Resolved iNetBet has confiscated my winnings!

[maxd]

I need to clarify a few things with CM.

Thread _temporarily_ closed until we get that sorted.

[Casinomeister]

Okay, looks like I was somewhat mistaken that this was not finalized - Max has corrected me stating he was pretty much through with this - therefore the OP decided to begin this thread. My apologies for my brainfart.

The OP is welcome to utilize the PAB service in the future.

As I mentioned before - I could look at this 50/50. We could assume that the player read the general terms and conditions since he agreed to these when accepting the bonus - or not...

What it boils down to is giving the player the benefit of the doubt, or not. Perhaps the casino chooses not to since they are privy to his play history. I dunno.

[iNetBet Promos]

We believe that this has gone on long enough and this discussion needs to be brought to a close. Firstly we must stress that no terms were changed retroactively. The coupon in question was set up correctly, VP was always excluded. At no time did any of the OP's play on VP count towards wagering nor did any funds become withdrawable.

In this case there does seem to have been some confusion by the OP as to which games were and were not allowed. We try to make our rules as clear as possible however in this case there may have been some misunderstandings. Having spoken with management we have instructed accounts to refund monies that were removed. May I remind all players that if they have any doubts about which games are allowed on any coupons etc please contact support prior to playing.

On a separate, but related, note I would like to thank both Bryan and Max for the work they do here. Their PAB service, in particular, is an invaluable one. There opinions truly are impartial and that is what makes this such a great service. I believe that some of the reactions Max received here were a little unwarranted. He can only make a decision from the facts as presented and although some may not always agree with these they should be respected. They do a terrific job and sometimes I feel they are not truly appreciated.

I hope that this thread can now be closed and we can move on to some more productive discussions in the forum.

[silcnlayc]

I hope that this thread can now be closed and we can move on to some more productive discussions in the forum.

I agree...should be closed as requested.

[sweiger]

Originally Posted by 1819

i know we all love inet here at casinomeister

Speak for yourself. I for one would rather see those in charge of inetbet behind bars for a looong time, for stealing more than $3,000 from me with their ambiguous and misleading terms.
And re. this case, it seems they goofed again.

[Casinomeister]

Originally Posted by sweiger

Speak for yourself. I for one would rather see those in charge of inetbet behind bars for a looong time, for stealing more than $3,000 from me with their ambiguous and misleading terms.
And re. this case, it seems they goofed again.

That's one hell of a comment to make after this casino decided to make amends with this player.

No one stole anything from you. You misread the terms and conditions, and I believe you even admitted doing so.

You ought to take responsibility for your actions and quit blaming other people for your mistakes.

[sweiger]

Originally Posted by Casinomeister

That's one hell of a comment to make after this casino decided to make amends with this player.

No one stole anything from you. You misread the terms and conditions, and I believe you even admitted doing so.

You ought to take responsibility for your actions and quit blaming other people for your mistakes.

I didn't realize they'd come to an agreement. I was too rushy, when I saw the "resolved" with a thumbs down icon. Sorry, my bad. It's still a PITA, that a player has to do all this to get things right.

Re. my own case: I don't recall I admitted that I misread the terms, only that they were confusing enough to mislead me. And there were other here backing me up, if you recall. And as my thread was going, inet changed the context on their terms page by clarifying the terms on TWO separate lines, thereby admitting that the rules were NOT clear, IMO.

[Mario77]

Originally Posted by Casinomeister

Okay, looks like I was somewhat mistaken that this was not finalized - Max has corrected me stating he was pretty much through with this - therefore the OP decided to begin this thread. My apologies for my brainfart.

The OP is welcome to utilize the PAB service in the future.

Yes, I started this thread only when Max said that the issue is closed and I only went public when there was no chance to solve it privately.

I just checked my account at iNetBet and I can confirm that they indeed gave back my winnings today!! Thank you!!

[Simmo!]

Originally Posted by Upset

How in the hell, can you expect to give a person $50 and tell them they must turn it over 20X on just slots? I can not do it without the help of Blackjack or some other card game.

Well if there was ever a thread to highlight the problems that bonuses cause the industry, then this is surely it.

Strictly speaking, iNet and Max are right because of the "catch all" term, however even to me their promo terms were ambiguous and I'd probably have missed it. On the other side of the equation, the fact that the WR requirement wasn't moving in the cashier clearly shows that VP didn't count. iNet gave the player his winnings today which seems like a good, sensible conclusion.

At the end of the day, players have to realise that in most instances, at any casino, bonuses aren't generous gifts designed to help you make some free money, they are sales tools designed to extract a deposit and keep you as a customer.

I could never do PABs 'cos I just have zero sympathy with players looking to profit from bonuses LOL. But I also have zero sympathy with the casinos who offer them. So no-one would win. If it were down to me, I'd ban PABs that involve bonuses, especially when you see some of the abuse from people.

[1819]

Originally Posted by sweiger

Speak for yourself. I for one would rather see those in charge of inetbet behind bars for a looong time, for stealing more than $3,000 from me with their ambiguous and misleading terms.
And re. this case, it seems they goofed again.

lol. i was being sarcastic.......