[IN PROGRESS] King Neptune's seizes my cashout ...

[Fleur-De-Lis]

I remember MoneyBookers requested notarized copy of my ID, and local notary (got first name from Yellow Pages) charged me 5 EUR. I do not think it can be much more in your country/jurisdiction? Or may be local municipality can apostilize your ID copies instead (should be at no charge)?

In any case, annoying as it may be, the last email you quoted on this thread is so much more 'positive' than the previous ones While originally they just dismissed you, with 'account closed, get out of the way', in the last one they seem to be prepared to reconsider the situation. Did I get it right?

[vinylweatherman]

I remember MoneyBookers requested notarized copy of my ID, and local notary (got first name from Yellow Pages) charged me 5 EUR. I do not think it can be much more in your country/jurisdiction? Or may be local municipality can apostilize your ID copies instead (should be at no charge)?

In any case, annoying as it may be, the last email you quoted on this thread is so much more 'positive' than the previous ones While originally they just dismissed you, with 'account closed, get out of the way', in the last one they seem to be prepared to reconsider the situation. Did I get it right?

I don't think this applies for edlonger. He managed to get the bill notarised, but they wouldn't do the ID, so the "cheap" option is not on offer, otherwise they would have notarised both the bill & ID there & then.

edlonger needs to find out what the problem is too, and rectify it, probably by updating the documents to ensure they are consistent with his current personal details.