More Neteller BS

[lots0]

This is a serious allegation.

You bet it is and I am more than willing to back it up.

[wangpoker]

Neteller delibrately doesn't process my big amount withdrawal (>8K) by Fedex overnight cheque , but processed my 300 normal cheque withdrawal.

I think they have all big amount withdrawals on hold.

[tennis_balls]

Originally Posted by lots0

Neteller is lying (again) and has NO plans to give Americans ANY of the money they are holding.

I waited at least 24 hours after the initial arrests before moving my neteller funds to the neteller card. Then I waited another 24 hours before withdrawing the cash. They had plenty of time to lock me out if they wished. So to say "ANY" of the money is an overstatement.

Hopefully there will not be any nasty scandal involving customer funds. I think the logistical nightmare of settling that many accounts all at once is a much more likely explanation.

(full disclosure: i'm still sweating my $14.92 final EFT to my bank.)

[footdr]

Your sweating your last eft for $14.92????

WOW

[Mousey]

Rather than start yet another NT thread, I'll borrow this one.

I have tried using my NETeller card at 2 different ATMs (one at a bank, one at a convenience store) that accept Star/Plulse transactions. After I go through the entire process, confirm the amount, etc. It tells me 'Processing'... then switches to a screen with the message 'transaction cannot be processed, transaction canceled'.

Yes, I have loaded my card.

Simply trying to get money from NETeller is beginning to be something of circus....

[rainermaria]

I am a US resident and have pulled off 1k a day on the debit card for 5 days in a row now. Still have other payments "pending" but I will call in soon to get them reversed and just take it out via card. The numbers I have heard are 4-6 weeks for EFT, 8-10 weeks for check. hang tight.

[kakata]

Originally Posted by Mousey

Rather than start yet another NT thread, I'll borrow this one.

I have tried using my NETeller card at 2 different ATMs (one at a bank, one at a convenience store) that accept Star/Plulse transactions. After I go through the entire process, confirm the amount, etc. It tells me 'Processing'... then switches to a screen with the message 'transaction cannot be processed, transaction canceled'.

Yes, I have loaded my card.

Simply trying to get money from NETeller is beginning to be something of circus....

It happened to me too.Many banks wont accept it.
Washinghton Mutual does accept though.

[Unicron]

I only just made an account with NETeller the other day and the account was accepted and everything went fine, so I transfer money from my bank account into the new NETeller account. Everything seemed fine then 2 hours later my NETeller account was closed for no reason at all.

I have called all the phone numbers and get no info whatsoever except that I can only call the UK number which I have been doing for 24 hours solid now.

No one answers any of the extension on the UK number I just keep getting put on to an answering machine after 2 mins which I have been leaving msgs on every time with my account ID and contact phone number.

I have sent an e-mail to admin@neteller.com, support@neteller.com etc and I am getting no replies for them at all.

Used Live Chat and after an hour a got someone who told me I could only contact the UK number.

So everyone answer is contact the UK number which seems to have no one manning the phones or calling back when a message is left!

No one is answering any of my e-mail not even with a “we are looking into mail” Nothing at ALL!

I have called my bank and the transfer can not be stopped and they have told me I must take it up with Neteller which I have been trying to do.

This is totally unacceptable and seems like a scam. Let me open an account and start transferring fund then close my account and make me run circles calling numbers where no one ever answer. E-mail all departments that also never answer!

I am not sure what my next step would be here but I don’t think this company should be able to get away with this.

[suzecat]

Originally Posted by Unicron

I only just made an account with NETeller the other day and the account was accepted and everything went fine, so I transfer money from my bank account into the new NETeller account. Everything seemed fine then 2 hours later my NETeller account was closed for no reason at all.

I have called all the phone numbers and get no info whatsoever except that I can only call the UK number which I have been doing for 24 hours solid now.

No one answers any of the extension on the UK number I just keep getting put on to an answering machine after 2 mins which I have been leaving msgs on every time with my account ID and contact phone number.

I have sent an e-mail to admin@neteller.com, support@neteller.com etc and I am getting no replies for them at all.

Used Live Chat and after an hour a got someone who told me I could only contact the UK number.

So everyone answer is contact the UK number which seems to have no one manning the phones or calling back when a message is left!

No one is answering any of my e-mail not even with a “we are looking into mail” Nothing at ALL!

I have called my bank and the transfer can not be stopped and they have told me I must take it up with Neteller which I have been trying to do.

This is totally unacceptable and seems like a scam. Let me open an account and start transferring fund then close my account and make me run circles calling numbers where no one ever answer. E-mail all departments that also never answer!

I am not sure what my next step would be here but I don’t think this company should be able to get away with this.

Does this sound familiar to anyone else? Just substitute "Neteller" for "[clipjoint casino]" and it reads like a majority of the complaints section.

[lots0]

I am not sure what my next step would be....

If your a Brit Contact the FSA ( Financial Services Authority www.fsa.gov.uk ) they regulate and license NETeller in the UK. If your an American they are not going to help you much, but it is worth getting your complaint on reccord with them for any future legal action.


I would also suggest that each of you that is owed money by neteller contact the FSA.

Financial Services Authority
25 The North Colonnade,
Canary Wharf,
London E14 5HS
(Company No. 01920623)

Complaints against the FSA
From UK: 020 7066 9870
From Overseas: +44 20 7066 9870

Fax
From UK: 020 7066 1099
From Overseas: +44 20 7066 1099

www.fsa.gov.uk

For those of you with big bucks being held by neteller please contact me, I am looking to start a class action law suit here in the US against neteller, too recover money being held and losses incured by netellers actions and I am looking at some form of group legal action in the UK against neteller and their assets as well.