
Originally Posted by
chiboy
Hi everyone!
I would like to know what forum members would like to see when playing at a new casino website?
What attracts you? and what makes you stay? i.e. good bonus system, customer support service? Do you look at the payout ratio first before playing?
I am quite curious as there a lot of casinos nowadays!
Regards,
Chi
I used to always check out the casino's website first. It must look professional.
All T&Cs must be organized logically, and easy to access without having to click through 3 or 4 pages. There must be a Contact Us page, with working phone #'s and email addresses, or even a Chat with customer service button. There must be an About Us page with info as to Licensing, location, and other casinos (if any) within the group. There should be a Banking page with list and links to accepted deposit and withdrawal methods -- and some statement as to expected cash out turn around times for each method.
Then... if all appears up and up... and CS responds quickly and knowledgeably to my email inquiry... then, you might get my money. LOL
Alice: But I don't want to go among mad people.
The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.
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