[ROGUE] TajmahalPalaceCasino are crooks of the highest order

[SKUNX]

What a bunch of clowns from this casino , I will never deposit there one perhaps should email them this thread and let them know that this will only end up costing them more .

[TomT]

Well, I still haven't gotten anything from these guys yet, can you believe this? Before Christmas they strung me along by saying they'd send me half of my winnings within 1 week, with the other half in January after I sent them a written apology for my "strong language" I used with their support staff... I'm serious! Anyway, after that first half didn't arrive, they said it was because Neteller couldn't accept their USD wire transfer, and they had to re-send it in Euros. I was scratching my head on that one but gave them the benefit of the doubt.
So I continued to wait.... nothing. I contacted Neteller to ask them if indeed a wire was sent to them from TajMahalCasino on my behalf. They said they hadn't received anything yet but would keep in touch with me. Then a few days later (last week) I got an email from Neteller saying that they had spoken to "Sam" at TajmahalCasino and that Sam said I would be receiving the funds in my Neteller account by the end of the week (this week, Friday, Jan 12). Well, still nothing in my Neteller account. Just another example of them stringing me along with stalling tactics.... can't say I'm surprised.
I don't know what the heck to do now.

Tom

P.S: PEOPLE - STAY AWAY FROM THIS OUTFIT! GOOD LORD!!!

[eeeee]

This is henous.

[sdaddy]

What these guys have done to you is beyond the pale, TomT. Even their promises to Bryan are apparently meaningless.

At some point you've got to conclude that they have no intention of paying you and that it's time to take the gloves off. Find out who their affiliates are and pressure or shame them into dropping this casino. Get your story out there as much as possible on the casino forums. Submit a complaint to Neteller investigations (investigations@neteller.com) about non-payment from a merchant. Hit them hard.

[Casinomeister]

I guess you need to contact Safebet

Taj Mahal Palace Casino is a SafeBet certified online casino which means our online casino games are independently tested by a well-respected, non-profit gaming organization. Safebet membership for online casinos requires sufficient resources to operate at the highest standards and fair play.

[Casinomeister]

http://www.casinomeister.com/rogue/rogue.php

[TomT]

Well, thanks for trying to help me Bryan, I appreciated that. Tajmahal now does not even reply to my emails (since a couple of weeks), so now I'm going to take matters into my own hands and contact all their payment processors, gaming provider, and the local police department in Valletta, Malta (where their head office is supposedly located).

Oh, and thanks for putting them on the list of Rogue casinos... I'm going to email Tajmahal the link for that right now.

TomT

[Rusty]

So sorry TomT,
Your story sickened me to my stomach.
The most frustrating thing is not being able to get back at these lowlife in any meaningful way other than just not giving them our money.
The trouble is even when they eventualy go out of business they will of ripped off plenty enough people to make a pretty penny.
Stories like these must horrify the respectable side of the industry too because a few rotten apples really do spoil the barrel.
Personally my online gambling is about 10% of what it was due to repeated bad experiences one way or another and I dare say there are several more people like me who have been turned off by this industries antics.
I am still amazed that the largest and most respected Casinos do not get together and self regulate themselves.
It would not take much setting up and would be cost efficient.
Why wait for some outside group in which they have little influence to enforce regulation?
Maybe they just do not have the will.

[Nifty29]

Absolute scum behaviour

Sorry you didnt get the cash Tom - what goes around comes around,

[AussieDave]

Originally Posted by Casinomeister

I guess you need to contact Safebet

Now that's a funny name!