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Thread: Jackpot Capital - pending phase?

  1. #11
    Tirilej's Avatar
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    I finally got at least one of the reasons for them changing the pendingtime.

    They are saying that the players are recycling their money, wich is a costly process for both the players and the casino.

    I know that if I make a cashout I go on and deposit again, that's true, but doesn't the casino want their money back?
    For me it doesn't cost a cent to deposit or cashout so I can never lose with a fast cashout. I just pay it back faster.
    So how much does it costs for the casinos? If it's a businessdecision, are they doing so bad?

  2. #12
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    Quote Originally Posted by Jackpot Capital View Post
    Hello,

    Our payouts are now subject to a 48 hour pending period before it is sent to payments for processing (business days only).

    For example if your payout was requested this morning, Wednesday, it will be done on Friday.

    Best regards,
    Yasmeen
    Casino Manager
    What if the 48 hours straddle a weekend or public holiday? Will the processing time be lengthened accordingly?
    senseless gambling addict

  3. #13
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    Quote Originally Posted by Tirilej View Post
    I finally got at least one of the reasons for them changing the pendingtime.

    They are saying that the players are recycling their money, wich is a costly process for both the players and the casino.

    I know that if I make a cashout I go on and deposit again, that's true, but doesn't the casino want their money back?
    For me it doesn't cost a cent to deposit or cashout so I can never lose with a fast cashout. I just pay it back faster.
    So how much does it costs for the casinos? If it's a businessdecision, are they doing so bad?

    Would they prefer player deposit it elsewhere rather than back with them? I am sure that if they discussed this with their players, they would agree not to redeposit for, say, 96 business hours from making their withdrawal, and would play elsewhere during that time in exchange for a return to faster payment.

    Perhaps they should ask WHY players recycle their money. Perhaps they pay them, and then straight away send them an irresistable new offer that they make sure expires "today" in order to hurry them into redepositing.

    They could deal with this by not sending players who have just withdrawn any new offers until a few days have passed. This would discourage recycling.

    Another cause of recycling is the max cashout restriction. With these recycling is mandatory, players CANNOT play on even if they have completed the WR on the chip. They MUST go through the somewhat pointless process of withdrawing, receiving it, and recycling purely to be able to play on with the same balance, but with the max cashout restriction removed.

    Funily enough, we here at CM have been telling casinos using max cashout rules that this will inevitably lead to higher processing costs because they insist that players withdraw and redeposit in order to carry on playing.

    As said before "We told you so" (but would RTG and Rival listen - of course not, they knew better).
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  5. #14
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    Recycling?

    C'mon now, that is without a doubt ridiculous!!! It is going to cost the same for the casino if you get paid and then deposit again at that casino. If they are doing it to cut costs, then they will succede, because people will go and deposit else where.

    My way of thinking, and again I say MY way of thinking if a casino is fast with their payouts, they get my business. If I have to wait because of whatever reason, my business goes else where. I do understand that being in the USA there are going to be delays, but there should not be any delays in getting the withdrawal approved so that you can not reverse it. There is no excuse for that.

    Just my way of thinking.
    LH

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    polli123 (13th January 2012), rainmaker (14th January 2012)

  7. #15
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    Quote Originally Posted by chuchu59 View Post
    What if the 48 hours straddle a weekend or public holiday? Will the processing time be lengthened accordingly?
    Unfortunately, the 48 hours are business hours (whatever that means....AFAIC the business runs 24/7 but what do I know?).

    If you cash out Mon-Wed, you will get it within 72 hours (48hr + 24hrs processing)

    If you cashout Thurs you get paid Monday (48bus hrs + 48hrs weekend + 24 hrs processing)

    If you cashout Friday etc paid Tuesday, Cashout Sat paid Wed, Cashout Sun paid Thurs.

    In other words, if you absolutely HAVE to play under these absurd conditions, do it between Mon and Wed or you may as well play at LosePalace or Rome.

    LHofsdal is right...they will save on processing costs, because there will be less deposits and less players. The intelligent thing would be to allow reversals of withdrawals to count as deposits for bonus purposes....at least this way the casino has a chance to get their money back and avoid any processing costs, and given the 30xWRD+B I would say that chance is a very good one.

    The free chip thing is silly as well. If they're going to remove the excess winnings and send the rest, why can't it be treated as the players money and be allowed to be played however they like? The casino has the edge for goodness sake! In most cases players will end up losing it, and its' far better having a chance to recover the money than have it go to another casino which is what happens in most cases I am sure.

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  9. #16
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    Quote Originally Posted by polli123 View Post
    Hey guys,

    what happened to the JC pending phase? It seems to be much longer than before (up to 4 working days?). Is it possible to flush a withdrawel or will it be four days for all players (VIP)?

    Regards,

    Polli
    Nifty has pointed out eveything pretty much, I started THIS thread back in October when this seemed to change.

    It is a shame I have not played there with my own money since. (have used a couple of freebies).

    I used to love Jackpot Capital for their bonuses and quick payments was the only RTG I played at. Had a larger than normal bankroll to start this year off but they have not seen a cent due to this change and I have had a twitch for some RTG action. Going to start looking for somewhere else to drop a few dollars.
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  10. #17
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    Quote Originally Posted by mattsgame View Post
    I used to love Jackpot Capital for their bonuses and quick payments was the only RTG I played at.
    Signed...

    Thank you all for your comments and thx Yasmeen for the statement. Perhaps you will change the policy one more time.

    C´ya

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