I thought 32 red was quicker to pay winners

[pumacat]

I thought with all the hype about 32 red and their quick payouts they would be quicker. After just talking to the 32 red rep it seems they are just like every other microgaming casino.

I was told my payment was processed on friday but then it takes 3 business days ( at least ) to actually get paid. ( reps words not mine )

So some people get paid in a few hours while others get paid in 3-4 days?

I'll stick to my other Microgaming casino

thanks

[LaHutti]

what method do you use ?
Personally I've never waited 24 hours for my money there, so I'd think something went wrong somewhere.

[Seventh777]

What payment method do you use?, if you use an e-wallet and make a withdrawal well within office hours you will get your payment the same day, worse case scenario is next day, did you flush your reverse withdrawal also?.

If you know of a MGS casino that offers quicker withdrawals than 32Red I would like to hear about it (not including casinos that use multi softwares like Ladbrokes, Virgin, VC, 10Bet etc).

[Jasminebed]

What withdrawal method have you requested? I use Moneybookers usually, and it's almost always way under 24 hours. I have requested a payment back to my Visa as well, and that does take a little longer, but it does from anywhere I've used that method. I'm sure the payment is made, it's just the transit time, same for wires.

Even non-VIPs can request a flush, and that will eliminate the reversible period.

[Dipity]

Just a quick derail question (sorry!) - if you deposit via visa with 32red can you still request withdrawals back to moneybookers? I've used both to deposit in the past, but GoWild only allow me to w/d back to my Visa since thats my most common deposit method.

[pumacat]

The withdraw was to my moneybookers account

[Tirilej]

Just a quick derail question (sorry!) - if you deposit via visa with 32red can you still request withdrawals back to moneybookers? I've used both to deposit in the past, but GoWild only allow me to w/d back to my Visa since thats my most common deposit method.

I don't know about Visa and Moneybookers, but I do know that when I deposit via my Mastercard I can withdraw back to my Netelleraccount. Ask them is a good idea.

[Seventh777]

Just a quick derail question (sorry!) - if you deposit via visa with 32red can you still request withdrawals back to moneybookers? I've used both to deposit in the past, but GoWild only allow me to w/d back to my Visa since thats my most common deposit method.

I`m pretty sure that you can withdraw back to any method you have used to deposit with, no matter what method you used last.

[LaHutti]

Just a quick derail question (sorry!) - if you deposit via visa with 32red can you still request withdrawals back to moneybookers? I've used both to deposit in the past, but GoWild only allow me to w/d back to my Visa since thats my most common deposit method.

They have an inhouse policy, that they pay back to the deposit method you last used

[pumacat]

I had a chat with support again and it seems they wish to put the winnings back onto my card instead of the moneybookers which I selected. I assume this is for security reasons etc. I still think waiting till friday to get paid to my card is a bit of an extended time that could be shortened. last customer service rep said wednsday and this rep says friday. I will assume that Friday will be the day and not wed.

Lewis: Hi , how can I help?
Me: Hi Lewis, the last rep I spoke to informed me that my cashout would be paid wednsday at the earliest. Can you confirm this
Me: My account number is 32REXXXXXX
Me: The reason I'm asking is because I received an email on friday saying the money was on the way
Lewis: thank you just bear with me a moment
Lewis: and thank you Chris
Lewis: ok Chris, this was released on the saturday, now we allow up to 3-5 working days for payments to appear back in your account, and as you may know, banks dont work weekends, this will mean that the payment may not reach you until friday
Lewis: this friday
Lewis: hopefully soooner
Me: So I make my withdraw to moneybookers on friday and the payment should arrive by this coming friday to my moneybookers account?
Lewis: ok no this has gone back to card ending XXXX
Me: but it was asked to go back to moneybookers, so it is actually going back to my credit card
Lewis: our payments team will automatically select the depositing method to put the money back to as a security precaution
Me: That fair and I understand, It just seems to be a long period in which to get paid back to a card.
Lewis: I cannot see that you specified that you wanted this payment to go back to mmoneybookers
Lewis: in future if you specifically request this then we will be able t process to your moneybookers
Me: Well lewis, I know I did specify moneybookers but I will wait until friday for it to go to my visa card.
Me: Thank you for your time.