1. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
  2. By continuing to use the site, you agree to the use of cookies. You can find out more by following.Find out more.
    Dismiss Notice
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Club player hijinks

Discussion in 'Online Casino and Poker Complaints - old section' started by Macgyver, Jul 21, 2005.

    Jul 21, 2005
  1. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    I'm not pitching a bitch since I don't think it's worth wasting Bryan's time, but I'd like some reactions/opinions on what's happened from folks if you've got the time to read this. I held off on posting this until I got the money they say I'm entitled to (which happened today), so here goes:

    Club Player and I have had a crapload of problems within the past two months. The first set of problems was finally resolved after going through about 4 different people on their Live Chat, but the second problem is really what I'm looking for input on. Oh, and I've also changed the names of Customer Support so it's not considered a personal attack ...

    In my multiple discussions about my first problem, a casino supervisor offered me a free $50 chip. Here are our discussions about the limitations and requirements on that chip:

    I get the $50 and play it 25 times since all I wanted to play was blackjack. I'm lucky that night and get it up to $125 on $5 hands. So, I make a $100 withdrawal. I know (now) that this place takes forever to process withdrawals, so I hunker down and wait.

    After about a calendar week, I look at my account and see that they've declined the $100 withdrawal. They've then made a manager's withdrawal of $50 and a manual NETeller withdrawal of $50. Thinking something's up (yet again), it's back to the Live Chat for even more times.

    After being told to talk to the casino manager, I go round and round with yet another customer service rep until she passes me to the manager's assistant. This is what I get from him:

    Sorry for the length, but I wanted to show a few things. Especially the guilt trip the assistant manager tries to put on me since the supervisor "was almost going home" but "left late that night ..." or how it's my faulty memory's fault for not asking.

    Does anyone else read (if you've made it this far) or agree that the cashout is 2x the free chip? The supervisor mentions that there's more wagering to be done if all I play is blackjack, but doesn't say anything about that play changing the amount able to be cashed out.

    I've taken the $50 and will be erasing this particular place from my computer. Still, I'd like any thoughts y'all might have (apart from just telling me to avoid RTG software and/or bonuses) ...
     
  2. Jul 21, 2005
  3. Vesuvio

    Vesuvio Dormant account

    Location:
    UK
    Thoughts: :rolleyes:

    1) Why open an English-language casino with support staff and managers who can barely speak English?

    2) The supervisor called you "dear" :p

    3) Looks like the usual RTG mess - the supervisor offered you the better bonus first (20x, 2x withdrawal limit) which would have been fine for playing BJ (bizarrely). Then you were given a worse bonus you could still play BJ with, but only BJ. If they were trying to do you a favour & understood the bonus system they'd have given you the first bonus anyway.

    4) The different free chips terms are explained here: You must register/login in order to see the link. That said, you were getting a special bonus and had no reason to assume the terms would be anything other that the ones you were told - so a 2x bonus limit on withdrawals. They should pay the $100.

    5) Avoid RTG and bonuses :D
     
  4. Jul 21, 2005
  5. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    At least he's in cyberspace... I've been called "Ma'am" directly to my face. :confused:
     
  6. Jul 21, 2005
  7. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    Club Player = Palace Of Chance = Blast21.

    Shitholes United.
     
  8. Jul 21, 2005
  9. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    THAT is sad.
     
  10. Jul 21, 2005
  11. Pepmintpatty

    Pepmintpatty Experienced Member

    Occupation:
    Administration assistant
    Location:
    Usa
    FONT=Comic Sans MS]And they wonder why their doors close just a fast as they were opened. There are no business ethics involved here, just a bunch of crap. What kind of businesses are we making rich anyway? People just sittin around, racking in the big bucks, lying & wasting peoples time, it's sicking. The almight dollar brings with it the evils of greed, and where there's greed, there's deception. I've noticed that when you want someone's attention you hit that pocketbook. I sometimes wonder, what kind of attention we could muster up if there would be an all out 24 hour STRIKE!.[/FONT]
     
  12. Jul 21, 2005
  13. Pepmintpatty

    Pepmintpatty Experienced Member

    Occupation:
    Administration assistant
    Location:
    Usa
    And they wonder why their doors close just a fast as they were opened. There are no business ethics involved here, just a bunch of crap. What kind of businesses are we making rich anyway? People just sittin around, racking in the big bucks, lying & wasting peoples time, it's sicking. The almight dollar brings with it the evils of greed, and where there's greed, there's deception. I've noticed that when you want someone's attention you hit that pocketbook. I sometimes wonder, what kind of attention we could muster up if there would be an all out 24 hour STRIKE
     
  14. Jul 21, 2005
  15. suzecat

    suzecat Webmeister CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Macgyver (Dear) you have the patience of a saint. And, Club Player owes you another $50!
     
  16. Jul 21, 2005
  17. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Please post a photo of yourself so we can see if there was any justification for that! :D

    You have to feel sightly sorry for these CS reps. They probably have to work for money-grabbing b'stards, in very poor conditions, with little or no training, they seem to know nothing about gambling or understand the T&C's of their establishment, and probably get paid a pathetic sum for working long hours... :(
     
    Last edited: Jul 21, 2005
  18. Jul 21, 2005
  19. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Um, that's not strictly accurate.

