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Thread: SEGA casino closing?

  1. #1
    Simmo!'s Avatar
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    Question SEGA casino closing?

    Just had an email saying: "we deeply regret that we are no longer accepting customers from your jurisdiction".

    Being the UK, I guess that's the end then? Anyone else had this? Thought I'd check because they did once wrongly send out an email before.

    Simmo!


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    Same for Finland. Go to segacasino.com and the same text comes up.

    I actually reopened my account when the rep come aboard and was waiting for some improvements as I liked the SEGA slotskins more than the original ones.

    Someone on another forum said that they had been "hit" pretty hard. Prolly not the only reason for closing but heavy losses at the beginning was most likely enough for the execs.

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    I've PMd the rep to see what's up.
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    Logged in, games are unavailable, Support can no longer convert loyalty points and when I asked if they were closing completey they said they could no longer discuss any information. Also, this support rep was a new name to me - normally I get one of the same two people. Doesn't look good.


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    I'm getting the same info from my end - "not accepting my jurisdiction".

    So much for the Baptism by Fire. It would have been nice to have received notification that they were on the way out.
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    No accepting my jurisdiction either.....This looks bad....

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    I wonder if they could let other Playtech casinos use the special games and pay for the license?
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    Have to say it doesn't really surprise me they didn't make it.
    The list of restricted countries was by far the largest I've ever seen.
    A casino needs players. Lots of them. The more the better.

    I'm sure there must have been a reason for it, but excluding 75% or even more of the worlds population from signing up is not a good start imo.
    Maybe they got the best games on the planet, but if nobody knows.. I was not even allowed to play them in fun mode.

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    This just in from the rep:

    We would like to inform everyone that right now we just have a lot of restrictions, we can't cater players from a lot of jurisdictions. All affected players will be informed by our Customer Service Team.

    We would like to thank our of SEGA players.
    So consider yourselves informed
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    Quote Originally Posted by Casinomeister View Post
    I'm getting the same info from my end - "not accepting my jurisdiction".

    So much for the Baptism by Fire. It would have been nice to have received notification that they were on the way out.
    I have to say that they were right to inform players first IMO. If they had done players after say affiliates or the press, it wouldn't have been the right way round.


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