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  1. #21
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    OK - I can still UNDERSTAND being Frustrated.

    I can still understand BEING UPSET to the point where screaming or being rude would come across my mind.

    That is generally WHERE "I" terminate the conversation - without any prelude to saying that "I'm going to throw you to the wolves and tell on you to CasinoMeister".

    The Casinos truly DO NOT CARE.

    If you haven't noticed lately - 80% of them - IN MY SINCERE OPINION - have become arrogant and money hungry only. Customer service fell by the wayside a long time ago.

    And if the Casino Reps are not RUDE to you - getting rude back to them isn't going to do anything but give them a rough day.

    They are doing what they get paid to do - answer questions - pass on information. They are the go-between - and NOT the management.

    I would have withdrawn my money - and totally erased the casino from my computer.

    Bonuses are ALWAYS up to the casino - The casino ALWAYS reserves the right to refuse service.

    Bonuses are not a God-Given Right.

    To be angry at a casino for not providing a bonus - is not appropriate. Deal with it appropriately by withdrawing your money - and turning off the casino.

    Simple.

    Don't play the casino.

    There are hundreds of other casinos which WILL Provide you bonuses.

    And several of them will allow 2 players in ONE household.

    Keep in mind - you or your spouse could have played at a "sister" casino - in which case your computer would be documented on ONE - and using another name - on the other would have RANG BELLS.

    ONE way to avoid this is to have 2 computers. But you still have to be careful because casinos are looking for people who ARE scamming casinos in this manner.

    I still think you owe ANY casino rep that you may have gotten nasty with - an apology.

    I still think using CasinoMeister as a THREAT - EVER... At any time - is WRONG.

    It's bad business.

    Do I personally think you're a scam artist?

    I don't know you - but with the information provided - it does sound like it's a possibility given that they don't want to give you an account because both of you live in one household. and it sounds like they were aware of it.

    UUNGuy - I don't think most of the casinos care. I think the ONLY thing they care about is money - and whether or not you are going to deposit again.

    My main rant above was the USAGE of CasinoMeister in a THREATENING MANNER.

    As if: "If you don't do what I want - I'm gonna tell CasinoMeister on you".

    My personal belief is that the threat is PETTY -and using it - lessens the actual leverage CasinoMeister as a forum has. It's not a THREAT - It's someone having a hissy fit.

    Actually Posting - without giving ANY notice is most appropriate, in my opinion. And ONLY AFTER --- and I do mean AFTER --- your head has cooled off and you take personal responsibility for your own actions first.

    See UUNGUY - it is players who cheat bonuses, players who scream when they don't get their way, players who abuse casino reps ---- those players are in PART --- responsible for the lack of bonuses and fun times for the rest of us normal players.

    And using CasinoMeister as a THREAT - only serves to make the CM forum look like MUSCLE for the Mafia.

    Which - loses it's overall PROFESSIONAL effectiveness for the rest of us - who believe CM is here to help us.

  2. #22
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    Quote Originally Posted by WagerWitch View Post
    Do I personally think you're a scam artist?

    I don't know you - but with the information provided - it does sound like it's a possibility given that they don't want to give you an account because both of you live in one household. and it sounds like they were aware of it.

    .
    Please leave your opinion to yourself, it’s not productive, nor is it relevant to the initial posting. It’s obvious you didn’t read my last post! Did you! To say we should just sit back and let these casinos bend us over just shows that you really don’t care how a casino treats you.

    "IT’S MY MONEY RALPH” And you are basically saying that we should ignore the information provided to us here at casinomeister and not send feed back to all members here to INFORM them about their conduct. By that assumption you are stating that casinomeister should not be used at any level as a inform base to play at casinos. Is that correct?

    May I suggest you read the original post, and the secondary reply and then make a judgement call on the information provided based on fact and not adulterate your postings with accusations resulting from incorrect information? By stating I/we are scam artists just shows you are not objectionable and show your opinions to be baseless, untrue and in my opinion are just downright rude!

