Nor can I lol - just a standard avatar I found way back in the day when I signed up to
CM. I liked it because of the subtle animation as much as anything
LOL. Love the differing philosophies. 32Red (and several others to be fair) think if they pay you quickly you'll be back over and over again and happy to recommend them, while a lot of other casinos think that by delaying the payment you'll either be so grateful to finally get it, you'll never want to leave or you'll play it back, lose it, and be eternally grateful that you didn't have to wait for that damn Cashier window to pop up again!
I had a long chat with a VIP manager from a newish Playtech on the phone yesterday (I'd only tested them once LOL). She wanted to check all was OK and to offer me a bonus for going back. I explained that I'd be happy to play again as long as they'd flush or reduce the Reverse period (currently 48hrs). We reached an obvious impasse as she explained why having a reverse time was so beneficial for me (they simply wouldn't do it). Yeah right. Anyway, no skin off my nose: I'll just continue to play my Playtech games at Bet365 or Tote.
I can understand the need for a delayed payment before you have been ID'ed. But that still doesn't excuse not flushing or overriding the reverse time though. But fraud exists and needs to be protected against, fair enough. Once.
Anyway, I played bet365 Sunday, won a bit and it was in my bank account overnight Monday. Tote would be the same. Why would I want to play Playtech games anywhere else unless I was a bonus player?
PS. As an aside, I used to play at VC's Spin Room, won quite a lot and never had a problem. They paid quick every time. But I never played with bonuses.
Bookmarks