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Thread: Online casinos are collecting personal infos without permission?

  1. #1
    drazenn99 is offline Newbie member Achievements:
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    Online casinos are collecting personal infos without permission?

    Related to my other problem,when I was opening several casino accounts from my house,and my PC to a friend in jis name,his adress,and his home adress because he is speaking english even weaker then me but loved to play a slots even in a real casinos.And that wasn't just a guy who was trying to collect something first(like I do,but is that forbidden?I think not,becuse they are continuing to send me a bonus offers))to verify so he wouldn't come in the situation winnings are void if he eventually win(As far as I know,he deposited almost a 1000%,and withdrawed a single cent back).He even never wanted to use any od the bonus offers after depositing in several casinos on several networks.
    So,after I opened an account at VegasSky casino,and there was no problem,neither with an email adress,neither with adress,neither with a PC or an IP.
    I used a no deposit offer I got from some site(can't remember which one exactly),38€ and 1500€ playthrough.
    Surprisingly,I finished it successfully,and finished with about 500-600€ over the "net".
    Asked a withdrawal,told me I have to deposit,tried to deposit with VISA,wasn't alowed,spoke with several operators to guide me what to do,and blablabla,to finish the story,I deposited through Moneybookers,and after a congratulations for depositing from "casino manager Isobella something) few days asked for a withdrawal.
    OK,even that was confirmed through email,but several days after that,I got an email saying my several acounts are linked with some other accounts on Rival network.
    After asking which accounts and blalala and confirming I am really me,I got an answer my account is linked with person with first name Rene,and maybe I played at his place or he played at mine,but that wasn't possible since we have dinamical adresses here,but I still thought there would be no problem with that since it could be seen from the plane that we are two different persons.That person,Rene,deposited through his own Moneybookers account to several casinos in his own name,and I deposited and asked a withdrawal on my own Moneybookers adress,and we all know you can't have two Moneybookers adress on the same name.But ok,they did mention one account per PC,so I can forget about it.
    OK,I decided to withdraw my deposit(few minutes ago)and started to thinking how is that possible they connected me and that guy since we live on different adresses,have different email adresses and what is the more important,we have different names,and we definitely don't have nothing in common beside he called me and asked me to open account for him because of his not knowing language.
    So,how could they possibly connect opening his account from my place(he even wasn't at my place back then at the time I was doing that for him).
    Only conclusion I came to is they are taking our hardware fingerprint without our permission,and neither mentioned anywhere in terms of usage.
    So,they are taking probably our unique MAC adresses,CPU serial numbers and HDD numbers.
    Do they have a permission to take our personal infos without asking zs first(no matter size of the paints or a color of the wall in the kitchen)
    Now,one retorical question.
    What would happened if somebody buy a laptop on e-bay from some very casino active member here in Casinomeister?
    Man buy laptop,register a new account in some casino,lose few thousand $ in several casinos of the same group,and suddenly gut lucky in one of them,use some offer and beside that hit a jackpot.
    What would happen in that case?
    Probably,he would got an email saying"We are sorry,but all your winnings are voiud since your account is linked with xxxyyyy,and our terms of use are saying one per householp,computer or IP."
    Man would probably gone mad because he prolly wouldn't even know what is happening and why,and if live even near the place where casino is registered,would take a shot gun and make a hostage situation demanding his earned money"
    It was just retorical,but I really think,they can consider them self happy,their casinos are registered in God knows what countries and where managements and operators are answering "phones".
    If I would be in position they took my 80k $,like they did to some guy here,I believe,I would invest a thousand more for a plane ticket,and next time they would make a really really good thinking before try to make somebody a fool,or to take his money without a really good reason.

  2. #2
    ksech's Avatar
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    It appears they are using your static ID from your IP address. When you opened your account and your friends account from the same computer both accounts would show the same IP addy, even though you now play at different IP addresses.

    This is from VegasSky's T&Cs...

    It is the responsibility of the player to keep confidential their account number and password. It is understood that having any third party involved in a player's online casino account is a violation of this agreement. The player assumes full responsibility and agrees not to hold BC liable for any losses or damages resulting from the player's failure to keep his account number and password confidential.

    Buying a laptop on ebay... unless the seller used the laptop from YOUR home on YOUR internet connection, then no, there shouldn't be a problem.
    Perhaps, next time your friend wants you to set up an account for him/her, you go to THEIR home on THEIR computer/laptop to set it up for them. Also, you may want to contact their support and explain the situation (not sure if this will float with them, but honesty may prevail...)
    support@vegassky.com

    Hope this helps, and good luck!

  3. The Following 2 Users Say Thank You to ksech For This Useful Post:

    KasinoKing (16th January 2011), rockycatt (16th January 2011)

  4. #3
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    Yes,honesty is the best policy.

    Except of course when the question is "who farted?"

    Rule of thumb is never let anyone else open or login to their own account on your PC without obtaining written permission from the casino.

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    Quote Originally Posted by ksech View Post
    Also, you may want to contact their support and explain the situation (not sure if this will float with them, but honesty may prevail...)
    support@vegassky.com
    I have a contact at Vegas Sky who might be able to sort out the OP's problem, if they get no-where themselves.
    This guy recently satisfactorily sorted out another player's issue for me
    (Took a few weeks (it was over Christmas + New Year) - but we got there in the end!)

    As for casinos "taking" your personal IP or other identifier from your computer - this is very common practise and I don't have a problem with it at all, as long as the casino is prepared to listen and fully investigate a player if they say they have been incorrectly linked with another player/account.

    KK
    Smile, it may never happen...
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    SIX new softwares to try ~ Reel Layouts and Jackpot Odds ~ New USA Friendly Casinos!

  6. The Following User Says Thank You to KasinoKing For This Useful Post:

    ksech (16th January 2011)

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