    Casinomeister has my opinion noted here in the forums and the session chats where sent to him for his consideration. It’s not up to me to try and convince him how to react to the chat session nor will I tell him how to suck eggs, nor will I kiss any ass, I will however provide members here with information I have at hand. His opinions are his, I’ve responded to what I consider his misinterpretations. What are you basing yours on?

  3. #23
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    Fair Enough to say I may have mis-judged you PERSONALLY based on the information I read.

    Fair enough that YOU ARE RIGHT - CasinoMeister Forum is used to provide UP TO DATE INFO on casinos.

    However - the other thing CasinoMeister is ALSO - besides being a Player Advocate - is a FAIR Forum to all sides from the player to the casino.

    This means - Both sides MUST be represented to be fair.

    The knowledge that someone shouted out "I'm Gonna tell CasinoMeister On YOU!" is tatamount to me like a little child saying "I'm gonna tell Mommy on You!"

    But it also is a way of blackmailing.

    Now - You are RIGHT - I do NOT know you.

    But I do know that you were very upset.

    And you admitted that at the 4th conversation - where you did NOT get a bonus ---- in the time frame that you wanted it in... that you did get rude.

    Am I correct?

    To me getting rude at all - means that you have lost control. Whether it be of yourself - the conversation - or the ability to control the other person.

    Because you were NOT getting a bonus - that the casino has EVERY right to deny at any time - (at least MOST CASINOS do have this in small print) - you got upset.

    And you admit that you said you were going to tell CM on them.

    That's not appropriate behavior ANYWAY.

    Does that mean you are an EVIL SCUMBAG????? No... I didn't say that.

    I said - given the information that I had --- Based on what I was seeing - that appeared to be the actions of someone who had either a gaming problem or someone who was trying to scam the system.

    I don't know you.

    RIGHT?

    We agree - RIGHT?

    I am not trying to defame you - in fact - I probably could like you a lot. I also think it takes a lot of guts to say what you just said... LOL.


    I am just saying the actions I have been told about - don't look good.

    Imagine it from the Casino's point of view... OK?

    Imagine now - that this casino deals with hundreds of people like that daily.

    Now --- one more person comes screaming about Casinomeister... At this point the casino starts rolling their eyeballs and CasinoMeister's effectiveness has literally been shot out the window.

    It should never be a threat...

    Your next course of action SHOULD HAVE BEEN: A) Either a post in the bonus issue area (this one) or B) a PM to the manager here (if there is one) or C) a PM to Max or Bryan to check it out.

    OK?

    I think we need to treat the casinos the way we want to be treated.

  4. #24
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    Quote Originally Posted by WagerWitch View Post

    And you admitted that at the 4th conversation - where you did NOT get a bonus ---- in the time frame that you wanted it in... that you did get rude.

    Am I correct?

    .
    No, Again i will state, they stated clearly the bonus was instant, not me.

    And yes i agree, i am addicted to gambling, the same way im addicted to ebay, emails, torrenting and many other web based facilitys. Again, irrelevant to the topic!

  5. #25
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    But - because your account got flagged (which DOES sometimes happen to even innocent people) the bonus was not provided instantly.

    Instead of waiting - it appears you got very upset - correct?

    If it were me - and this is just me... I would have shut the casino down - gotten my deposit refunded - and not played there again - until they apologized.

    I have better things to waste my time on - better casinos that will treat me GREAT.

  6. #26
    uungy is offline Senior Member

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    Quote Originally Posted by WagerWitch View Post
    OK - I can still UNDERSTAND being Frustrated.

    I can still understand BEING UPSET to the point where screaming or being rude would come across my mind.

    That is generally WHERE "I" terminate the conversation - without any prelude to saying that "I'm going to throw you to the wolves and tell on you to CasinoMeister".

    The Casinos truly DO NOT CARE.

    If you haven't noticed lately - 80% of them - IN MY SINCERE OPINION - have become arrogant and money hungry only. Customer service fell by the wayside a long time ago.

    And if the Casino Reps are not RUDE to you - getting rude back to them isn't going to do anything but give them a rough day.

    They are doing what they get paid to do - answer questions - pass on information. They are the go-between - and NOT the management.

