Has anyone used MyJackpotCasino? Payment problems (amongst other things)

**tdzr** · 23rd August 2009, 11:30 PM

Hi all,

I played at this casino around 6 weeks ago now - played with their signup bonus and made a little bit of money. Entered all of my details accordingly to request a payout, and a few weeks later, I didn't hear anything.

I then decided to drop them an email, to which I got no reply, but I waited around a week before trying again... no reply, but now when I try to login to check the status of the cashout (was stuck as 'Waiting' before) I find that actually my login details don't work any more.

So basically they didn't pay out, didn't respond to my emails and now they've either closed or deleted my account.

It's all quite worrying to be honest, just thought I'd warn everyone off these lot, as it seems there's a good chance I'll never see my money again

**killy33** · 24th August 2009, 02:38 AM

i never heard of this casino until now,it look like they scr** you,

sorry mate.

**tdzr** · 30th August 2009, 12:12 AM

Damn, that's a shame - so I guess there's no chance of me seeing my money again then?

**Mouche12** · 30th August 2009, 01:55 AM

You could try a PAB perhaps? Its a bit worrying that you can only contact them by email or with an online contact form. They claim to have a gambling license issued by the government of the Netherlands Antillies. Maybe Max can help?

**coxwel** · 30th August 2009, 07:57 AM

i lokked on their site and they dont seem rogues to me but i ahvent tried them so

they seem like oure mg flas casino

you tried these contacts:

Technique: helpdesk_int-at-Myjackpotcasino.com
Financial: payment-at-Myjackpotcasino.com ?

iam sure that smb who already played and cashed out will post here soon..

cheers

coxwel

**LOOKAWAY** · 30th August 2009, 10:33 AM

Hi, KasinoKing is affiliated with this casino, maybe you could drop him a PM? I reckon if your account is in good order-you will be ok.

http://www.casinomeister.com/forums/...asinoking.html

**KasinoKing** · 30th August 2009, 11:23 AM

Originally Posted by LOOKAWAY

Hi, KasinoKing is affiliated with this casino, maybe you could drop him a PM? I reckon if your account is in good order-you will be ok.

Yes, please do that, and I will get in touch with my contact.
They are a MicroGaming (Flash only) casino, so extremely unlikely to be rogue.
I know of several other players who have taken their no WR bonus and cashed-out without problems.

KK

**tdzr** · 30th August 2009, 12:21 PM

Ah thank you very much, I think it's the lack of correspondance I find so worrying, if there is a problem they could have just sent me an email letting me know!

**Yann_Fruitkings** · 31st August 2009, 02:48 PM

Hi tdzr,

I am yann from Fruitkings.com, we hold myjackpotcasino.com.
Could you please PM me or email me at yann@fruitkings.com your details like the email you used to register myjackpotcasino.com and your username ?
We have had a lot of credit cards fraud during the last two months and we sent several emails to verify the identity of players and we may have make a mistake on your account.
Let me know your details and I will see with the payment department next.

Best regards.

Yann

**KasinoKing** · 31st August 2009, 05:44 PM

Originally Posted by tdzr

Ah thank you very much, I think it's the lack of correspondance I find so worrying, if there is a problem they could have just sent me an email letting me know!

Oh well lookie here, my contact "Yann" has just signed up!
I have forwarded him your information and hope that this issue will soon be resolved.

KK