That's typical. A few years ago I was getting tons of CDs from them - I was getting them here and Ray was getting them here and at work - One week between the two of us we got 8 CDs from CR casinos with offers that we couldn't use!![]()
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That's typical. A few years ago I was getting tons of CDs from them - I was getting them here and Ray was getting them here and at work - One week between the two of us we got 8 CDs from CR casinos with offers that we couldn't use!![]()
"I feel sullied and unusual" - Captain Jack Sparrow
Well be aware of the bonuses from Casino Rewards.
I lost my head - and spent my entire bankroll on Virtual City Casino - around $1000
Anyways the fault was mine entirely - no problem with the Casino.
Then it turned out that I could claim $400 in bonus points - nice surprise- but again - I struggled and bet heavily in order to try to restore my account
- so they went away quickly - and i got mad at my self - sigh.
Anyway - the heavy deposits and bets - made me a VIP - and i got an e-mail that i could just say the word - then i could get another $100 bonus into my account - i replyed - and then went into my account - making it ready for the new and maybe last chance to regain some of my losses - but i found the account not entirely in 0.000 - and then i kept winning allthough i tryed the opposite - typical my luck- so the bonus 100 reached my account before 0.00 - making the wagering requirements enourmous - since the other 400x30 (12.000) plus the new 100x30 - 15.000w.r. - made it impossible to reach a point where anything uesfull could be cashed out!!
Well - still my fault - but hang onhere my point comes :
Still so VIP - or still so happy of the 1000 i lost at CR-group I got another 50 in bonus-points - this time i made sure my account was 0.00000 before i claimed the new chance at winning some - and I made the miracle won like around 100 - more than the 50 - so i would be able to cash them out - losing around the 40 there was left - but when i looked at my account - ALL the money stood as Bonus-money!!!
I got into live-chat - and the only thing they could come up with was, that there must have been some "open bets" - but sinci i had been playing for some hours - they could not tell me wich !! Bummer ! Lost again!!!!
But wait theres more : (now you might actually learn some) I got another bonus deposit - this time with some player points - it summed up to 40 dollars. Now i got in chat - made sure that no open bets or few cents was in my way - and then I claimed them and played and doubled them up quite quickly- but again - they ALL stood as bonus-money again !!!!
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Got into chat again - and THEN i learned this : The pending or old bonuses are not zeroed until you make another deposit!!!!
Just to inform ALL of you who havent learned it the hard way as I did![]()
KasinoKing (20th January 2012), maphesto (20th January 2012)
Sometimes,I'm sure they make the bonus/comp terms so difficult to understand on purpose.
Anyone with decency and common sense would have said the first time you enquired,after your open bets problem,that you also needed to make another deposit.
But no,they spring it on you.
If the terms aren't straight forward-I play somewhere where I know they will be.
These guys are getting pretty relentless on my email inbox too-must get at least 1 every 2 days,they're starting to outnumber the emails selling erection pills!
If you have decided to play there or just deciding to take a free chip, it would help if you knew what accounts you already have.
I would advise that you visit casinorewards-dotcom - you should have a username and password to log in if you play at any of their casinos. This will give you an account of ALL Accounts registered to your email address and will assist you in determining IF you signed up at the same Casino in 2007.
Cheers,
Nate
@Majsner: It´s pretty cool to lurk around over 6 years after registering here before you made your first post.![]()
Nate (20th January 2012)
maphesto (20th January 2012)
Interesting;
I thought they had a simple tool in the back end that enabled them to determine this, but this implies that they just look at Playcheck, and with thousands of games, there is simply too much data, so they put all their faith in the bonus system to tell them that there are open bets because the WR has not zeroed out.
This is fine if the system is reliable, but we have found it is not, with the bug in Multi player Wheel of Wealth causing a raft of complaints from players that their deposits had turned to bonus, with CS initially claiming it was due to open bets.
Clearly, they have been guessing all this time, and when players are being told this, it is guesswork, rather than there actually being a specific open bet found. This means that if this bug were to occur again, operators are NOT equipped to handle it, and players will get screwed until some player really forces the issue to some kind of dispute resolution, such as PAB or eCogra.
Interesting also that if a bug went the other way, and cancelled WR when it shouldn't, or a bonus was mistakenly credited as cash, the trust in the bonus tracking system could lead to a situation that favoured the player, and the casino would only notice when aggregate figures made it appear something wasn't quite right.
What if playing multi player games had the opposite effect, for example the wagering of ALL players counting towards YOUR WR. You could then sit on the slot spinning 1 line at 1 cent, and let the others complete your WR. You then play for "hours" on tiny bets to make Playcheck so full of data that CS can't check for evidence of this oddity. The actual bug seemed to be the opposite, with other players' bonuses somehow adding to YOUR WR.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
Seems to me this group make a lot of misleading promises of "free cash" No Deposit!! If you "win " their free money, you have to deposit 20 and can't withdraw. (The minimum withdrawal is 50) The free money turns out to be 100 free-play which you have to roll over 30 times. So if you roll it over and don't win over 50 you can't withdraw.( I am talking about the 2500 free promotion.) Better you go to approved casino with no tricks involving bonus,withdrawal problems and tons of rules and regs. to trap you.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
they are crooks all of them, i registred at this casino 2 weeks ago and made a deposit and played with bonus, i requested withdraw of 800€ (i deposited 10€) i sent all the documentation they needed, day after i got email from payment team that my account were verifyed and my cashout is prossesed day after. 2 days later i check my neteller and they didnt pay my winnings, i go back to live chat and they tell me that my account need documentation and my withdraw was sent back to account. it really pissed me off and i told him why he lied as i have confirmation from payment team that they recived and approved my documents. the live chat told me to send it again as they "lost" my documentations.
to top of that i played all my winnings due to this BS and closed all my account at casino rewards. crooks.
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