    I would have withdrawn my money - and totally erased the casino from my computer.

    Bonuses are ALWAYS up to the casino - The casino ALWAYS reserves the right to refuse service.

    Bonuses are not a God-Given Right.

    To be angry at a casino for not providing a bonus - is not appropriate. Deal with it appropriately by withdrawing your money - and turning off the casino.

    Simple.

    Don't play the casino.

    There are hundreds of other casinos which WILL Provide you bonuses.

    And several of them will allow 2 players in ONE household.

    Keep in mind - you or your spouse could have played at a "sister" casino - in which case your computer would be documented on ONE - and using another name - on the other would have RANG BELLS.

    ONE way to avoid this is to have 2 computers. But you still have to be careful because casinos are looking for people who ARE scamming casinos in this manner.

    I still think you owe ANY casino rep that you may have gotten nasty with - an apology.

    I still think using CasinoMeister as a THREAT - EVER... At any time - is WRONG.

    It's bad business.

    Do I personally think you're a scam artist?

    I don't know you - but with the information provided - it does sound like it's a possibility given that they don't want to give you an account because both of you live in one household. and it sounds like they were aware of it.

    UUNGuy - I don't think most of the casinos care. I think the ONLY thing they care about is money - and whether or not you are going to deposit again.

    My main rant above was the USAGE of CasinoMeister in a THREATENING MANNER.

    As if: "If you don't do what I want - I'm gonna tell CasinoMeister on you".

    My personal belief is that the threat is PETTY -and using it - lessens the actual leverage CasinoMeister as a forum has. It's not a THREAT - It's someone having a hissy fit.

    Actually Posting - without giving ANY notice is most appropriate, in my opinion. And ONLY AFTER --- and I do mean AFTER --- your head has cooled off and you take personal responsibility for your own actions first.

    See UUNGUY - it is players who cheat bonuses, players who scream when they don't get their way, players who abuse casino reps ---- those players are in PART --- responsible for the lack of bonuses and fun times for the rest of us normal players.

    And using CasinoMeister as a THREAT - only serves to make the CM forum look like MUSCLE for the Mafia.

    Which - loses it's overall PROFESSIONAL effectiveness for the rest of us - who believe CM is here to help us.
    Take a break! Really, chill out a little.

    The way I understood your post and took it as defaming earlier on to the OP.

    I have said all along, don't come to any conclusions unless you have seen the chat yourself.

    If a reputable casino offers a bonus or whatever, we are not discussing what the good given right's are, we are on a forrum here, and as a player the OP was stating that he/she deserves the bonus. Either you agree or disagree as far as the terms go. Thats how a reputable company is evaluated.

    Being aggrevated is human nature, and some have better control, it makes no sense to say "you cant get angry...", if the OP deserved it, it can be aggrevating. I see no reason for stoking up the flames.

    Players who scream do nothing to the bonuses a casino offer. They may get themselves barred or anything else, why should it effect anyone else. A casino will want a loyal customer, and trust me, I know that, nothing will get in the way.

    As for using CM, its no mafia, its a discussion forum, and casinos can represent themselves, its not like anyone is going to do something which is irreversible. Besides using CM at an accredited casino, in itself is by no means doing anything, but saying "I will let the community know how I feel" and they can respond. In what way does it lose its effectiveness? exactly the opposite, a community based on players, is stronger than anything else, we are the ones that vote with our $$$

  7. #27
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    Susanjobo, please forgive me for nominating Wagerwitches post. If I had waited until you rejoined the thread, I don't think I would have did so, but it was well written and made some valid points based on the information at the time.

    I've been happy at bet365. I think I encounter the highest level of security at their casino that I have experienced.

    I waited for the snail mail before I could make a second deposit. When I did want to cashout, they did not request documents, but I am aware they may at any time.

    Playtech has some pretty cool games, and there are not many reputable choices.

    I mostly play there without any bonuses, at least in part because they offer no bonuses on deposits under $50.

