13th June 2010, 03:43 AM
Thebes @ Top Game, where did it go?
Okay, this morning I had played a little at Thebes, kept getting disconnected until I finally couldn't reconnect. Now the casino is not connecting and I can't even pull Thebes up on the internet. Anyone know of anything going on?
Just a bit concerned as I do have a pending withdrawal and money in my active account.
13th June 2010, 06:13 AM
Good luck with the withdrawal. Its been over 3 weeks for me and still waiting.
13th June 2010, 06:16 AM
I have withdrawn from them before, took about 2-3 weeks. I hope you get your money soon.
Are you able to access the casino?
Thanks to Vegetagirl for getting me the toll free phone number. I called and support did answer the phone, so that was a relief, but she said they have been doing updates and will hopefully the casino should be back up in a few hours.
Last edited by Mavin1; 13th June 2010 at 06:21 AM.
Reason: update comment
13th June 2010, 08:38 AM
Cant access any of the Top game casinos. Wont load
13th June 2010, 10:28 AM
Our casino is experiencing technical issues that might take a few days to fix.
We are extremely sorry for any inconvenience that may have occured to you, and we are offering a full refund of your deposit if you'd like.
Please note, that your money is safe, and if you'd like to wait until our service is back online, there won't be any problem with your funds.
More excuses for delays in withdrawals. They only payout on a Monday, how convenient, if you miss this week, you have to wait another week just to get it approved
13th June 2010, 01:02 PM
Originally Posted by Mavin1
...and you went back again and re-deposit ???
13th June 2010, 06:15 PM
Well yes, I've never had a big problem with being paid in 2-3 weeks time, as long as I get paid. I haven't yet had a casino pay me in 24 hours, I have only ever experienced 1.5 to 3 weeks time in any cashouts I have had anywhere.
Originally Posted by kakata
13th June 2010, 06:39 PM
They are all up and running now. They said it was the second installment of their software upgrade.
13th June 2010, 06:42 PM
Originally Posted by Mavin1
...If you are happy with that time frame...its okay with me too my love
13th June 2010, 06:56 PM
Thank you Kakata
Anyways, my thinking is that if I find a casino I can cashout from once in awhile, I don't mind waiting for it. Better than not being able to wait for a withdrawal at all, if you know what I mean
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