Golden Cherry casino - Rival/Regalbar Ltd

[Emmeline]

Affactive Affiliate Program announced the launch of Golden Cherry Casino 02/23/2011.
(Aff program includes Titan, WinPalace, Slots Jungle, Mayflower)

I signed up a couple of weeks ago and since then I have received two promo e-mails, still there are no promos available, says "new promotions are coming soon"
The website also states 300% welcome bonus.

CS rep didn't have a clue, said "you know mistakes happen sometimes"
I figured maybe they're part of Rival centralized support and this is one of their "arbitrary" bonus lockouts, but according to CR it's in-house.
Been waiting for a response from the manager the last couple of days.

(Btw Win Palace is part of Affactive Aff Program but is now owned by Lodolia Investments Ltd, licensed in Netherlands Antilles)

[Nifty29]

Affactive Affiliate Program announced the launch of Golden Cherry Casino 02/23/2011.
(Aff program includes Titan, WinPalace, Slots Jungle, Mayflower)

I signed up a couple of weeks ago and since then I have received two promo e-mails, still there are no promos available, says "new promotions are coming soon"
The website also states 300% welcome bonus.

CS rep didn't have a clue, said "you know mistakes happen sometimes"
I figured maybe they're part of Rival centralized support and this is one of their "arbitrary" bonus lockouts, but according to CR it's in-house.
Been waiting for a response from the manager the last couple of days.

(Btw Win Palace is part of Affactive Aff Program but is now owned by Lodolia Investments Ltd, licensed in Netherlands Antilles)

I would avoid any casino connected to mayflower.

[asghan]

They use Rival bonus ban system, so if you are bonus banned in some other Rivals you have answer. I'm in the same situation.

[Emmeline]

@nifty, thanks, I know what you mean, but I never had any problems with the other RegalBar casinos, so when I see a Rival 300% cashable bonus, I take my chances

@asghan, thanks, I guess that means even if they're not part of centralised support, they still share other information. Then I can kiss the 300% cashable bonuses goodbye since I know what bonuses are worth playing at Rivals

[chuchu59]

Affactive Affiliate Program announced the launch of Golden Cherry Casino 02/23/2011.
(Aff program includes Titan, WinPalace, Slots Jungle, Mayflower)

I signed up a couple of weeks ago and since then I have received two promo e-mails, still there are no promos available, says "new promotions are coming soon"
The website also states 300% welcome bonus.

CS rep didn't have a clue, said "you know mistakes happen sometimes"
I figured maybe they're part of Rival centralized support and this is one of their "arbitrary" bonus lockouts, but according to CR it's in-house.
Been waiting for a response from the manager the last couple of days.

(Btw Win Palace is part of Affactive Aff Program but is now owned by Lodolia Investments Ltd, licensed in Netherlands Antilles)

same here. promo emails received but nothing in the cashier.

[Nifty29]

....and just little tidbit for those who think this mob are 'on the level'.....

info: Please wait for a site operator to respond.
info: You are now chatting with 'Natasha'
Natasha: Hello
you: Hello Natasha. I have just created an account "suckerbutnotthelast"
you: I want to use the promotion CHERRYSLOTS but it is not listed, only a 150% bonus and a 100% bonus
Natasha: I'm afraid that I can not offer you Cherryslots promo.
you: Why is that? It is offered on the website.
Natasha: I can claim for promotions you see into your cashier.
Natasha: Sorry, it’s a decision that comes from our security department.
you: So nobody can claim it, or only I cannot claim it?
Natasha: I have no such an information.
Natasha: That's all I see from my system
you: Well why is it offered on your website for EVERYONE to claim as a new player? It does not say it only applies to SOME players.
Natasha: That's all I know, out security department decided on this.
Natasha: our*
you: OK. Please close my account immediately, I will have no further use for it.
you: I will not spend my money where I am being misled.
Natasha: I'm sorry you feel this way.
you: It isn't your fault Natasha
you: but MY security department has made the decision.
Natasha: Thanks for visiting us.
you: Thankyou
you: Goodbye
Natasha: bye

Not only are support clueless, but the casino doesn't even honor the promotions stated on it's website.

