Bonus Complaint Casino Share - More Stupidity

[AussieDave]

Originally Posted by Casinomeister

You need to get off your soap box before I kick it out from underneath you.

All I'm doing is expressing my opinions about an accredited casino & IMHO its sub-standard support issues that's been allowed to continue for 2.5 years.

Originally Posted by Casinomeister

Number one - Spearmaster is not a moderator here. Hasn't been for over a month.

Sorry I mustn't have received that memo.

Originally Posted by Casinomeister

Number two - you are an affiliate. So to start reaming a casino for some CSR problem, you ought to be trying to help them fix it.

Actually I've sent countless suggestions. Both in my capacity as a player (sent to Lilani VIP host) and to Duwyne my affiliate manager. I've also spoken with Mario about these issues & Jason. Jason is both Mario's and Lilani's assistant I believe.

I'd written and spoke many times to Duywne's predecessor (Cherlyann) and Lilani's VIP predecessor as well.

Hell...I've also written to Max Wright (their CEO) on a number of occasions too.

I doubt anyone (player or affiliate) would have spent the time I have trying to provide supportive feedback to Casino Share regarding their ongoing call center support issues.

But when I'm repeatedly told we're working on it and things still remain the same or get worse, eventually you began to realise your flogging a dead horse and wasting your time.

Apart from them implementing a toll free # for Australia (yes that was my suggestion) nothing else changed.

At that point I removed their (Play Share Group) promotions and banners from my sites.

However a few months later (from memory) I received an email from Lilani telling me of their new set-up, new structured support for VIPs and other relevant information. We even spoke via a phone call about these new improvements.

At that point I decide to give them another go and reinstated the Playshare casino group banners and promotions on my sites.

Originally Posted by Casinomeister

If I was Mario, I would have closed your affiliate account for being a dweeb.

Please referrer to # Two Quote. There maybe a dweeb here but it's certainly not me

Originally Posted by Casinomeister

Number three - you promote them.

Refer to point Two quote

Originally Posted by Casinomeister

Number four - when is the last time I came to your website, and posted all over your forums about some customer service problems I've had with one of your promoted casinos?

Well never actually.
But I don't run a Casino Watch Dog site that also accredits casinos & in turn has a forum that has areas set-up for player complaints.

However if I did and you had legitimate issues that had been going on for 2.5 years then I'd want to know about it. Especially if the casino was on my accredited casino list!

Originally Posted by Casinomeister

Number five - what's your freaking trip?

If you've taken umbrage on account of me voicing my real experiences with one of your accredited casino, IMHO it would be more production to address these issues with the casino in question. Instead of shooting the messenger.


Cheers
T

PS Oh...FYI David is my first name and Joel is my second. When I commenced employment in a new city in the early 80's there were two "David" staff members. To save confusion I used Joel. From that point it stuck. David still remained on my bank accounts, legal docs and everything else that provides my Full Name.

However I decided back in 2005 to revert back to using David, because frankly was just damn side easier as I was sick of having to explain (like I am here) the David/Joel connection

[Casinomeister]

Here's the deal - I couldn't care less if this was an accredited casino or not. What riles me is the manner in which you complain. You belittle the casino rep - who is a member of this forum and deserves the respect that membership entails. You bash the customer support by name calling and threats of posting your chat sessions on this public message board. And then you throw around this idea that THIS SITE offers protectionism to the Accredited Casinos. WTF?

Like I mentioned before, once you become a webmaster/affiliate there are higher expectations of your posting style. Don't come here like a whiny player posting his tribulations (sorry players ), come in as a professional posting your experiences, advice, and if there are problems that you encounter, please by all means discuss these things, but do so without the hostility and insulting language.

The other thread that got you into hot water was the "shill" comment; anyone who disagreed with your opinion concerning ecogra was a "shill". Which of course stymies the debate - who wants to be accused of being a shill?

So in essence, it's the manner in which you present your problems. I wish you would understand that I couldn't care less if the subject concerns an Accredited Casino, what I care is that you treat other members and this message board fairly. Thank you.