[IN PROGRESS] Luckyacecasino - bonus "abuse" problem

[tsj]

I've made one too mate.

[Seinemeyer]

I also made one PAB.

[maxd]

Yikes! This is turning into a monster. I think that makes it 11 of them now. I hope the Luck Ace guys are in an open minded mood.

[SlotsWizard]

God bless you for taking on this mess.

I wonder if 888 is finally going under, and in an effort to drum up some cash they came up with this "Luckyace" site in order to confiscate some deposits so that they can stay in business. I wouldn't put it past them.

Seriously, in the land of the truly free (i.e. not the US), do people actually still play at 888?

[Roar]

God bless you for taking on this mess.

I wonder if 888 is finally going under, and in an effort to drum up some cash they came up with this "Luckyace" site in order to confiscate some deposits so that they can stay in business. I wouldn't put it past them.

Seriously, in the land of the truly free (i.e. not the US), do people actually still play at 888?

Sad to say I am PAB number 12.

The cash flow question crossed my mind also. It all appears too well planned and executed to be the result of a whim.

First up ID documents were requested. Impatient Players (who dared queried the progress of withdrawals) then told to re-send documents (as they were not legible).

Finally the carefully worded and prepared emails dispatched invoking the FU clause. In the meantime CS representatives all kept in the dark.

Has the smell of a well oiled pre-planned operation.

[lots0]

I hope the Luck Ace guys are in an open minded mood.

Max, you are an optimist, no doubt about it.

[RobWin]

Max, you are an optimist, no doubt about it.

No doubt...you go Max... You going to need a lot of patience on this one i'm sure...

[jetset]

I've just been reading Bryan's PAB cautionary note on this, and it is worrying that there are such a large number of complaints so soon after this outfit has launched. That's not a good sign at all.

But I'm pretty sure that there is no imminent danger of 888.com suffering from cash flow problems LOL!

This is a white label for Kamay Holdings which is operated by 888.com, which means (I think) that it is the 888.com security department that is involved here, presumably because they have strong indications that there are contraventions of the T&Cs going on.

If there is no evidence of non-compliance with the LuckyAce T&Cs, then they need to get the players paid first as Bryan has observed over at the PAB section....then they can lock out legitimately, exercising their right of admission.

See Casinomeister News for more information on LuckyAce and Kamay Holdings.

[damianb]

Started playing on 888.com a few weeks ago ($200/$200). A few days later, I met Wagering requirements and requested withdrawal.
About then, I got an email from luckyacecasino with a similar offer.
Also played it and fulfilled the WR.

Status: 888.com: $427
Status: Luckyacecasino: $390.

Then they requested my docs. I sent them, but did not get a reply. Contacted live chat a few times, until I finally had to resend my docs because the format was not okay or something like that.

Now both accounts are locked and my winnings void. Livechat is unable to help me in any way (connection keeps getting lost, they say they cannot help me etc). A few minutes ago someone in livecaht told me $200 will go back to my MB account and $227 will go to some casino bankroll? Both accounts are locked, so that won't help me either. Used PAB already.

[RobWin]

This situation is sounding worst by the moment...