Sega Casino - jury's out

[spearmaster]

If it made no sense at all they wouldn't do it.

How about "misguided sense"?

[4 of a kind]

Personally, I'm happy to see a real name involved and wish you luck. Maybe finally a casino can come aboard and demonstrate to the world what the term transparency means.

With that being said would you mind me asking if Video Poker, Blackjack, (card games) are being run by Random Draw software or predetermined RTP software? In addition other then slots what software are all other games using like craps etc.?

Thank You

The rep has been here several times monitoring this thread. I guess the hope for transparency is a scratch. -1

[maphesto]

The rep has been here several times monitoring this thread. I guess the hope for transparency is a scratch. -1

To be fair, I don't think all reps know the meaning of RTP-based or Random Draw software.

But you can have my guess instead!

I think it is RTP based. I am pretty sure that Playtech's roulette is a slot machine.

[SEGA Casino CS]

The rep has been here several times monitoring this thread. I guess the hope for transparency is a scratch. -1

Howdy!

We comply with the Alderney Gambling Control Commission's standards of game fairness. To ensure the fairness of our games for all players, we operate with the advanced systems for our software that uses the most sophisticated Random Number Generators.

[4 of a kind]

To be fair, I don't think all reps know the meaning of RTP-based or Random Draw software.

Do you think since they are new in this field we should give them a free lesson on the most basic functions of how a casino operates?

This person speaking at this forum is not casino support personnel, but rather a casino representative. I'm sure with a simple call to headquarters he could retrieve what should be common available information in order for players to be able to apply correct playing strategy's.

It's not like this information would give players the combination to the vault. But being able to apply the right strategy only extends playing time since the ultimate long term outcome is still going to be the inevitable.

I think their in fear of all the smart players that wouldn't even try these games.

[4 of a kind]

Howdy!

We comply with the Alderney Gambling Control Commission's standards of game fairness. To ensure the fairness of our games for all players, we operate with the advanced systems for our software that uses the most sophisticated Random Number Generators.

LOL Great attempt at derailment. What you just said above means nothing what so ever in relation to the RTP or Random Draw for card games. No one said anything about being fair. Of course your fair, and whatever version your using for card games is also fair. We just want to know which version is being used. This information is readily available for all land based casinos. They openly admit which version they use.

[winbig]

Howdy!

We comply with the Alderney Gambling Control Commission's standards of game fairness. To ensure the fairness of our games for all players, we operate with the advanced systems for our software that uses the most sophisticated Random Number Generators.

Just so it doesn't get pushed under the rug, could you please address the issue about the verification docs asking about income, etc?

[MrWolf]

Howdy! It looks like we have some commotion around here.

Let me just start with an apology to all those players who have had the “tiring” run ins with us this past weeks. We are conducting some advancement to improve our services and promotions. For the withdrawal part, I think it was made clear especially to one “Mr. Wolf”, that we have been doing some enhancements with our withdrawal process hence the setbacks. We have been coordinating with him through phone and email regarding the status of his withdrawal. We have also explained that the reason why we need to verify his account details is that we are complying with the AML (Anti Money Laundering) legislation. The withdrawn amount of £22,000 was all paid up and released thru his Moneybookers account. It is sad that a payment that lapsed one or two days would result to others tagging us as “Rogue In Training”.

If you check my original post you'll see it's a statement of facts as they happened, and I pointed out I got paid. The explanation about enhancements was made the week after I withdrew, and only after I sent an email enquiry following emails saying I'd be paid within 24 hours, and not all the money had been paid within that time frame.

My point about the ID stands - it's reckless to ask for a full passport with every single detail showing. I've sent my passport with the number blocked out to plenty of other casinos who are happy with that but not Sega apparently. Fortunately the copious amounts of documentation I provided were sufficient.

Also curious about changes to the wagering limits on VP?

[GrandMaster]

I already did with my extreme example.
Obviously varying the max wager to individual accounts gives the Casino an unfair advantage.
Reduce after the player has a long losing streak (well below expected return for that game) and then change back once the percentages are back in the houses favour.

The well-known gambler's fallacy. Reducing your betting limits only means that your expected loss will be less and the casino's expected win will be less.

[Rusty]

The well-known gambler's fallacy. Reducing your betting limits only means that your expected loss will be less and the casino's expected win will be less.

The well known casinomeister fallacy that software is not weighted.

Not to mention that all Blackjack, roulette, Video poker and slot machines are not proper simulations of the real games - playing as bingo/lottery type games instead with set RTP.
If you ignore all those realities you might have a case but it would be based on fantasy.
A bit like the fantasy that all Casinos are in it for the long run or the fantasy that as long as it is in the T&C's it is OK.

Like I say, if you would just as soon play at Casinos that change their betting limits without notice than ones that don't I think you will find you are in the minority of one.