The worst mistake I have ever made by playing Slotocash RTG Casino first time.

[naththo]

Hi,

I am not very happy with the way I have made the worst mistake by playing Slotocash RTG Casino first time. I did not realised that when I deposited $25 and get 400% welcome bonus. I played but I did not realised I was supposed not to play any symbol driven progressive jackpot slot. But every other game which is stand alone jackpot is random, but still it is a progressive jackpot is done by every player input 1.5% per spin. I didn't know. I requested cash out for $1,000 exact amount. I had a lot of good luck. Then today had turned to bitter news that my winning paid was void because of what happened. Void reason was attempted to play symbol driven progressive jackpot slot games. I thought oh no I forgot about the rules. I should have read the rules carefully before beginning to play. That is the worst mistake I have ever made. Now I learnt a hard lesson and will not commit to do that again. But again, I think this is the worst/most stupid rules I have ever heard coming from RTG that anyone use bonus cannot play any symbol driven progressive jackpot even when all other slots are all random jackpot as a stand alone jackpot feeding from every playing with 1.5% input into jackpot every spin. What do you reckon? Do you find it hard to agree or oppose with the RTG bonus rules, etc? I don't mean to be bad to slotocash. It is a major problem with rules. If they made driven symbol progressive jackpot slot prohibited there should be locked you out from these games instead of player gets in by mistake and winning pay out becomes void. It prevent you from making a terrible mistake. So, please be very careful with what you are doing with deposit, bonus, please read the rules very carefully before you commit to play. One mistake, your winning pay will be vanished. I am disappointed today but ah well I took it a consequence and accepted that and admitted that I failed to read term/condition. RTG casino will NOT forgive you if you make these mistake, it is very serious offence.

Anyway. Thats about it from me. It is not part of PAB, just as a word of warnings about what happen to it.
Nathan.

[chayton]

Well it sucks, but the lesson you learned is that if you're going to take a bonus you need to read the terms. I rarely take deposit bonuses at RTG casinos just because I don't want to be bothered. Hopefully you'll get just as lucky next time you play there.

[naththo]

Yeah I totally agreed. Maybe if I didn't take bonus and went for $125 to play with I would have got that amount. Ah well. Thats life!

[Diane]

Yeah I totally agreed. Maybe if I didn't take bonus and went for $125 to play with I would have got that amount. Ah well. Thats life!

There are two very important SLOTO Bonus rules to always keep in mind:

Do not play Progessive Jackpots with bonus money AND do not bet above $6.50 per spin with bonus money. Either one of those will void your winnings.

Always, Always ---------- make sure you know all the rules and restrictions on bonuses so there are no unhappy surprises like this.

(if it's any consolation, my first attempt at an online casino two years ago - I had the exact same problem. Only I lost $7000 in winnings. Hard to keep in perspective that it was a small deposit of my money,when the huge win amount was lost.......but I broke the posted rules because I didn't have enough experience to totally understand how things worked)

But after two years at CM, I am a much smarter gambler. Still make mistakes, but have learned to ask a lot of questions and save all the emails and chats to protect myself.

Sorry

Diane

[vinylweatherman]

This is a "stupid rule" because you CAN play most progressive slots, but not these few. From a players' perspective, what's the difference? A progressive is a progressive, and it looks like complicated rules are just there to catch out the unwary player who fails to read and fully understand them. A few years ago, the advice was simply "play slots and keep away from the tables", and you could more or less guarantee not falling foul of any rules.

Now, even recreational slots players have to examine the rules just as carefully as the advantage "bonus bagging" expert. In fact, advantage players are LESS likely to get caught out because they DO read the rules, if only to find the loopholes. If an advantage player gets caught, it's because they found a "grey area" and took a chance the casino wouldn't spot it.

Among other silly rules I have seen one that forbids play on "any 9 line slot", yet you can play 9 lines on a 15 line slot without any problems. This caught a player who saw "slots bonus", and didn't think to double check the small print. The headline was deceptively "valid on all slots", but "all" in this case didn't include 9 line slots, and the player didn't check to see whether the casino had problems with dictionary definitions by reading the small print. If it had said "MOST slot games", then I am sure the player would have read on to see which ones they could not play.

This non progressives on a bonus rule is actually quite common, but is often only found in the small print.

To use the definition "symbol driven progressive" rather than listing the games assumes the player knows what this means, because on the face of it, ALL slot games are "symbol driven".

These complicated rules create a body of players who feel the casino was just out to trick them, and thus develop a low opinion of the industry as a whole. It isn't helped by the fact that it is only WINNING players that are informed they are breaking the rules, as if you lose, the casino generally keeps quiet about the fact that your play was void, perhaps because voiding such play means giving back the deposit that they have just won off you.