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  9. #28
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    Quote Originally Posted by Jasminebed View Post
    Susanjobo, please forgive me for nominating Wagerwitches post. If I had waited until you rejoined the thread, I don't think I would have did so, but it was well written and made some valid points based on the information at the time.

    I've been happy at bet365. I think I encounter the highest level of security at their casino that I have experienced.

    I waited for the snail mail before I could make a second deposit. When I did want to cashout, they did not request documents, but I am aware they may at any time.

    Playtech has some pretty cool games, and there are not many reputable choices.

    I mostly play there without any bonuses, at least in part because they offer no bonuses on deposits under $50.

    Thank you for saying that Jasmine.

    I agree - With the information that I had at the time - the feelings were different.

    However - I still say - TELLING A CASINO that isn't helping you get what you want right at that moment that you're going to post at CM is NOT appropriate.

    I stand by that.

    I still don't know you - but I apologize if you feel I was Degrading you. The information that I had at the time - led me to comment ON THE ACTION - and NOT the person.

    I do hope you understand what I mean by that.

    And Jasmine - I appreciate your nomination based on the grounds that it was well written - and I humbly thank you from the bottom of my heart for the nomination on those grounds.

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  11. #29
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    Quote Originally Posted by uungy View Post
    Take a break! Really, chill out a little.

    The way I understood your post and took it as defaming earlier on to the OP.

    I have said all along, don't come to any conclusions unless you have seen the chat yourself.

    If a reputable casino offers a bonus or whatever, we are not discussing what the good given right's are, we are on a forrum here, and as a player the OP was stating that he/she deserves the bonus. Either you agree or disagree as far as the terms go. Thats how a reputable company is evaluated.

    Being aggrevated is human nature, and some have better control, it makes no sense to say "you cant get angry...", if the OP deserved it, it can be aggrevating. I see no reason for stoking up the flames.

    Players who scream do nothing to the bonuses a casino offer. They may get themselves barred or anything else, why should it effect anyone else. A casino will want a loyal customer, and trust me, I know that, nothing will get in the way.

    As for using CM, its no mafia, its a discussion forum, and casinos can represent themselves, its not like anyone is going to do something which is irreversible. Besides using CM at an accredited casino, in itself is by no means doing anything, but saying "I will let the community know how I feel" and they can respond. In what way does it lose its effectiveness? exactly the opposite, a community based on players, is stronger than anything else, we are the ones that vote with our $$$
    Actually - please forgive me if I disagree with you to some quantity. OK? Please do NOT take this personally.

    These are ONLY my opinions - and my thoughts on this:

    CM is a forum where we have strength based on interaction between players and casinos via the forum board and/or Max and Bryan.

    To "threaten a casino" with BAD publicity in order to strong arm them into giving you what you want is NOT APPROPRIATE BEHAVIOR.

    I'm sorry - there is NOTHING you can say to make me take that back - nor think differently.

    If you threaten to USE CasinoMeister Forum as a wedge to drive home your point - you are making a promise that you (A) Cannot keep (B) Have NO Right to do (C) Being a snotnosed buffoon

    This is NOT a forum used to strong arm a casino.
    This is NOT a forum that a casino should feel does NOT represent the casino.

    Keep in mind 2 things:

    1) Bryan represents BOTH players and casinos.
    2) If I am NOT mistaken - Bryan earns monies via the casinos --- AND I HIGHLY DOUBT he makes monies from the players.

    By threatening to criticize a casino IN BRYAN'S FORUMS - You are undermining Bryan.

    If it is THAT Serious of an issue - then it should be presented to Bryan (or Max) via a PAB - or another more appropriate way.

    This is COMMON BUSINESS ETIQUETTE.

    You step way over your boundaries if you are using CasinoMeister's "NAME" in order to do your own business.

    You are talking about a BONUS ISSUE.

    Did the person have the right to the bonus?

    Yes or No

    I DO NOT KNOW.

    But I do know that there is no reason on God's Green Earth for someone to get upset about NOT getting a bonus - and threatening to tell everyone over at "CASINOMEISTER FORUMS" because they didn't get the bonus.

