ComeOn Casino is lightning fast!

[Tuke85]

Hi,

The casino advertise itself as a easy to use casino. I have been trying to make a withdraw and so far unsuccess. First i did send them copy of drivers license and utility bill witch they asked for. Then i asked the live chat customer service to check that i have sent everything they need. He said everything is ok and told me to make withdraw after i receive e-mail that they have aproved my documents. 20 hours later i received e-mail that documents have been aproved and made withdraw. 24 hours later i received e-mail "We had to return funds to your ComeOn account. Your withdrawal could not be processed at the moment, since there was something wrong." So i did contact customer support and now they want screenshot of my bank statement and when i asked why did they not ask this right away from me he could not answer. He said it reads on terms and conditions. Now i have to wait for along time to get my money. The casino advertise itself as easy to use casino but i can assure you it`s not and withdrawing money is hell. I hope that i receive my money someday and this casino is just not trying to cheat me.

[vinylweatherman]

Hi,

The casino advertise itself as a easy to use casino. I have been trying to make a withdraw and so far unsuccess. First i did send them copy of drivers license and utility bill witch they asked for. Then i asked the live chat customer service to check that i have sent everything they need. He said everything is ok and told me to make withdraw after i receive e-mail that they have aproved my documents. 20 hours later i received e-mail that documents have been aproved and made withdraw. 24 hours later i received e-mail "We had to return funds to your ComeOn account. Your withdrawal could not be processed at the moment, since there was something wrong." So i did contact customer support and now they want screenshot of my bank statement and when i asked why did they not ask this right away from me he could not answer. He said it reads on terms and conditions. Now i have to wait for along time to get my money. The casino advertise itself as easy to use casino but i can assure you it`s not and withdrawing money is hell. I hope that i receive my money someday and this casino is just not trying to cheat me.

Maybe your bank rejected it, and they want to double check your bank details from those shown on the statement. It is likely that such failures cost them money in fees, so they want to be certain all the details are right before trying again. They may also want to confirm that the account is YOURS, and that you have deposited YOUR money, rather than having used someone else's account. An image of the statement will also check this.

Although an unwelcome irritant, it should not be hard to comply with such a request.

[Tuke85]

I did receive my withdrawed money after waiting for some. Now i have a new problem with this casino. I did make deposit trough instant banking to comeon.com and it was processed by RBS WorldPay Bibit and i did receive instantly confirmation from RBS WorldPay Bibit that the moneys has been processed and added to my comeon.com account.

The moneys have been instantly deducted from my bank account and i have been waiting now for 3 days to get my money to my comeon.com account. Again they asked for screenshots from my bank account. Its called instant banking becouse you suppose to get your money right away. I think there are lot of other casinos that works. Do not play on comeon.com.

[jod5413]

Welcome to Casinomeister, Tuke85.

Sorry to hear about your problems with the casino. It would be wise to only play at respectable casinos, such as those on Casinomeister Accredited List, which you can find at the top of the page.

I hope things work out for you.

Just now noticed you are not new but these are your 1st and 2nd posts so, glad to see you posting!

[Gremmyboy]

i stumbled on a new netent casino called Comeon today, the website lookedvery nice and i like netent slots so i thought give it a try as they offer 10freespins on gonzos quest for sign up.
i won a massive 1,20€ from the freespins which i could turn into 140€.
the freespin winnigs came with no rules at all so i was able to request a withdrawal.
you can upload your docs right in an upload mask on their page, i got mine approved within 10minutes!
then i requested my withdrawal (ewallet) and asked in livechat if they flush. the operator had no clue what i was talking about, i explained it to him and 2minutes later the funds appeared in my mb

this was so incredibly fast and shows how great this support team is, they really listened to the player!

i have to post this here as i had an overwhealming positive experience in this casino yet. such great and fast!! service i rarely experienced before, and one has to keep in mind this casino is kind of new!

i will play there definately more often in the future.

thank you comeon

cheers

coxwel

Can anyone explain what flushing is? No Idea! Have read it alot and have no idea what it is?

Cheers
Gremmy

[rainmaker]

Can anyone explain what flushing is? No Idea! Have read it alot and have no idea what it is?

Cheers
Gremmy

Yes, flushing---> when you ask customer support to make a pending withdrawal unavailable for cancelling.