    Blast 21 is a Cyber Betting casino. These are closely related to Vegas Frontier, which is a Doleplex (Crystal Palace, American Grand et al) casino.

    Palace of Chance and Club Player are both Virtual casinos, as is Cirrus, Cool Cat, etc.

    These casinos are all pretty shady. I think they are all OKed by Bryan, but if you do play there you need to get an email confirming the exact t&cs before you play. There are so many conflicting rules 'bonuses less than 30% are fully cashable', 'bonuses of 101% to 199% are non-cashable and have blah blah blah'

    I think pretty much all of these RTG casinos have as part of their business model enticing players with bonuses and then slow or no-paying players.

    The only truly reputable ones are inetbet, bodog, King Solomon's, Geisha Lounge, Grand Aces, plus maybe jv8 and wagerstreet, Crown Vegas and Sunset Palace.

    Every single other RTG casino is at least somewhat shady, so buyer beware....
     
  20. Jul 21, 2005
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  22. Jul 21, 2005
  23. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    perhaps OKed was too strong.

    But not actually rogued 'do not play', as say Windows or Rochester are.

    A monthly payment limit is not going to bother many people, depending on what games they play.

    More casinos than just Virtual have this.
     
  24. Jul 21, 2005
  25. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    I've no idea where you get this from. Cirrus and CoolCat have been suggested to be Virtual-linked, but I don't think it goes beyond sharing office space and support staff. This was discussed long ago here. Palace of Chance? I have never heard any reference to any Virtual connection. Source?

    last I heard, Blast21 was taken over by the POC group. Again, what is your source for this apparent change?
     
  26. Jul 21, 2005
  27. mucullus

    mucullus Experienced Member

    Location:
    Germany
    I would also avoid Crown Vegas and Sunset Palace under their new management. The 'manager' 'Rick' (also a new member of this board) is looking for player databases to spam people on the startcasino forum. When being criticised for such business ethics by another poster he calls him 'loser' and 'idiot'... Speaks volumes, imho.
     
  28. Jul 21, 2005
  29. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Blast 21 says at the bottom of the page that is owned by http://www.playersecurity.com/' at the bottom.

    This links to Vegas Frontier, a well known Doleplex casino.

    Palace of Chance clearly states at You must register/login in order to see the link.

    So Cirrus = Cool Cat = Palace of Chance. Whether or not Cirrus is the same as Virtual? Who knows.

    Blast 21 is affiliated with a Doleplex casino, at player security which is also linked to Play United, who deceptively have as their address Gibraltar, although it's a con as the address is that of a 'buy your own company' outlet (You must register/login in order to see the link..

    These casinos all have similar hallmarks: the 3 Cyber Betting and 3 Cyber Gaming casinos sharing the same address in Dorking (You must register/login in order to see the link., and sharing a link with Doleplex.
     
  30. Jul 21, 2005
  31. Vesuvio

    Vesuvio Dormant account

    Location:
    UK
    Well spotted: You must register/login in order to see the link.

    Definitely casinos to strike off the "more or less legit" RTG list.
     
  32. Jul 21, 2005
  33. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Ok, it looks more complicated.... You must register/login in order to see the link.

    lists the full lot

    one of those is indeed Palace of Chance :)

    In full:
    Vegas Magic (cyberbetting/gaming group)
    Vegas Frontier (Doleplex - but maybe this has changed???)
    Vegas Lucky (cyberbetting/cybergaming)
    Slot Fever (cyberbetting/cybergaming)
    Palace of Chance (cool cat/cirrus)
    Club Player (exactly the same as Palace of Chance - You must register/login in order to see the link. is the same, word for word, as You must register/login in order to see the link.)
    BetMax (Cyberbetting/gaming)
    Blast 21 (cyberbetting/gaming)
    BetNetClub (cyberbetting/gaming)
    Giant Vegas (an ex-casino, rogue, affiliated with Kiss, spam sellers, etc.)
    Play United (BIMS, shell company)
    Kiss (rogue,worst casino of the year 2004, closed)

    All in all a pretty scummy bunch. So nice of them to list all the places it's bad to play together....
     
  34. Jul 21, 2005
  35. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Man, Rick! that was a classic exchange! What were you thinking? Almost as bad as Largo Casino's exchange at Oysterboard a couple of years back with the classic "F U and your forum!" Sheesh!
    You must register/login in order to see the link.
     
  36. Jul 21, 2005
  37. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Wow, these guys must go straight onto the rogue list for that?

    The number of reputable RTGs can be counted on the fingers of one hand.

    Their software is really really good, but they enter into contracts with scum.

    Out of 43 RTG casinos, only 6 or 7 that aren't evil.
     
  38. Jul 21, 2005
  39. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    From the looks of this there won't be too many "opt in or opt out" enquiries either. Man, but this sort of thing does nothing for the industry.

    You can see that there is no shortage of people prepared to sell (possibly illegal) databases - including one very well known creature who rejoices in the name "Nuttawutt Sophagunalert" He's surfaced from the depths of the pond before.
     

Share This Page