Casino Complaint Tropica Casino-Bonus banned

[eu_lowroller]

Originally Posted by clj7221

If it was not Halloween I would have thought this was an April fools day joke.

My 125% slots bonus from Tropica Casino is the biggest joke ever on any rival casino!

30x (deposit+bonus) playthrough, A maximum cashout of 2 times the bonus applies.

Can any rival casino overbid this? *lol*

I'll certainly never make any deposit there!

[coxwel]

totally agree!!

high5 to tropica for enabling my promos within 2minutes! but i would really like to deposit with you but! as said above the maxcashout of your bonusses is like a kick in the ass after having reached the wagering, which is tough enough, you are serious about this mini max cashout? this is less than many casinos offer as nd

i guess your marketing dept was smokin the wrong herb as they set these rules..


iam sure this will change because otherwise 99% of players will pick other rivals to play.. as youre kind of alone with these max cashouts...



cheers

coxwel

[clj7221]

I was thrilled yesterday when He unlocked my bonus ban, then when I saw the bonuses, I was missing the bonus ban at this casino lol. I honestly thought it was a joke and mailed a very nice gentleman on this site to get his take on this and sure enough it was not a joke. I mailed the Casino Rep here about it today and his reply was, Feed back is always welcome and enjoy your bonuses. I mailed him again about these extra sticky impossible to cash out anything bonus, just in case he did not really see it in the last mail I sent him. Still waiting on his reply. We all know this Rival will not last if he does not change these bonuses. Actually just yesterday I posted on here of what Tropica would be if it was a Land based Casino. LOL
Here is the post. http://www.casinomeister.com/forums/...ed-casino.html

[Tropica Casino]

Morning everyone,

Hope you all had a good Halloween.

As per my post on Friday, casino management are aware of the challenges with the existing promotional set up and these will be addressed within the next few days.

When it comes to free money offers, the Max Cash-out Rule will be enforced, however the amount will be increased.

Please keep an eye on your Inbox for a newsletter from Tropica for updates.

Thank you,
Tropica

[DarkMage]

Originally Posted by Tropica Casino

Hi,

Tropica gives free money offers because we want players to experience the games and the casino. We use 100x wagering requirements on these as we don't want customers to cash it out without having a good experience.

You mentioned that you played for 20 minutes. We see that as 20 minutes of exciting gaming entertainment at no cost to you. In doing so, we hope you enjoy it enough to put in some of your money and give us a chance to win some of ours back.

The purpose of free money is not to cash it out. It is to enjoy online gaming and as members of this site, I am sure you appreciate this.

Thank you everyone for your positive and constructive feedback.

Regards,

Tropica

The purpose of free money is not to cash it out

Only a Rival casino would say this. Why do you guys even bother with the free chips then? Play money mode is always there...

Very puzzling...


I don't even know what to say.....

People play free chips with a 50-60x WR for a SMALL chance to win...this 100x time WR is beyond comprehension.

Are you guys afraid to pay out on Free Chips..sounds like an underfunded startup.

[clj7221]

His promos are beyond sticky they are so you do not have a chance to cashin anything.I mailed him about it and he said to look in your mail this week for changes in promotions. I don't think he is taking this seriously. I am not sure what he is thinking, he has tons of competition, if anyone would take the bonuses he offers they must be in a charitable mood. He is sinking his ship quickly. Bonuses like this, is like making reservations in to the Rogue section. Just my 2 cents.

[Tropica Casino]

Hi,

All our weekly promotions are not sticky. Too date, we have only sent out 1 Sticky promotion which was our Buy 25 get 75 offer last week. We realised this did not work and deactivated it. Sometimes, a sign-up bonus will be made sticky to prevent bonus abuse.

Casino management is looking at the current promotional offers and will be making changes where deemed feasible.

Please keep an eye on your inbox for this week's newsletter and offers.

Regards,
Tropica

[eu_lowroller]

Originally Posted by Tropica Casino

Hi,

All our weekly promotions are not sticky. Too date, we have only sent out 1 Sticky promotion which was our Buy 25 get 75 offer last week.

That's not the truth, because i have now also this bonus in my account "125% slots bonus, 30x (deposit+bonus) playthrough, A maximum cashout of 2 times the bonus applies" so what is with this please?

i'll certainly never play there with such ridiculous terms!

[coxwel]

i was lucky enough to make the 100*times wagering on a halloween freeby tropica send me today. thanx

so its possible but 100times wagering is still kind of tough

anyway a good point is in the email i got for my withdrawal request it says cashouts would be completed within 2 business days not like usual on rival in 2-5 days.

will see if theyre quick :-)


cheers

coxwel

[RobWin]

Originally Posted by eu_lowroller

That's not the truth, because i have now also this bonus in my account "125% slots bonus, 30x (deposit+bonus) playthrough, A maximum cashout of 2 times the bonus applies" so what is with this please?

i'll certainly never play there with such ridiculous terms!

That has got to be the absolute most asinine Rival bonus that I have ever seen...I also got that one too! Why in the world would anyone actually think that serious players would take up this absurd bonus offer is beyond me. Get your act together over there Tropica!
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