Casino aoutmatically setting slot bet at max bet

[angelcake]

I was just wandering if anyone could help me on a matter with a main street online casino.I had been happily playing numerous games over the weekend going from blackjack,to roulette and slots and was up to several hundred.I then went in on a slot game and hit spin(not max bet]and it had automatically by the casino set my bet at 750pound.I was gutted ,got on to them sraight away and said they would look into it but 5 days still no outcome.Does anyone think i would get this money back they are a decent place normally or what could possibly happen .Thanks in advance

[Repro]

I was just wandering if anyone could help me on a matter with a main street online casino.I had been happily playing numerous games over the weekend going from blackjack,to roulette and slots and was up to several hundred.I then went in on a slot game and hit spin(not max bet]and it had automatically by the casino set my bet at 750pound.I was gutted ,got on to them sraight away and said they would look into it but 5 days still no outcome.Does anyone think i would get this money back they are a decent place normally or what could possibly happen .Thanks in advance

I agree it's a bad thing that a casino automatically put it on "maxbet", but you won't get your money back. They'd say you had to check better before you made the spin.

I think the standard setting should be: Minimum coin size, minimum coins, max lines.

[pianoman]

Does anyone think i would get this money back

Shame about that...
Who hasn't been a victim of that little gremlin?
If you'd won they'd probably have rejected it as "questionable" wagering strategy - when you lose it's your fault for not checking the setup first.
Happens too me all too often.
Get a bit sleepy, lean on the spacebar... ooops!
Tell support? Nah ... they don't wanna know!

Even on a game played for many hours...
Playing 30 lines x 1 or 2 cents a few months back, made a $22.50 "spacebar" bet.

No way they'd have credited a decent win on that size wager !!!
Online chat for half an hour - Useless!
They acknowledged it as obvious slip up my end.
Said they'd put $10 in my bonus account.
PM'd the rep here at CM and he said he thought they'd been polite 'n generous?
Told em to all go get stuffed and I won't be goin back there!

Lesson to be learned?
Check the game window, Don't imagine it won't happen again, Don't play when you're sleepy?

All the best..

[angelcake]

I could understand if i would of pressed max bet but I didnt it was just set at that when entering the game.They said they would send of to the people who do the progamme to check whats what.Who in the right mind would do 750 a spin.I have never had a problem with them before but if i dont get anything back even a good will gesture i wont be returning.Is it worth contacting the rep.keep trying to get an answer or just give up.

[Rick Deckard]

I could understand if i would of pressed max bet but I didnt it was just set at that when entering the game.They said they would send of to the people who do the progamme to check whats what.Who in the right mind would do 750 a spin.I have never had a problem with them before but if i dont get anything back even a good will gesture i wont be returning.Is it worth contacting the rep.keep trying to get an answer or just give up.

This happened to me a few weeks ago while playing a just launched new roulette game. I like you was very sure I hadn't doubled/increased etc the bet size. Nothing like this had happened before on their other roulette games.

My bets were around £2.50 in total per spin. OUT OF THE BLUE I noticed in the space of three spins my balance had dropped from £135 to £50 looked at the total bet amount which was now set at £28 per spin. Stopped immediately, contacted live help.

Explained and asked them to check the game data for errors. They replied with returning the balance back to what it was originally. Phew.

I lost that game eventually and decided not play it again.

So it is possible and does happen and they should have dealt with this instantly.


EDIT: Just like to add in case of confusion that this didn't happen to me at a mainstreet casino. I was playing at skyvegas on flash play professional roulette.

[DepositSpinLose]

can someone please list all the casinos from this group. there has been a few posts about this group lately and i dont know what casinos they are. thnx

[KasinoKing]

can someone please list all the casinos from this group. there has been a few posts about this group lately and i dont know what casinos they are. thnx

Las Vegas USA
Slots Plus
Sun Palace
Vegas Casino Online

KK

[hannie]

on some playtech casino does this to, i know betfair does this, i played there and my bet was on €1200 and my balance was €230 i was stressed out becaouse i tough it was allready gone but when i lowered the amount went back, scary things

[Nifty29]

IMO that behaviour is bordering on predatory.

However, you should always check your bet before you play. It only takes a second.

[all4greed]

Quick search: 750 British pounds sterling = 1199.9250 US dollars

Is that right? How can a spin amount be that high?