LinkBack URL
About LinkBacks
I wanted to warn people about this casino. Their actions in this case have been truly reprehensible. I was not sure where this post should go. If it is supposed to go in the "casino complaints" section, could a moderator please move it? The reason I did not put it there is because I am not the player in question. I don't have any direct connection to the case, but hearing about this has really angered me.
Here are the basic facts:
1. player "Cory1111" (gonna call him Cory) deposited about 10 times to EasyStreetSports.com. He got a 100% bonus each time. He sent the money by WU or MG. His first deposit did not reach the sportsbook, but they decided to ignore that and allow him to continue depositing.
2. eventually the player hit 3 Royal Flushes. All of his play was on Jacks or Better. He had about $60K in his account at one point, because he was playing as high as $25 a spin at times. He kept playing and lost about $12K back, and at this point the casino froze his account and opened an investigation. He had not been bonus hunting, because he played over 400X the deposits + bonuses!
3. The casino told the player that he cheated and that he used a bot to play, which is against their terms of service. He said he did not cheat nor use a bot. They told him he must come to Costa Rica and pass a lie detector test in order to receive a payout!
4. At this point the player went to several forums with his issue. He complained to SBR (sportsbookreview) and also theRX. SBR took up the complaint and EZStreet agreed to work with them. TheRX told Cory that he was a known scammer and that they would not help him. SBR wound up ruling in favor of the player. At this point, EZ Street told SBR not to contact them anymore. They then announced that Wilheim, head moderator of theRX, would be the mediator. Of course, Cory was not so hot on the idea of Wilheim being the "mediator". By this point, he realized that EasyStreetSports was a major advertisor over at theRX and that the theRX had something of a reputation as a fake watch dog site. Easy Street Sports and Wilheim both ignored Cory's protestations and went ahead pretending that Wilheim was mediating the dispute!
5. Wilheim began leaking information on the case in his forum. He attacked Cory's reputation relentlessly. Mostly he repeated the charges that Easy Street had already made public:
a. the player had played 8 hours straight at a rate of 17 hands per minute
b. the player had played perfect strategy
c. it is statistically impossibly to hit RFs at the rate the player did
d. Cory was banned from 21 different books for 34 seperate cases of fraud
e. Cory was asked on the phone how he hit his 3rd RF, only two hours after the fact, and he could not correctly remember
f. That Cory did not so much as pause after hitting his RFs
g. Cory hit his 3 RFs in 8,800 hands
When EasyStreetSports started to release a tiny bit of their "evidence", it turned out that most of these were blatant lies. Those allegations not disproven by EZ Street's own release of data are still unsubstantiated. They have offered no proof whatsoever. They released some logs which showed when each hand was played, but the logs did not contain hand histories.
a. the player never played a session longer than 2 hours and change
b. EasyStreetSports admitted that they did not look at the hand histories, so in fact they had no way of knowing whether he had played perfect strategy.
c. This was not true. See related point g
d. They never offered any proof of this, so most likely it is just another one of their lies. As you will see, releasing fake or misleading statistics was part of their propaganda campaign
e. This phone conversation took place 10 days after the hand, not 2 hours. The player does not even understand the question and sarcastically answers "I was dealt it" when they asked how he got a RF
f. Cory played one or two hands after each RF before taking breaks of about 20 minutes. In each case, he played until he lost a hand. Upon losing a hand (which was always 1 or 2 hands after) he took a break.
g. Cory played about 22,000 hands of JoB at Easy Street's casino. When they said he hit 3 RFs in 8,800 hands, they were only counting the hands from sessions where he hit a RF! The claim that it is not possible to hit 3 RFs in 8,800 is also false. It is about 1 in 700 (verified by Michael Shackleford, a.k.a. the Wizard Of Odds). The chance of hitting 3 RFs in 22,000 hands is about 1 in 60
6. Wilheim went ahead with his "investigation" (actually whitewash is the correct term, not "investigation"). He claimed that they had an impartial 3rd party expert who was going to look at all of the game logs and provide his findings. Bizarrely, he claimed that this mystery expert, who insisted on remaining anonymous, was not being payed. I guess this was supposed to make him sound less biased, but the idea that some guy would travel to CR to look into this for free is kind of hard to believe.
