WinPalace

**SeattleSinner** · 21st July 2010, 11:36 AM

I just started playing at this casino and ran my balance up to $2900 from $900. I want to cash out now but first have to send in all the necessary documents and more (wouldnt be surprised if they ask for a pubic hair sample).

Anyways are these guys legit? Do they actually pay players?

**maphesto** · 21st July 2010, 11:41 AM

Originally Posted by SeattleSinner

Anyways are these guys legit? Do they actually pay players?

Yes, I think they do.

Lately there have been questions regarding their connection o the less reputable(I can say rogue) Gold Vip Club but they denies this.

**KasinoKing** · 21st July 2010, 12:16 PM

Originally Posted by SeattleSinner

I just started playing at this casino and ran my balance up to $2900 from $900. I want to cash out now but first have to send in all the necessary documents and more (wouldnt be surprised if they ask for a pubic hair sample).

Anyways are these guys legit? Do they actually pay players?

Yes, totally OK - as long as you DON'T send them a sample of your pubes!

KK

**LOOKAWAY** · 21st July 2010, 01:54 PM

When I cashed out there for the first time of a free chip, they told me the first withdrawal a player makes, takes longer. But they paid up when they said they would.

**greasemonkey** · 21st July 2010, 06:47 PM

They may try to pay you in increments rather than your full cashout amount. For example, if you have$1500 to withdrawal they may just deny your $1500 withdrawal then approve a $500 withdrawal and put $1000 back in your account. It appears as though they DO pay though... just not quickly or appropriately.

**SeattleSinner** · 21st July 2010, 10:15 PM

will i see the money within a month? I dont feel comfortable paying the credit card bill from them without the money from them for it first.

**takethemoney** · 21st July 2010, 10:23 PM

Originally Posted by SeattleSinner

will i see the money within a month? I dont feel comfortable paying the credit card bill from them without the money from them for it first.

Oh, don't say THAT!

They will pay you. Pay your credit card bill! If they don't pay you, you could dispute it later.

**greasemonkey** · 21st July 2010, 10:29 PM

Originally Posted by SeattleSinner

will i see the money within a month? I dont feel comfortable paying the credit card bill from them without the money from them for it first.

I don't know actually. My GF played them in may and got paid only a portion of her cashout in July. I am not sure when she actually initiated the cashout but I do know that the process took a long time while verifying docs and such.

**SeattleSinner** · 22nd July 2010, 12:38 AM

How about the others who have played there above?

How long did your first cash out take and for how much?

**Larsenne** · 22nd July 2010, 01:53 AM

Dear Members.

I have some experience of Win Palace. I played with the Neteller bonus and managed to win 1805 $. All wagering rewquirements met. I made the withdrawal for the full amount. A bit nervous, though the casino status here at CM is "not review yet", but I searched on goggle and couldn't find any complaint about NOT being payed.

Neteller limit is 3000 $. And their terms and conditions state - and here is the clue - up to 3000 $ a week. Yes, the statement UP TO - I didn't consider that at first.
And the process time is 5-10 days. For me, 10 days of course.

E-mailed arrived after 10 days promtly. "Congratulation. Your Neteller withdrawal has been approved of ....600 $." What?

I e-mailed the support (finance department). They said that I should remake the withdrawal again.
I asked how long it will take. 5-10 days. And I asked if the withdrawal will be processed for full this time (the rest = 1205 $).
The manager couldn't aswer on this. They have a security department that decides on the pay day, how much they allow you to withdraw next time.
So conclusion: I think the will pay all the winnings. But you can not get an aswer for how long you have to wait. It is up to the mysterious security department to decide.

Regards
L'arsenne