Bet365 Blood Sample Required!

[chuchu59]

A technical question here. Unless both Susan and her hubby registered at Bet365 before depositing surely one of them should have gotten the instant bonus.

[Casinomeister]

The user name and my husbands name are one and the same. As such you received my email with his name clearly shown on each session transcript.

How are you now assosiating me with the chat sessions when you have the details in my email i sent you. I thought it was obvious from the email reply you sent me that we were talking about my hubby account!

At the end of the day, still one account at BET365 - PERIOD!

There are two chat sessions with two user names - the way I read the email is that there are two accounts, your's and your hubby's.

Then why didn't your husband email me or post this stuff here? He has an account in the forum. What's up with that?

You aren't making this easy to figure out. The whole thing is rather cryptic if you ask me.

[susanjbo]

Ok, fair enough. If he wasn’t so lazy he would bother to log in and have his say. But I would dread hearing his terminology.

The two online chat services are not associated with each other. As you will see in the transcripts the first operator asks you to "CLICK HERE" On the second chat session you have to nominate a screen name. It’s now obvious that the two ONLINE chat services they offer are no was connected with each other. The first online operator makes clear reference to that by asking clients to “CLICK HERE"


Id ask them to issue you with the first chat session as well. The one that shows the operator state that bonuses are instant.

[uungy]

The bottom line is that both susan and her "husband" were told that they (the casino) needed 48 hours to process their IDs - once processed, the bonuses would be awarded. So what is the big deal?

Why get rude with a customer service rep because of this?

@uungy - no one deserves a bonus, the question is if a person qualifies for a bonus. And my comment that you should know about the problems of multiple accounts on the same computer wasn't insinuating that you have them but that you know via being a seasoned player that this is a problem.

Susan and her husband use the same computer - so yes, this will cause any casino to do its due diligence. To get bent out of shape about this is just being a pain in the ass. What do you expect? Red carpet treatment? Casinos are hit up daily massively by fraudsters opening multiple accounts - and they will investigate these accounts when the red flags appear LIKE BEING ON THE SAME COMPUTER.

Bet365 has not done anything wrong as does no deserve to get beat up like this. This is ridiculous.

Since you've already submitted your IDs to the casino, I'll see if they've been processed, and maybe you'll get your bonus sheesh!

By no means, and as previously stated clearly, do I think rudeness gets you anywhere, and is not the correct way to get around things. Is that a reason to refuse a bonus as "some" have stated? In my opinion, NO! If its a fraudlent case, then fair, but I am only responding to the main issue that I feel is at hand, that is that 1) people are jumping to conclusions, 2) just because someone is rude, it doesnt mean they should get refused a bonus they qualify for

I am not in the affiliate or Meister market, so cant say what I think the problems are in regards to fraud. I wont and cant comment on things like that. I tend to try and base myself on facts, not imaginary figures and assumptions. If a casino suspects me (cant remember when had that last) of some accounting problems, I send in ID and wait. I have no issue with that. I know there is a problem, and thats all I can say.

Well, this aint only your opinion but mine as well and I believe a host of other players. We all comment on the rude behavior of support staff but some think it's a heavenly right for players to be rude to CS staff. Whatever happened to good manners? Even if the player has done nothing wrong being rude will not help his/her case. For a start I hope that someone can change the title of the thread. It's really misleading and brings to mind the docs/info that some Rival casinos require before processing a cashout.

There is a differance between a player and casino staff being rude. A player is the one playing, it doesnt mean its right to do it, but come on, its worlds apart. Also don't use a blind vote "as well and I believe a host of other players", having your own opinion is fine, but baseing it on "I believe others " doesnt strengthen an opinion, its a pressure tactic.

UUnguy - do you still think it appropriate the way that CM forum was used for leverage now that you see the chat transcripts?

I still dont see any blackmail! Thats not mafia style either. It may sound rediculous to me to what the OP put in the chat, but to use the community this way, seems fine. OP wanted the community to know how he/she felt publicly, and let the community know the way he/she was treated. I think it could have been re-phrased, and some others would post here without even telling them, but there are different ways round things. Everyone to their own. Some vent what they will do, others are more placid.

