General Info
Chat start time Oct 31, 2010 10:02:45 PM EST
Chat end time Oct 31, 2010 10:11:38 PM EST
Duration (actual chatting time) 00:08:53
Operator Christopher
Chat Transcript
info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1 . The average wait is 30 seconds. An operator will be with you shortly.
info: You are now chatting with 'Christopher'.
Christopher: Welcome to Sloto'Cash Casino Live Chat. How may I help you?
Me: Hi, I was told that the withdrawal process is extremely fast here. Usually within a few hours
Me: is this wrong?
Christopher: May I have your Login name and email address please?
Me: I have made over xx deposits and this is my very first withdrawal since last year...I am extremely disappointed...
Christopher: Please wait 2-3 days for your withdrawal to process. At the moment we have many withdrawals been made so it is slowing it down
Christopher: I'm sorry about this
me: that is most interesting....
me: it seems that is the excuse the other Rivals use to delay payments and when your casino is recomended due to quick payouts..
me: that this casino also is slow in payments..
Christopher: I'm sorry that you are finding this taking too long. I gave them days as an estimate. You may get your withdrawal processed by tomorrow, I don't know. Just at the moment it is very busy and there is not much we can do about this i'm afraid.
me: that is fine. thank you for the information. Have a nice day.
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