[naththo]

To me, it sounds like its time for RTG software developer who make these rules will have to revise the rules and make it include progressive jackpot slot in the bonus to avoid any problem in future reference or either way lock any player out of these who is on bonus period including symbol driven progressive jackpot slots, table games, bingos, others. It happened to me with Rival casino I went to few years ago it locked me out of some of games when I was on bonus period which had prevented me from making mistake was a common sense. It seems interesting that RTG hasn't made that way yet. I haven't had problem with other like microgaming, intercasino and Playtech with bonus period. I really think RTG developer need to have strategies and make some new ways to avoid any players make a terrible mistake. It is common problem to see some have made mistake unfortunately. There is no can do in PAB if they make mistake and post PAB in. There is no can do from casino if you make mistake, you violate the terms and conditions. They will return your original deposit and all the rest of winning amount will be forfeited. Terms and conditions should be made simple with less to read, just make some list which games they cannot play, display it very clearly. Also explain whats the difference between progressive jackpot (symbol driven progressive jackpot) and random jackpot and explain they cannot play one of those lots of slot which is progressive jackpot. It has to be display very clear, make it simple for people to understand and that will be a lot easier for all to read after apply bonus then that's about it. Although in RTG in bonus after I applied it did displayed the list but I don't think I took noticed of progressive jackpot (symbol driven progressive jackpot). I did take notices of table games, etc are excluded and not allowed to play and I think I remembered it didn't show the max bet amount too. I hope this what I typed here should be made clear that RTG software developer MUST fix the problem for the casino. Its not casino's fault. I actually had another thought is they should provide link on bonus applied notice screen to lead them to more information about what to do and what not to do. Then that's great. I think that's all I can rant on about. There is nothing I can do about.

Nathan.

[silcnlayc]

I have no idea what "symbol driven jackpot progressive" means....I would think it means all games including randoms would be included...

since they are "jackpots and are progressive....I mean...can someone please help us clueless ones that take free chips?


.

[naththo]

Symbol driven progressive jackpot slot mean a slot game include wild (substitute) act as a jackpot if 5 of a kind wild (subsitute) is triggered on an active payline trigger the progressive jackpot winning. Some games require a single payline like line 15 or line 25, or something like that for example to trigger jackpot winning, again 5 of a kind of wild symbol.

Random jackpot slot game means it can trigger at the end of spin at any given time at any bet amount doesn't matter if big or small.

Keep in mind jackpot is hard to get to win though. If you want easier to win, you would need to play multi-jackpot game like Mega Moolah, there is more is at Party Casino and other one at Intercasino which is great example. Mini, minor, maxi, major, grand jackpot in one for example. If jackpot is triggered, the jackpot will be written over the screen and let you know you have won a jackpot or jackpot round taking you there to determine which one you have won after you pick out or spin the wheel.

Konami has scattered jackpot at the casino or in pub whereas if 3 jackpot scattered comes up, you have won a jackpot round and take you there to pick out or it spin for you to determine which jackpot you are winning on.

So much more different way they make around.

I hope this make clear for you to understand.

Nathan.

[vinylweatherman]

I have no idea what "symbol driven jackpot progressive" means....I would think it means all games including randoms would be included...

since they are "jackpots and are progressive....I mean...can someone please help us clueless ones that take free chips?


.

Exactly, and you have been here since 2005.

They have invented a new way of saying what they mean, so some players are not going to understand. You thought ANY slot that has symbols and a progressive jackpot was excluded, which would give you almost nothing to play.

There is probably some internal "accounting procedure" that has lead to this rule, but as far as players are concerned, what's the difference, BOTH types of slot feed a progressive pool that players can win. Rival was unusual in that the software could block excluded games. Only 3Dice has this outside of Rival, and it is used in their tournaments.

[silcnlayc]

Exactly, and you have been here since 2005.
They have invented a new way of saying what they mean, so some players are not going to understand. You thought ANY slot that has symbols and a progressive jackpot was excluded, which would give you almost nothing to play.

There is probably some internal "accounting procedure" that has lead to this rule, but as far as players are concerned, what's the difference, BOTH types of slot feed a progressive pool that players can win. Rival was unusual in that the software could block excluded games. Only 3Dice has this outside of Rival, and it is used in their tournaments.

OK, OK, you don't have to rub it in . When I see things like this, I feel like such a noobie it is truly scary! I try to visit everyday and read the different issues others have just in case something gets slipped in like this, so it is good to know others can help such as you! Thanks for the info!

.