Another thing, you seem to have a hidden agenda, whether you dislike bonus players as it effects your affiliate income, or because you dont want it to affect your bonuses, whatever it is, a reputable company should honour the terms, and thats what you should be standing with (IMO). It selfish to keep stating "its effecting us, so why should you get the bonus, if you just play for the bonuses". This is about being trustworthy and honest, and keeping to terms. besides, why would you play in casino that dont stick to their terms?

Lastly, please cut out the name calling and accusation what kind of player the OP is. It doesnt benefit anyone, and doesnt add or take away from the case, its just offensive. It doesnt add to any side, and just aggrevates the OP (I think)

There are two chat sessions with two user names - the way I read the email is that there are two accounts, your's and your hubby's.

Then why didn't your husband email me or post this stuff here? He has an account in the forum. What's up with that?

You aren't making this easy to figure out. The whole thing is rather cryptic if you ask me.

The OP seems a little unclear, and from the most recent post, it seems that the 2 usernames that you see (from my understand of this cryptic and unclear case) one is the casino username, the other one is the alias in the chat. OP please correct me if I am wrong.

[WagerWitch]

Ahem...

Quote:
Originally Posted by WagerWitch View Post
UUnguy - do you still think it appropriate the way that CM forum was used for leverage now that you see the chat transcripts?
I still dont see any blackmail! Thats not mafia style either. It may sound rediculous to me to what the OP put in the chat, but to use the community this way, seems fine. OP wanted the community to know how he/she felt publicly, and let the community know the way he/she was treated. I think it could have been re-phrased, and some others would post here without even telling them, but there are different ways round things. Everyone to their own. Some vent what they will do, others are more placid.

Another thing, you seem to have a hidden agenda, whether you dislike bonus players as it effects your affiliate income, or because you dont want it to affect your bonuses, whatever it is, a reputable company should honour the terms, and thats what you should be standing with (IMO). It selfish to keep stating "its effecting us, so why should you get the bonus, if you just play for the bonuses". This is about being trustworthy and honest, and keeping to terms. besides, why would you play in casino that dont stick to their terms?

Lastly, please cut out the name calling and accusation what kind of player the OP is. It doesnt benefit anyone, and doesnt add or take away from the case, its just offensive. It doesnt add to any side, and just aggrevates the OP (I think)

FIRST:

I am an affiliate - but in NO WAY, SHAPE or FORM does that AFFECT how I feel about this - and that was VERY WRONG of you to even mention.

I take that personally - as if you have something against AFFILIATES.

If you will NOTE... My site is SCREAMING full of FREEBIES. I am a player's affiliate.

And if you look at how "MUCH" money I've made in the past 3 years - you would laugh and wonder WHY I bother to put the time and effort into my affiliate site. Let's just say - less that 20.00 a month --- and I only made 3 months worth of payments - although - that is NONE OF YOUR BUSINESS - I am very transparent. AND I HAVE NO HIDDEN AGENDAS - not here - not there - not anywhere in my life.

I never called the OP anything.

I said her actions appear.

There is a HUGE - VAST - Difference.

Using the CM FORUM as leverage is --- INDEED Mafia style - and Bryan has ALREADY stated that it is NOT TO BE DONE.

Or did you miss that???????? You might want to go back and read that.

Are you saying that the owner of the forum doesn't have a say in how his forum is used?


And Lastly - the reason I dislike people who put up big stinks about GETTING bonuses....

Because THEY are the reason the rest of us REASONABLE and CALM - and patient people are getting less and less bonuses today...

It's just bad business.

And don't ever say I AM AN AFFILIATE AND HAVE ULTERIOR MOTIVES. Because it isn't true - AND there is no connection between liking or disliking people because of bonuses or lack of them - that's just PLAIN SILLY DUMB.

Seriously - that's more like Slander in the extreme - as most people here know me - and know exactly who I am - for OVER 10 years.

And you're saying this because I am backing the CasinoMeister Forum - and Bryan's wishes - over that of a player who just RUDELY told off a CSR?

Nope dude - sorry - I am a FAIR person - and if you treat me fairly - I will treat you fairly.

But I put myself in that CSR's position.

You OBVIOUSLY only chose to focus on a few words of what I said - and you did NOT read the WHOLE entire commentary.

I realize I WRITE A LOT... But if you are going to critisize what I WRITE - make sure you have the WHOLE shebang and not just snippets to mold around your own thought process.