Just when I thought Rival might be starting to turn the corner

Also, I checked out Go Fish to see what the SUBs were like and they were:

$377 free 60 mins
Max amount to transfer = $377 Min deposit to transfer = $25
Wagering = 30 x amount transferred i.e. 377 x 30 ($11310)
MAX CASHOUT 1 x BONUS ($377) - Are they SERIOUS?? Talk about taking the p*ss!!

100% to $500
Wagering 20xDB
MAX CASHOUT 3xBONUS

177% to $??
Wagering 9.8xDB (not too bad)
MAX CASHOUT 3xBONUS yet again. If you deposit $100 you can only withdraw $531 which is a profit only a little over 4 times your deposit...it is daylight robbery. It is irrelevant how low the WR is as the casino is going to get to keep a lot of excess winnings. Imagine getting a couple of big hits on Scary Rich and not even being able to keep all of it.

@KK - I actually got these from your site. I'm surprised you have listed them as good SUBs, or at all really. Promotions like these are criminal and exist solely to disadvantage the player. I know they aren't going to be heavily EV+, but these are a joke IMO.

Max cashout deposit bonuses are a plague upon the industry these days and we as players need to vote with our feet until these operators get the message. Don't devalue your deposit by taking one of them! You will be the loser if you keep taking them.

[Emmeline]

Wish I could insert the chat here, don't know what happened to it, could have been my mistake.
Anyway when I asked about why there were no promos, the response was ; Which promotion do you want ? Kinda strange reply from a Rival CS, either it's there or it's not, right?

I noticed the Go Fish 177%, 9,8 rollover, but then the max cash-out no surprise, no thanks.

@Nifty, If they offer me a first deposit 300% cashable, no max cash-out, I would claim it, as I have done before. It's a far better deal than most, maybe all of the bonuses out there.
But for the rest of them (Rival promos)

What am I missing? Who's KK, the rep?

[chuchu59]

KK is kasinoking and he recommends a number of casinos in his own website.

[vinylweatherman]

Wish I could insert the chat here, don't know what happened to it, could have been my mistake.
Anyway when I asked about why there were no promos, the response was ; Which promotion do you want ? Kinda strange reply from a Rival CS, either it's there or it's not, right?

I noticed the Go Fish 177%, 9,8 rollover, but then the max cash-out no surprise, no thanks.

@Nifty, If they offer me a first deposit 300% cashable, no max cash-out, I would claim it, as I have done before. It's a far better deal than most, maybe all of the bonuses out there.
But for the rest of them (Rival promos)

What am I missing? Who's KK, the rep?

You are another victim of the classic "bait & switch" scam, and the fact that they have done this should be a big clue as to their business ethics, and how you are likely to be treated later on.

They did you a favour by trying this on BEFORE you made a deposit, so you have only wasted some of your leisure time, rather than your money.

They HAVE to "bait" with that 300% bonus, in order to get "everybody" interested in downloading and registering, which has to happen before they can play the "switch".

A reputable casino would make it clear up front in the terms and conditions as to which players would be eligible for an offer, and there would often be terms that offer a lesser bonus to players from some countries, even some deposit methods. At least here you know what you will get BEFORE you register.

Many players DO fall for the switch, which is why they do it.

They get away with it because they have carefully chosen some "backwater jurisdiction" for their license, one that has few laws to interfere with dodgy sales practices.

[Emmeline]

Ok thanks, I get what you're saying and it needs to be said, over and over...
For the record, I have probably wasted my time, but they will not fool me into depositing with ridiculous t&c's.

The 300% is not a great deal btw, just found out it's a non cashable bonus.
I have only deposited twice the last year at Rival's and those were cashable bonuses +200%, anything less is just not worth it, might be for the high-rollers I don't know?


Do you find any of the Rivals (sloto cash?) to be different regarding bonus t&c:s?