i not understand this email from SLOTASTIC

[Jasminebed]

I got one also. I don't really accept that this was an error. Instead I think it's a deceptive technique to get players to log into the casino and maybe end up depositing since they were all set to play.

That is JMO.

[alpha1000]

and one of the reason of I played this weekend was cause of the so called raffle....
this is what they said...

Please wait for a site operator to respond.

You are not currently in a chat session.

You are now chatting with 'Monelle'

Monelle: Hello and welcome to our live chat service. How may I help you today?

sl-alpha: Hello Monelle I got a email saying i am a weekend raffle winner could u please tell me about this?

Monelle: please hold

sl-alpha: Holding :-)

Monelle: We do apologize as this was actually a technical error, unfortunately there is no bonuses raffle winner.

sl-alpha: Not Nice :-(

Monelle: we do apologize

sl-alpha: So there was no raffle you are saying?

Monelle: unfortunately not

sl-alpha: is it moved to another day?

Monelle: no, the email was in error, please ignore the email

Monelle: you will be credited with a small bonus for the inconvenience

sl-alpha: Slotastic said that every play over the weekend was entered into a drawing that would be done on Monday 11/07/11 at 11:00 am eastern time. What happened to that? that was before the email I got.

sl-alpha: Monelle you still there?

Monelle: as advised the email was sent in error however I have credited your account with a small bonus for the inconvenience

sl-alpha: thank you for that small bonus ,thats still did not answer my question.

Monelle: no there was no raffle

sl-alpha: I will be posting this issue on casinomiester.com to see if this has happened to other Slotastic players thank you for your time Monelle have a great day.:-)

The small bonus was a $50 free chip with a $3000.00 playthrough amount.

I only deposit with no promo codes cause there restrictions and rules are crazy
you think they give you $50 with no restrictions attached if you only ever do striaght deposit's with them in the past.

hope this helps.
alpha1000

[Jackpot Capital]

Hi there,

I wish to sincerely apologize for this e-mail sent out today.

This was a test e-mail mistakingly sent out to all customers.

Please accept our apologies for this technical error.

Please note the details for this new Happy Monday Raffle: http://www.slotastic.com/en/Promotio...pyweekend.aspx

We have taken the necessary precautions to avoid such occurrences.

Thank you for your understanding.

Best regards,
Yasmeen

[bb28]

You got a free 50 because of the email confusion but you've never deposited???

and one of the reason of I played this weekend was cause of the so called raffle....
this is what they said...

Please wait for a site operator to respond.

You are not currently in a chat session.

You are now chatting with 'Monelle'

Monelle: Hello and welcome to our live chat service. How may I help you today?

sl-alpha: Hello Monelle I got a email saying i am a weekend raffle winner could u please tell me about this?

Monelle: please hold

sl-alpha: Holding :-)

Monelle: We do apologize as this was actually a technical error, unfortunately there is no bonuses raffle winner.

sl-alpha: Not Nice :-(

Monelle: we do apologize

sl-alpha: So there was no raffle you are saying?

Monelle: unfortunately not

sl-alpha: is it moved to another day?

Monelle: no, the email was in error, please ignore the email

Monelle: you will be credited with a small bonus for the inconvenience

sl-alpha: Slotastic said that every play over the weekend was entered into a drawing that would be done on Monday 11/07/11 at 11:00 am eastern time. What happened to that? that was before the email I got.

sl-alpha: Monelle you still there?

Monelle: as advised the email was sent in error however I have credited your account with a small bonus for the inconvenience

sl-alpha: thank you for that small bonus ,thats still did not answer my question.

Monelle: no there was no raffle

sl-alpha: I will be posting this issue on casinomiester.com to see if this has happened to other Slotastic players thank you for your time Monelle have a great day.:-)

The small bonus was a $50 free chip with a $3000.00 playthrough amount.

I only deposit with no promo codes cause there restrictions and rules are crazy
you think they give you $50 with no restrictions attached if you only ever do striaght deposit's with them in the past.

hope this helps.
alpha1000

[alpha1000]

You got a free 50 because of the email confusion but you've never deposited???

I did Deposit over the weekend
And I knew that everyplay went towards the (False) raffle they were promoting . !!

that was one of the reasons I deposit and played in slotastic instead of my usual favorite 3 Dice

[vinylweatherman]

Hi there,

I wish to sincerely apologize for this e-mail sent out today.

This was a test e-mail mistakingly sent out to all customers.

Please accept our apologies for this technical error.

Please note the details for this new Happy Monday Raffle: http://www.slotastic.com/en/Promotio...pyweekend.aspx

We have taken the necessary precautions to avoid such occurrences.

Thank you for your understanding.

Best regards,
Yasmeen

This doesn't say much, no start date etc.

Chat told the player there were no winners and no raffle - yet you say there WAS a raffle, just that everybody got the email, not just the winners.

The general promotion terms apply to any prizes, so the "outrageous" WR would apply to a raffle prize just as much as it applies to the $50 free chip offered for the inconvenience.

Now thee general terms raise another question,


Have you now sold Slotastic too

General terms and conditions
1. Slotastic (further referred to as 'the Casino') is operated and owned by Orange Consultants Ltd., registered by the government of the British Virgin Islands.

[classymom]

I too deposited this weekend and am very pissed about the email error makes me now leary about any promotion offers.

[Realitybitez]

and the email was sent out to everyone offering free bonuses which werent going to come through, then they should of sent a bulk email out right after 'explaining the email was in error and a mistake on their part' It would of saved them alot of hassle and from getting no doubt numerous complaints from their clients. In my opinion anyway.

[Realitybitez]

Please ignore my previous post

This doesn't say much, no start date etc.

Chat told the player there were no winners and no raffle - yet you say there WAS a raffle, just that everybody got the email, not just the winners.

The general promotion terms apply to any prizes, so the "outrageous" WR would apply to a raffle prize just as much as it applies to the $50 free chip offered for the inconvenience.

Now thee general terms raise another question,


Have you now sold Slotastic too

[chuchu59]

I received it as well, I guess it's one of those email glitches that happen occasionally. I hope you really are a winner chuchu!

They apologised and told me the email was sent out in error. However since I was deemed to be a loyal player they placed $40 in my account.

Slotastic should check which players had played during the weekend and award all of them free chips as a goodwill gesture and atone for their mistake. This will then largely erase the memories of the mistake and players will continue to deposit. Frankly, with a 60x playthrough how many will make it to the max cashout?