Tossing Rival To The Curb?

[RobWin]

Thanks Rob so I can add that to my list anymore that you know of? Sloto and Ruby Royal are on the list as well.

Those are three of the best for sure IMO bonustreak, and I would also include Vegas Regal in there too since they have a great, active rep here at Casinomeister in Nicolas. I think Dendera will turn out to be a good one too and the owner of Tradition has been posting here regularly as well and seems to be trying awfully hard to appease the masses.

EDIT To ADD: Fortune Reel is also doing a good job of making fast payouts to players, usually within 24 hours. And also once you have made one, the next one's get paid within a few hours.
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[KasinoKing]

I am also very disappointed in them. I still carry them because my players want them, but they are more of a customer service than a profitable thing for me.

If they are that much of a PIA for you I would be happy to replace all the Rival banners on your sites with my own. Then you wouldn't have to worry about them any more!

KK

[dominique]

Haha, if you think it will be profitable for you, I'll be happy to sell you the spots.

For now I am weeding them out and just leaving up the few that get good player reviews.

[Simmo!]

Not too surprised to be honest.

The only Rival I have ever taken onboard was Slotocash as they set up their own UK support department and had an experienced team of staff in. Even then, exposure remains limited because of the weekly withdrawal limits and a reluctance on my part to take on new(ish) software providers without a hardened track record.

The thing that always bothered me the most was Rival's licensing criteria - it doesn't seem that difficult - or expensive - to get a Rival licence and that makes it much harder to judge who is behind an outfit. I'm sure, like Sloto, there are some good ones, but how can you tell?

Tricky.

[bonustreak]

That is the thing you cannot tell and from what I understand there are like 15 of them in queue waiting to be launched. I also don't like the fact that they let each operator decide the monetary value on slots on a whim, even remove certain high variance slots from the casino. They let these owners call good depositing high roller players bonus abusers when they make large cash outs. They have ran all my players off calling them abusers or making outrageous cashout requirements and last but now least the encourage players to reverse a cashout. The do all they can to get a player to reverse.

[NicolasJohnson]

Hi bonustreak,

Do you think I could take a few minutes of your time via IM so you can let me know if what you have posted here applies to Regal Affiliates/Vegas Regal Casino and if so what we can do to improve?

You could post it here as well, I just wanted to have a chance to talk with you and 'pick your brains'. I know there are a few things we are improving, but I'd like to be aware if there is anything else or something new we need to add to our 'to-do' list.

I know we must listen and apply the suggestions of our affiliates and players if we want to secure a long term market share.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

[rubyroyal]

Just to inform everyone, Rival operators are able to pay out progressive winnings in one lump sum. Each operator can choose their preference actually. At Ruby Royal we chose to pay out progressive winnings in one lump sum.. This is a personal preference set by ourselves..
thx

[bonustreak]

Hey Nicolas I always have time for you I am happy with how things are going since players are now converting a bit. Ruby Rocks!

Another thing I noticed is I think its been about a month in a half since I was mailed about a new player deposit.

[NicolasJohnson]

Just to inform everyone, Rival operators are able to pay out progressive winnings in one lump sum. Each operator can choose their preference actually. At Ruby Royal we chose to pay out progressive winnings in one lump sum.. This is a personal preference set by ourselves..
thx

This is just a quick note to let everyone know we now payout progressive jackpots in one lump sum, no weekly limits.

We will be sure to update our site and inform affiliates about this change.

@ bonustreak,
I'm going to PM you because I looked up your stats and they seem to be very, very good. I feel you may have been a little harsh/unfair on us in this thread considering the results we have provided from your traffic.

Kind Regards,
Nicolas Johnson
Vegas Regal Casino
and Regal Affiliates Rep.

[Webzcas]

I only promote two rivals. Sloto Cash and Ruby Royal who have just come on board - but I have yet to review properly - but plan to this coming week.

It is another option for players, especially those in the US.