    Bonuses are at the WHIM of the casino. Almost every casino has the "MANAGEMENT RESERVES THE RIGHT TO REFUSE ______" etc. clause.

    When you use the terms "I AM GOING TO TELL EVERYONE AT CASINOMEISTER" --- what exactly is your purpose for doing this?

    To let other players know - so you are in effect possibly HURTING the business at that casino... RIGHT?

    Or do YOU really just want your issue resolved to your satisfaction?

    If you're out to hurt a casino based on a bonus issue - then sheesh - hope I never get on your bad side - because that's pretty cut-throat.

    If you just want it solved to your satisfaction - then WHY bother to mention the CasinoMeister name at all?

    I have no problem of CM being a place where differences between players and casinos can be resolved - however - don't get all unrealistic on me... PLEASE.

    You don't have the RIGHT to use the CM name - it is not YOUR forum.

    We are players - they are casinos.

    There are APPROPRIATE WAYS to do things - and threatening a casino with tattle telling because you aren't getting your way - is NOT one of them.

    Maybe I am not explaining myself....

    Hmmm...

    How about this example:

    You're at work... You are going to your work's cafeteria. You have a coupon for lunch.

    The coupon is only valid for one lunch for ONE PERSON from your office - but the cafe lady says:


    "Hey - this machine isn't taking this coupon? I'll have to check on it - It's only for one person from your office - and well - I'm sorry - You won't be able to use it for a couple more days - until we get this cleared up.

    You argue...

    You say: "THAT Coupon right there *pointing* says I can have ONE free lunch - I WANT MY LUNCH right now."

    The lady politely declines and says: "But I can't give it to you right now - I'm sorry - It has to go through the machine to be credited - so I can't do it since the machine isn't accepting it - and I don't know why it isn't --- so I have to check with my boss, and we have to look over the paperwork - I'm not sure that this coupon for the lunch is VALID for you... I just don't know until we get this cleared up. Would you mind waiting for a few more days? Please present it in a couple of days."

    You get angry: "NO! I want it RIGHT NOW DANGIT *few other choice words hurled at the lunch lady after 4 discussions*"

    The lady then replies: "I am so sorry, there really isn't anything I can do about it - the machine isn't accepting it - and I don't have the authority to fix it. The managers will look over it to see what can be done in a day or so. OK?"

    Finally out of Anger: "Well - I'm just going to call the HEALTH DEPARTMENT and My Boss - and close you down."

    ------------------------------------

    That is very similar to telling a casino that you are going to post your situation on CasinoMeister Forum.

    You are telling them that YOU ARE THREATENING THEM.

    Maybe I'm wrong in my way of thinking...

    Maybe it's true that I judged the OP by the information I had at the time...

    But - I STILL THINK using a THREAT about the CasinoMeister Forums to a Casino is NOT APPROPRIATE.

    You undermine CasinoMeister and the Authority that you have to use that as leverage is not acceptable.

    Maybe I'm wrong... I don't know...

    But I don't think so...

    If this were MY forum - and someone came in - and I found out that they had USED MY GOOD NAME - to THREATEN someone with ---- I WOULD BE FURIOUS.

  12. #30
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    The bottom line is that both susan and her "husband" were told that they (the casino) needed 48 hours to process their IDs - once processed, the bonuses would be awarded. So what is the big deal?

    Why get rude with a customer service rep because of this?

    @uungy - no one deserves a bonus, the question is if a person qualifies for a bonus. And my comment that you should know about the problems of multiple accounts on the same computer wasn't insinuating that you have them but that you know via being a seasoned player that this is a problem.

    Susan and her husband use the same computer - so yes, this will cause any casino to do its due diligence. To get bent out of shape about this is just being a pain in the ass. What do you expect? Red carpet treatment? Casinos are hit up daily massively by fraudsters opening multiple accounts - and they will investigate these accounts when the red flags appear LIKE BEING ON THE SAME COMPUTER.

    Bet365 has not done anything wrong as does no deserve to get beat up like this. This is ridiculous.

    Since you've already submitted your IDs to the casino, I'll see if they've been processed, and maybe you'll get your bonus sheesh!
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