CROWN VEGAS / SUNSET PALACE: insight into, and portrait of, an RTG casino manager

[caruso]

I thought this deserved more prominent display.

Rick, manager of Crown Vegas / Sunset Palace, is looking to acquire player databases. In fact, he wants the whole nine yards: names, email addresses and PHONE NUMBERS.

He's soliciting this on the "Start Casino" board:

http://mb.startcasino.com/read.php?1,8770

Choice quotes from Rick, when someone expressed their doubts about the morality - and legality? - of asking other casinos to hand over their players' PHONE NUMBERS (for f**k's sake):

I imagine that I make more in a day than you make in a year. So please keep your comments to yourself, loser. Cheers, Rick.

Why are you involved in this thread in the first place? This is an industry board, idiot. Nothing here concerns you, run along now.

This is the front man of two casinos of one of the four main software providers. In fact, Crown Vegas was, some time back, the only RTG casino featured at Casinomeister, if memory serves me correctly.

Rick, would you care to comment on your gross lack of professionalism? Soliciting this kind of invasion of players' privacy in the first place, then calling the poster who questioned the request an "idiot" and a "loser"?

He's a member here, to:

http://www.casinomeister.com/forums/members/rick-crownvegas.html)

Do RTG management condone this kind of thing? Is it even legal?

Originally mentioned in the Club Player thread:

http://www.casinomeister.com/forums/...?t=8948&page=2

[unicorn40]

What a nice and friendly attitude for a new casino owner to have.

I certainly won't be surprised to see numerous posts in the ONLINE CASINO COMPLAINTS forum about Crown Vegas and whatever other casino you own.

Great way to try to get new players, by buying data bases and then SPAMMING people.

I now know at least one casino I won't ever try.

[funeralparty]

I see in Rick's profile that he mentions having over 10,000 happy customers.
I wonder how happy they would be knowing they are depositing with someone with the business sense of a 5 year old. Or maybe thats giving him too much credit.

Happy to report though that my Crown Vegas account has been locked for quite some time

[Casinomeister]

Originally Posted by unicorn40

What a nice and friendly attitude for a new casino owner to have.

Please don't confuse the owners with their managers

[unicorn40]

Originally Posted by casinomeister

Please don't confuse the owners with their managers

Posted by Rick on the Start Casino forum:

I own a number of online casinos and other high volume businesses.

The full quote was this:

I'm sure that I know a little more than you about how this business is run as I own a number of online casinos and other high volume businesses. I imagine that I make more in a day than you make in a year. So please keep your comments to yourself loser.

Cheers
Rick

[Casinomeister]

I know the owner - it ain't Rick

Somebody be spewing some serious BS here. Rick, did you just buy Crown Vegas?

[jetset]

A few more choice quotes from these unsavoury folk:

From "Mike" - "And Coaster stop crying about Spam - I know people who make 10k easily daily"

From Rick: "Contact me discreetly, Rick at CrownVegas dot com."

From Rick: "I'm sure that I know a little more than you about how this business is run as I own a number of online casinos and other high volume businesses. I imagine that I make more in a day than you make in a year. So please keep your comments to yourself loser."

But the players had the last word in the sudden silence that followed Coaster's expose:

"It seems your 'tough guy, smart ass' responses are coming back to haunt you."

[CrownVegas]

Hi everyone,

Just to clarify on what happened. Crownvegas.com recently switched administration. I currently operate it and we had some employee turnovers as well. An ex employee still had access to his email and was taking advantage of it. It's been taken care of, but under no circumstances are we encouraging that type of behavior. We're using traditional advertising and still looking for more, if anyone here has casino portal sites then feel free to contact me. Thanks,

Tony
tony@crownvegas.com
icq 272-017-313

[greedygirl]

An ex employee still had access to his email and was taking advantage of it.

If I had a dollar for everytime I've heard this excuse, I'd be busy planning my retirement.

Ok...so just who is this ex-employee? Is it Rick? Is it Mike? Is it Curly or Shemp?

Tony--do YOU own Crown Vegas or does Rick own Crown Vegas?

This all seems a bit slithery.

[CrownVegas]

Originally Posted by greedygirl

If I had a dollar for everytime I've heard this excuse, I'd be busy planning my retirement.

Ok...so just who is this ex-employee? Is it Rick? Is it Mike? Is it Curly or Shemp?

Tony--do YOU own Crown Vegas or does Rick own Crown Vegas?

This all seems a bit slithery.

While it may not be believable to you, it's in fact true. While most our efforts have been concentrated in ensuring the smooth transaction, we've had a situation like this derail our progress. It's been taken care of right now and it will not happen again.

Crown Vegas/Sunset Palace were in fact sold, if you want to sign a NDA I can provide more details to you. We will be spending more money on advertising, we will be expanding our affiliate program, offering better incentives to affiliates and players, and overall providing a better experience for our casinos. As I've heard from many people, Casinomeister is a mostly unbiased forum and we respect everyone's opinion here. Look for us to be more proactive in ensuring everyone is happy here.