Because YOU HAVE IT ENTIRELY wrong.

WHAT is wrong with someone calling someone OUT for being rude and for USING people/places?

What is wrong with our society that if we point out that there could have been better actions - there might have been better results?

We ALL observed how the OP was told to wait and then they would qualify for a bonus.

We ALL see that the OP initially was told - YES the casino bonuses are instant.

Yes --- We ALL see how the OP was put on HOLD with the bonus.

IS THE OP GOING TO GET THE BONUS?

Well - if the OP clears the check and balance system - then yes.

But if the OP doesn't - NO.

NOW - you're telling me the check and balance system isn't right?
That the OP has a right to mistreat someone because something about them flags the system?
That the OP is justified in using CM forum as a NASTY BITE to the casino?


Does the OP qualify for the bonus --- I dunno - but if they do - they SHOULD get the bonus.

This isn't about whether the OP GETS BONUS OR NOT --- if you read the whole story UUNGUY...

This is about the OP GETTING PISSED....

Because they didn't get it INSTANTLY.

The OP was told that the BONUS would be credited ONCE the clearance was met.

Something about the OP's account FLAGGED something which caused the casino to put the bonus on hold.

The OP didn't like that...

And proceeded to call the casino a bunch of not so nice things and then threatened to put the info on CasinoMeister Forum --- IN a way that sounds like the Casino "better shape up and do what the OP wanted."


Oh... and wait UUNGUY --- now the casino CHAT was the OPs HUSBAND...

Which is now brought into the picture.


Come ON UUNGUY --- how many times do you need to get kicked to realize that a DONKEY is kicking you?

Now --- I told you and I told the OP - based on the info I had - and the info we had - the OP seems (note seems --- not IS - Cause I dont know the OP) like they have no patience, are rude and completely out of line.

Did you read the whole commentary?

Meh.

I think not.

But I will say this.

I AM VERY FAIR - and if I am calling someone on something - and I am found to be wrong - I will gladly apologize - and ask for forgiveness.

If I am right - I WILL fight it to the teeth - like a pit bull - while everyone walks away bored to tears.

I'll agree that we disagree.

Should the OP get the BONUS???? That is the question.

If the OP's account clears the checks and balances - sure... give 'em the bonus no matter how badly they treated people... Yep - reward them - I have no problem with that.

But if they don't - then hells no... They shouldn't.

Bottom line is... No matter how badly they treated the CSR - no matter how much they abused their right to the CM forum... No matter how badly they misrepresented their situation to the CM forum... YES - IF they pass the checks the casino has put into place because of cheaters and people who abuse bonuses --- then YES - they should get that bonus.

Personally - it's a dead horse - cause I am assuming that you THINK it is OK to threaten a casino with CasinoMeister's Forum - by saying --- IF YOU DON'T DO WHAT I ASK RIGHT NOW --- I'm gonna post about it.

It's like saying to a girl --- IF you don't sleep with me right now - I'm gonna tell all your friends you let me go this far...

It's blackmail - plain and simple.

IF the OP had not said anything then came over here and posted something about the situation - I would have been absolutely more sympathetic.

But as it is...

I see and think - with the info that I have RIGHT NOW...

That the OPs husband dug his own hole.

[WagerWitch]

Bleccccccccch on this whole thing anyway...

This - in the scale of life - ranks about a ZERO - I just hate to be proven right...

Cause every time I am - it makes me believe in humanity - that much less.

Dude - the couple is abusing the system in some way - and if they AREN'T --- they are STILL ABUSING the CSR.

Neither should be tolerated.

Read through all of her posts on CasinoMeister.

The only posts they make are about Bonuses - and NOT GETTING them...

Obviously threatening other casinos with negative posts in the past have worked - otherwise they would NOT continue to do it.

Obviously in the PAST - the CasinoMeister Name meant that they got their way - and got a Casino to bend to their will - and their nasty one at that.

If I'm wrong - I'll publicly apologize....

But the more people use CasinoMeister on such PETTY BS - the LESS weight CasinoMeister will have when it comes down to the bottom line --- when we --- as gambler's really NEED THEM.

[GOCC]

To me this is going way over the top for someone who has been asked to wait 48 hours for their bonus. Not been told your not getting it, just please wait for your ID to be verified.

