iNetBet VS tklein

[tklein]

Hi,

I hope you can help me.

Yesterday, I had such a nice run at playing the slots on iNetBet casino, so I was able to cashout 995$.

I claimed one of the birthday coupon codes - FNJEH - only Slots play allowed.

Today I got a mail saying that all winnings were voided.

The reason is, that I played some Bonus Bingo at the very start of my play.

I didn't won on this game. I wasn't aware that this was not allowed.

I could understand if they voided the winnings on this game and said I have to wager more of the playthrough.

But to just void all winnings ? Is this fair ?

I havn't played the bonus through on this game. NO. It was just at the very start, because I played another coupon for Bonus Bingo before.

What do you say to this ?

Thomas

[winbig]

Hi,

I hope you can help me.

Yesterday, I had such a nice run at playing the slots on iNetBet casino, so I was able to cashout 995$.

I claimed one of the birthday coupon codes - FNJEH - only Slots play allowed.

Today I got a mail saying that all winnings were voided.

The reason is, that I played some Bonus Bingo at the very start of my play.

I didn't won on this game. I wasn't aware that this was not allowed.

I could understand if they voided the winnings on this game and said I have to wager more of the playthrough.

But to just void all winnings ? Is this fair ?

I havn't played the bonus through on this game. NO. It was just at the very start, because I played another coupon for Bonus Bingo before.

What do you say to this ?

Thomas

The first step would be to contact the reps on board and let them look into the issue before dragging it into the forum. Dragging it out in public before going through proper channels may hurt your chances of getting this resolved...(http://www.casinomeister.com/forums/...?faq=cmfaq_pab)


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[Pinababy69]

Hi,

I hope you can help me.

Yesterday, I had such a nice run at playing the slots on iNetBet casino, so I was able to cashout 995$.

I claimed one of the birthday coupon codes - FNJEH - only Slots play allowed.

Today I got a mail saying that all winnings were voided.

The reason is, that I played some Bonus Bingo at the very start of my play.

I didn't won on this game. I wasn't aware that this was not allowed.

I could understand if they voided the winnings on this game and said I have to wager more of the playthrough.

But to just void all winnings ? Is this fair ?

I havn't played the bonus through on this game. NO. It was just at the very start, because I played another coupon for Bonus Bingo before.

What do you say to this ?

Thomas

The first thing I say to this is that you should not have played any other game but slots, when using a coupon that explicitly states "Slots Only".

I used this coupon myself a while back, I am going to go and dig out the T&C's...but my initial reaction is that you're wrong. Sorry.

[Pinababy69]

From their General Terms and Conditions page regarding bonuses.

http://www.inetbet.com/promotions/currentoffers.asp

With game specific bonuses, monies can only be used on given game. Any play / winnings gained on excluded games with monies including a bonus or part therof will result in all winnings being void.

It's pretty straightforward Tklein, and saying that you weren't aware, or didn't read the T&C's isn't an excuse.

Here is the coupon itself. Notice it says Game Restrictions apply. It also says must be wagered on slots.

[tklein]

It says: "Game restrictions applay" - usual terms and conditions:

From the terms:
Unless otherwise stated offers do not apply to Craps, Roulette, Sic Bo, Multi-Hand Video Poker, Video Poker, Blackjack/21 variants or Baccarat play. Any play on these games using a balance that includes any bonus or part thereof, will result in all winnings becoming null and void. (amended November 2006)

Bonus Bingo is not listed here.

[lauram]

No but the coupon does state the bonus and deposit has to be wagered 20x on slots.
Bonus bingo is not a slot.

[tklein]

Must be wagered 20x on Slots doesn't tell me that other games NOT ALLOWED.

When I look to T+Cs for this, I find only BJ, Craps...

And, if I had used this game to trick around some wagering req. or so. But I lost on it and played there at the begining only. I wasn't ware thet that this is not allowed.

I didn't played "through" AFTER I won on slots. And, I guess Bonus Bingo has at least the same house edge as Slots. Not like Craps or so.

[Pinababy69]

It says: "Game restrictions applay" - usual terms and conditions:

From the terms:
Unless otherwise stated offers do not apply to Craps, Roulette, Sic Bo, Multi-Hand Video Poker, Video Poker, Blackjack/21 variants or Baccarat play. Any play on these games using a balance that includes any bonus or part thereof, will result in all winnings becoming null and void. (amended November 2006)

Bonus Bingo is not listed here.

Why anyone claims a SLOTS coupon, and then proceeds to play on ANY other game is beyond me. The coupon itself says "must be wagered on slots". If this were not their intention, they would have made it an all games coupon, or just a match. Slots coupons are meant to be played on slots. If you want to play a different game, use a different coupon. If you don't want to be restricted to slots play, don't claim a SLOT coupon.

They had ten coupons in total on offer. Some were for slots, some were for all games, video poker, etc. They give them names specifically to avoid any confusion.

I'm sorry, but I agree with the casino. If you wanted to play Bonus Bingo, you shouldn't have claimed a slots coupon.

And again, I highlight this from their T&C's:

With game specific bonuses, monies can only be used on given game.

[Stovetopp]

Hi,

I hope you can help me.

Yesterday, I had such a nice run at playing the slots on iNetBet casino, so I was able to cashout 995$.

I claimed one of the birthday coupon codes - FNJEH - only Slots play allowed.

Today I got a mail saying that all winnings were voided.

The reason is, that I played some Bonus Bingo at the very start of my play.

I didn't won on this game. I wasn't aware that this was not allowed.

I could understand if they voided the winnings on this game and said I have to wager more of the playthrough.

But to just void all winnings ? Is this fair ?

I havn't played the bonus through on this game. NO. It was just at the very start, because I played another coupon for Bonus Bingo before.

What do you say to this ?

Thomas

tklein, I think you are screwed!!! Don'y know what your intentions were but you are on the wrong side of this issue...Too bad it was so much money if only a few bucks the hurt would not be so bad Sorry Pal!!

[tklein]

Why anyone claims a SLOTS coupon, and then proceeds to play on ANY other game is beyond me. The coupon itself says "must be wagered on slots".

Wow, your the one that never makes a mistake....nice for you

If it was BJ of some kind of table game it would be another thing.

I don't say I was right playing Bonus Bingo. But in this coupon they only mention their T+Cs. And there it says:BJ...is restricted game."

Nothing about
"With game specific bonuses, monies can only be used on given game. "