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Thread: feel robbed of credits from Dash what you think?

  1. #11
    vinylweatherman's Avatar
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    Quote Originally Posted by Nate View Post
    They actually do have this option. I received the message not too long ago when I was disconnected whilst playing BDBA. Obviously, he majority of MGS casinos did not have this implemented for some reason...

    Nate
    I have seen it too. It is one of those "undocumented features" of the software. I only found out it existed when I first saw it. I then discovered it was inconsistent, as when I didn't see it I believed all was well, only to spot odd tracking of bonus money, and finding an unfinished game really was in the system, but not triggering the pop-up warning.

    The feature also malfunctions slightly with the AWP games. They have a feature that guarantees a win on the next spin, but it is a promise for a new game, and a new bet must be placed to "finish the game". If this is offered on the final spin before zeroing out, it is not possible to play off or "fold" the offer, and the next deposit can be affected. A simple change to allowing the guaranteed win to be taken from it's triggering bet would solve this, and is already how the "step to win" feature after a losing spin is dealt with.

    If 32Red DID have this pop-up, the OP could have found he was able to play old LOTR from the link that comes with the message, thus accessing a game no longer listed in the client. This is somewhat interesting, and could even be an indication of a vulnerabilty in the software, and Markus has already written software to exploit this, even though he got kicked off CM for his trouble, and some of the ways he used the software to exploit other vulnerabilities.

    I have sometimes seen games listed at 32Red that they don't have due to bugs introduced during the updates. After their removal in December 2009, the dozen or so removed games kept reappearing in the 32Red client at random. They always showed "not downloaded", and when clicked on produced an "unable to download" error. At another casino though, I WAS able to access these removed games through the lobby webpage where a list of favourites was displayed, even though they were not available in the client favourites list after the update that removed them.

    This will become a more serious loophole the next time MGS have to yank a game that has malfunctioned and is paying players too much like Chief's Fortune around the middle of 2006. The game was yanked where the vulnerabilty was detected, but it took months before it was patched. Had those players found a way to bypass the "hidden games" function of the client they could have doubled the time this vulnerabilty was active, and it is possible that it could have gone undetected because the game had been removed and audits no longer needed to keep checking it for EVERY player that won from their first deposit.

    Someone clearly found another MGS vulnerabilty because MGS banned at least one player from MPV after a flood of complaints, even though previous floods of complaints against certain groups of players appearing to collude in an exploit have been dismissed as unfounded. I have yet to figure out what exploit was SO serious that it made MGS act. It must have gone beyond players trying to win at all costs by using all rebuys on all MGS accounts to bully their way to the top even though they end up winning less than what it cost. MGS or operators have never revealed what type of cheat was that serious, and the only thing I can imagine is that they found a way to get more continues than should be allowed, which WOULD allow someone to always win AND with a "silly" score every time, and of course make considerable profits.
    Empty Fruities Astern Capt'n
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  2. #12
    deepsky2 is offline Experienced Member Achievements:
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    I just got a response from 32Red supprt the did say they did take to long to resolve this and the have credit my last deposit and bonus. Thank you 32RED also they are going to look into it further re: my previous play time as all my winnings and deposits went into a bonus since the new version of the lord of the rings
    I feel much better and glad they are taking the right steps.
    Thanks 32RED and forum members.....

  3. The Following 4 Users Say Thank You to deepsky2 For This Useful Post:

    AudiManinBoro (13th January 2012), KasinoKing (10th January 2012), Nate (10th January 2012), Tirilej (10th January 2012)

  4. #13
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    Quote Originally Posted by deepsky2 View Post
    I just got a response from 32Red supprt the did say they did take to long to resolve this and the have credit my last deposit and bonus. Thank you 32RED also they are going to look into it further re: my previous play time as all my winnings and deposits went into a bonus since the new version of the lord of the rings
    I feel much better and glad they are taking the right steps.
    Thanks 32RED and forum members.....
    That's great to hear, Aren't 32red just the best

  5. #14
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    Quote Originally Posted by deepsky2 View Post
    I just got a response from 32Red supprt the did say they did take to long to resolve this and the have credit my last deposit and bonus. Thank you 32RED also they are going to look into it further re: my previous play time as all my winnings and deposits went into a bonus since the new version of the lord of the rings
    I feel much better and glad they are taking the right steps.
    Thanks 32RED and forum members.....
    That's TOP NOTCH service right there.... Wouldn't expect anything less from the CM Casino of the Decade - More importantly you are happy. Thanks for updating us!!

    Nate

  6. #15
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    Quote Originally Posted by deepsky2 View Post
    I just got a response from 32Red supprt the did say they did take to long to resolve this and the have credit my last deposit and bonus. Thank you 32RED also they are going to look into it further re: my previous play time as all my winnings and deposits went into a bonus since the new version of the lord of the rings
    I feel much better and glad they are taking the right steps.
    Thanks 32RED and forum members.....
    With 32RED and 3 Dice it isnt even necessary to garner members' support. They do the right thing out of their own accord. For others, there needs to be some pressure even for accredited casinos.
    senseless gambling addict

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