[Gogo]

I think that veryfication procces is main factor here, not grant bonus.
When account after sign up is verifyed then you can get bonus.
Instant bonus have nothing with veryfication process, its two difrent things.

My mother and I have fuly registered accounts in bet365 in one household.
I ask them is it permitted and they told me yes. I do not take bonus, but some time they offer me when I deposit funds.

[susanjbo]

I’d rather some just stick to the issue here. The fact online reps at BET365 stated one thing and Bet365 did not abide. This thread has been taken over with fabrications. Seems some know more about the true incident than me. Please, while some are speculating, please display this week’s LOTO numbers so I may then praise your wisdom. I don’t need to be told what some consider are my rights. And how they believe a casino should treat me. I expect only the best from any company or supplier that accepts or takes my money. I won’t bend over to bully tactics, nor will I sit back and be shafted by any company just because I need to be seen to submit.

Then again it’s clear some have their own agenda. Their affiliation with casinos has clouded their minds and shows they can’t be objectionable, more so use tactics to distract us from the issue at hand. That just gives us all a better indication how shifty these individuals can be, and their casino bonus structures are created to squander money from potential players are an indication what lengths they will go to SHAFT THE NEXT PLAYER>

[WagerWitch]

I’d rather some just stick to the issue here. The fact online reps at BET365 stated one thing and Bet365 did not abide. This thread has been taken over with fabrications. Seems some know more about the true incident than me. Please, while some are speculating, please display this week’s LOTO numbers so I may then praise your wisdom. I don’t need to be told what some consider are my rights. And how they believe a casino should treat me. I expect only the best from any company or supplier that accepts or takes my money. I won’t bend over to bully tactics, nor will I sit back and be shafted by any company just because I need to be seen to submit.

Then again it’s clear some have their own agenda. Their affiliation with casinos has clouded their minds and shows they can’t be objectionable, more so use tactics to distract us from the issue at hand. That just gives us all a better indication how shifty these individuals can be, and their casino bonus structures are created to squander money from potential players are an indication what lengths they will go to SHAFT THE NEXT PLAYER>

FACT: Every post on Casinomeister made by you is about Bonus issues - NOT getting them. Viewable by everyone.

FACT: Originally you stated this was about you - then you showed evidence or evidence was shown that this was your husband.

FACT: You were rude to the CSR

FACT: You were told you ONLY had to wait 48 hours to get clearance and then your bonus would be given to you.

FACT: You used the CasinoMeister Name to "THREATEN THE CASINO".


Do you deny ANY of these facts?

In my humble opinion - you're off base.

I think the casino offered you the bonus - but BECAUSE your account got FLAGGED - you were told you would have to wait for the bonus until you were cleared.

Personally - YOUR PATIENCE level needs to be checked - or your husbands.

YES - under normal circumstances - the bonus would have been INSTANT - but YOU and YOUR HUSBAND were flagged for whatever reasons.

Yet - you got upset because of this.

And you came here to post nasty things about the casino because you didn't get your way...

Just like you did in the other POSTS here in CasinoMeister.

You have not participated in conversations here at Casinomeister -- the only things you have posted on are Bonus issues.

FORGIVE ME AHEAD OF TIME - if I am wrong.

But the matter is very visible - and I don't think I'm offtrack with it.

You may be the most wonderful person in the world - and you probably are... But your actions were pretty uncomfortable to witness - and I - PERSONALLY - think you were in the wrong. (Or your husband - or whoever it turns out to be)

I think the casino was WILLING to give you the bonus - but you got angry (or your husband) - because it was NOT instantaneous... Because you guys got flagged.

And the bonus IS instant for everyone else.

SO your account(s) had a problem. It happens.

But you weren't willing to be nice about it.

And you WEREN'T willing to be patient.

Bottom line - IF YOU DESERVE the bonus - you were going to get it.

Issues beyond the CSR's control caused your bonus to be put on hold.

You weren't willing to be patient and understand that.

It isn't the casino's fault in ANY way.

AND I SAY THIS WITH THE INFORMATION THAT I HAVE.

And you say:

I won’t bend over to bully tactics, nor will I sit back and be shafted by any company just because I need to be seen to submit.

You are (or your husband) are doing EXACTLY what you say you won't do.


Can you present ANY information that can prove this any differently?