in the NetEnt Casino, during this 2 years I have been customer at Unibet. And I don`t care about that either.

BUT, I care about a very bad service from Unibet to a good customer who is unemployed now, and just asked about a small bonus like €10-20.

As I told you, I have deposited €8 000-10 000 at Unibet, and had only cash-out about €2000 of this money. So Unibet have got € 6 000-8 000 from me, and to me it seems then that Unibet have to be very greedy as long they not can give me a very, very tiny bonus like €10-20..

If the support really care, they should took a look at my account-history and seen how much I have deposited during my 2 years. Then they should ( normaly ) give me this tiny bonus I asked for, and just asked because I am unemployed now.

So sorry, Joachim, I will not send you a P.M., because I am definitive finished with Unibet.

In NetEnt Casino I stick to Betsson and in Microgaming-casinos I stick to the Jackpot Factory Group and Bellerock Entertainment.