7. The sham expert released his report, and it was a complete farce. Here all of the points of the mystery "expert's" report:
a. a human did not play the hands examined. It is not possible for a human to play 17.6 hands per minute, using perfect strategy
b. the "auto-play" feature was not available to the player
c. the player had no apparent reaction to hitting his RFs
d. it is "statistically impossible" to hit 3 RFs in 8,800 hands
e. "Load tests on the system show an average screen draw time of approx 1.3 seconds, this leaves only 1.7 seconds for the "player" to recognize all of the cards on screen, compute optimal strategy, physically issue whatever action he wanted, and the system to receive that action and begin a new hand". This is not possible.
f. the player used a bot in order to play the hands fast enough to overwhelm the RNG, thus providing favorable odds to the player
This was the same tired case, which had already been disproven.
a. not one serious VP player would say it is not possible to play at that speed. Many said that it WAS possible.
b. does he mean "auto-hold"? Of course the auto-PLAY feature was not available. People report that the EZStreet casino DOES have auto-hold enabled.
c. The player did pause after hitting RFs. He took breaks of about 20 minutes in each case. This particular lie had been disproven by EZStreet's own release of the game logs
d. It is not statistically impossibly to hit 3 RFs in 8,800 hands. The chances are about 1 in 700. Worse, they player did not play 8,800 hands. He played about 22,000 hands. Why would they ignore hands from the sessions where he did not hit a RF???
e. Point A states that Cory played at a rate of 17.6 hands per minute, or 3.41 seconds per hand. So point E says that 3.4 - 1.3 = 1.7. Uh, what?
f. Play too fast and "overwhelm the RNG"? You can not make this stuff up. I am sure the software provider, DGS, would be interested to know how this is done. I am sure all of the online casinos which use DGS software would like to hear about this as well.
8. Wilheim, armed with his sham report and also pointing out that the player refused to fly to a 3rd world country to take a "lie detector test", declared that his final decision was that his sponsor, easystreetsports.com, should not pay anything. They should not even return the deposits! In a truly classless move, EZ Street Sports immediately announced that they would be holding a VP contest, with prizes which could reach $46K. I guess this was part of their payoff to theRX.
9. Not surprisingly, there was a huge uproar regarding this sham report and the biased nature of Wilheim's "investigation". As a result, Wilheim promised to get answers for any reasonable question directed to the mystery "expert". Of course, that was just another lie. The mystery "expert", who didn't seem to know anything about mathematics, Video Poker or computers, only addressed a few points and then Wilheim announced that the case was closed. The clarifications provided (through Wilheim) by the anonymous "expert":
a. He only reviewed the 8,762 hands from the winning sessions. He claims he did look at the actual hand histories, which would make him the first person to do that.
b. When he said it was "impossible" for someone to play perfect strategy at such a speed, he really meant "highly improbable". He goes on to clarify that there is no such thing as "perfect strategy", because it is just a matter of opinion what the perfect strategy is. He says that what he looked for was a discernable deviation in strategy.
c. He knew that the 3 RFs worked out to a 1 in 700 chance (no word on why he ignored the 12,000 odd hands from losing sessions), and he should have said "highly improbable" instead of "statiscally impossible"
d. He still "believes" that the player used a bot. If it was a human, his "hat is off to him or her".
Not surprisingly, these "clarifications" did not calm anybody down. The rebuttals:
a. OK, fair enough, although many people still don't believe he reviewed the hand histories for the simple reason that EZ Street refuses to release them, even to an independent 3rd party expert (a real expert, not a make-believe one)
b. What??? There is a perfect strategy for JoB. It is not a matter of opinion. So not only does this guy not know the proper strategy, but he doesn't even know that it exists??? So there is still zero proof to the claim that the player played "perfect strategy"
c. Yeah, right. No gaming "expert" would ever refer to a 1 in 700 shot as "statistically impossible". Clearly he did not know the math and listened to EZ Street's nonsense. Furthermore, the player actually played 22,000 hands! Again, his chance of hitting 3 RFs was about 1 in 60. He got lucky, but nothing crazy.
d. So it was just an opinion that the player used a bot???
So in summary, the expert came out and confirmed that they could not show he used perfect strategy, could not show he cheated (he did not mention the crazy RNG claim, despite the large number of questions about this) and could not show he used a bot!
10. As it stands now, Michael Shackleford (Wizard Of Odds) has taken up the case. He is trying to get EZ Street to agree to a meeting in Vegas where Cory will be allowed to demonstrate his speed of play in Video Poker. Cory has even agreed to take the polygraph test! EZ Street has rejected this offer, stating that Cory must first apologize to Wilheim first, and that he must drop SBR as an advocate! If he does not do these things, easystreetsports.com has no interest in talking to him!
I am sorry for the overly long post. I can provide links to other forums, where summaries can be found and even videos are posted. I am not sure what is allowed at this forum though. Can I post links to other forums here? SBR is a bit biased themselves when it comes to dealing with their own sponsors (EZ Street does not advertise there) but the moderator they have working on this case (Justin7) is excellent. He used to work for PinnacleSports and has authored a respected book on sports gambling. He is the one who made the videos. If I am allowed to, I will post the links.
Reply With Quote
Originally Posted by Casinomeister
PM me for help.
Bookmarks