I've been following the thread and if it means anything, here's my thought on the issues.
First of all, everything that bryan, maxd, and the moderators (simmo) do are simply invaluable.... and that's that.
Also, Inet has had a very solid reputation and a good history to back up that reputation.
With that being said...
I have to say that from an objective stance, it is quite easy to see how a player could have thought that video poker was allowed using this particular coupon. I honestly am confused why the coupon would even list prohibited games if the general t and c's covered it since anything specific in the coupon would be considered more "correct" from a player's point of view. The fact that the coupon's restrictions were "updated" means the casino acknowledged the fact that it was unclear or incorrect in the first place.
I know this may be a silly example, but here goes:
You go to the ice cream parlor and there's a sign outside that says "strawberry, vanilla, and chocolate are not available at this time." You go inside and there's a big sign where you order that says, "sorry, chocolate and vanilla are not available at this time." I GUARANTEE you that many people will think strawberry might be available. What i wouldn't expect is the cashier to tell me "are you an idiot, didn't you see the sign outside?"
My response would be "why don't you have the SAME sign inside that you do on the outside? Are you just trying to confuse people?"
Simple, i know, but it demonstrates how important it is for the casino to have clear and precise requirements if they want their players to have a clear and precise understanding in return.




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Ok, that got a good chuckle.
But I think the outside sign should read "Strawberry is never available unless explicitly stated otherwise". In which case the cashier would be spot on, IMHO.







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