Jackpot Party – my experience so far

[LondonDJ]

Hello all,

Spent much of this weekend trying out Jackpot Party – a mixed but good experience so far. I deposited £75 and it went up to £300 pretty fast and then right down to £20 before I got it back up again. Eventually made the wagering requirement (20x I think) and withdrew £225, leaving myself with £75 to play with.

Or to lose as it happens.

So, some thoughts; firstly, the good. The games are GREAT. Really fun, quite different, some inventive features, good music and what seems to be a range of variance. They really reminded me of Vegas and I’ve played some of them there before. I especially liked Platea and Riches of the Amazon. Really enjoyed the bonus rounds on both.

Secondly, the Jackpot Party progressive feature. This is basically a randomly triggered site-wide feature where you can win one of a bunch of tiered jackpots, from like £30 up to about 10k. No, I didn’t get a go on it but I have had several on the one in Vegas and it is about as exciting as it gets. I’d be really interested to hear from anyone who has gotten it online – was it triggered by a special symbol? How much did you win? If this is you then please do let us know. It would be good to hear. Just having the feature on there is pretty exciting I think. It’s also presented quite slickly in that you can hover your mouse over the different tiers and see when they were last won and how many people have won each tier etc. Best of all though, was the info from Michael, the customer service rep:


[11:30:23 PM] ME: Do you have any idea if the amount you wager on a single spin increases your chances of getting a shot at it?
[11:31:02 PM] Michael: The amount of your wager does not effect your chances of triggering the Progressive.
[11:31:23 PM] ME: So you could actually win 10k off a 50p bet??!
[11:31:33 PM] Michael: That's correct.
[11:31:47 PM] Michael: Any stake any time.


I wonder if this means you could play 1 line and still trigger it? Thoughts welcome.

The final piece of good news is the CS. Fast, efficient and easy to communicate with. I received an email saying my cashout was processed this morning too so I’ll post an update when it hits my bank. If these guys pay fast too then they’ll be seeing more of my moolah.

Now the not so good news: Firstly, no flushing withdrawals. That’s not great in itself but to their credit this is explained clearly and honestly right in the FAQs:

Can I flush my withdrawal?
Published 11/19/2010 02:21 PM | Updated 01/10/2011 10:32 AM
No. Flushing a withdrawal simply removes the request from pending state without cancelling it; however will not speed up the withdrawal process. Withdrawals must be cancelled if you wish to make another deposit. Alternatively, you will need to wait till the withdrawal has been processed
The irritant here for me is this part: Withdrawals must be cancelled if you wish to make another deposit. Alternatively, you will need to wait till the withdrawal has been processed.

That’s annoying for obvious reasons. On the other hand if they always process quickly then I guess it’s not so bad.

No so good news part 2 – slooooooooooooooooooooooooow spins. This seemed worse during my second session which was late on sat night – perhaps that had something to do with it as I’d imagine that lots of UK players are on at that time. I found repeatedly that when I hit spin there was a delay while my balance was recalculated and adjusted. I counted a few of these and they ranged from 10 to 30 seconds. This isn’t a major gripe for me as anything which helps me to slow down when I’m playing is a good thing overall. I can imagine it would irritate some players a lot though. While this does happen with some of the other no download casinos I’ve played on it was noticeably worse here. Hardly ever happens at Boyle and only occasionally at Victor Chandler. If there’s a rep on here perhaps they could shed some light on how/why this happens and when/if it will be fixed?

Part 3 – slow loading times. Not ages, but takes a while. A very minor gripe, this.

I think that’s all for now and look forward to hearing of anyone else’s experiences.

All the best folks.


UPDATE: Just had another look on their site and clicked on the progressive video preview. Next to it, it says: THE MORE YOU BET, THE BETTER YOUR CHANCES OF TRIGGERING RANDOM JACKPOTS ON YOUR FAVORITE GAMES. This seems to contradict what I was told by CS. Is there a rep who can clear this up for me?

[rainmaker]

I wonder if this means you could play 1 line and still trigger it? Thoughts welcome.

Hello I liked your review/experience. Very good post. But some members will probably f**k up this thread as well.


Anyway, I don`t know what kind of a casino provider they use. But I would think you only need to bet one line if the jackpot feature is triggered by scatters.

[lillyof64]

nevermind, lol found my answer

[VickiLee]

Yes, you are correct about the statement ‘The more you bet, the better your chances are of triggering random jackpots on your favourite games’ but the CS rep was correct when he said it can happen on any game, any stake, any time.
Thanks for your insights; the balance adjustment is normally around 10 secs so we have highlighted your experience to our technical team so they can investigate.
I am really glad you enjoyed our games and we are glad to get both positive and negative feedback to continue improving the experience for our players.

[Marie2473]

Do you think you will ever allow people NOT from UK to play?

[LondonDJ]

Thanks VickiLee, really good to see you on here and responding so fast. Rainmaker - glad you enjoyed the review.

[leonardo99]

Do you think you will ever allow people NOT from UK to play?

I will love to play these fantastic games..

[VickiLee]

Hi Marie! We are always reviewing the market but have no current plans to accept players outside the UK

[doomed4ever]

Hi Marie! We are always reviewing the market but have no current plans to accept players outside the UK

Hi Vicki I signed up for your casino today but then got the message"your information could not be verified ..." which made me wonder if some kind of address or credit check was used to try verify addresses ? Hope not as I have a number of addy both UK and abroad. Seemed a little strange to reject my application to deposit at your casino based on the above. I was trying to join from a UK IP using my UK addy (which is also the address attatched to my neteller account)

The casino seems to have some interesting games , shame though I could not deposit from the UK today to try them

[Simmo!]

I’d be really interested to hear from anyone who has gotten it online – was it triggered by a special symbol? How much did you win? If this is you then please do let us know.

I had it once. Got to the 2nd tier (ie: found 1 star). It was randomly trigerred.

Agree with pretty much all your comments by the way

Fwiw, the table games are RTG games and the backend system is too I think hence why there is no auto-flushing. But cashouts are around lunchtime GMT the following day do the wait is only 12-36hrs depending on what time you cashed out.

Agree that overall it's made a good first impression on me too although I would like to see flushing implemented before I invest decent amounts.

The reverse before you deposit thing I suspect would be to reduce processing costs which can eat up typically 5-10% for a combined deposit/withdrawal.

Cheers

Simmo!