Is Vegas Partner Lounge casinos now Casino US?

[silcnlayc]

VPL: With regards to receiving bonuses and the play-through requirements thereof, Bonuses are credited automatically by our systems for each deposit made. Should a player wish not to receive bonuses, they need to request this in writing before making their deposit.

Ok, this is so wrong on so many levels.

I am one that does not like to take bonuses and I feel this is being FORCED upon people which does not make good sense or good business. I will not play anywhere that there is an auto bonus...There are too many good casinos that respect players wishes without them having to beg to be removed from a program they did NOT sign up for. Yes, I used BEG because that is what it takes to be removed form these useless offerings IMO only...I have been there , done it, and closed accounts over this one issue more times than I can remember....

It should be the other way around..if one wants the bonus, then let THEM email to receive this..

.

[Mavin1]

Hi Marvin,

Response time to requesting no bonuses:
You would need to send us one written request, and not before every deposit.
As soon as we receive your email, we will action the request immediately, and will send you a confirmation email once your request has been completed.

Logins:
even if you had an account with each casino in the VPL group, whichever account number you login with, you will be at the same casino. should you have had any balances on the account you use to login with, it will be available for you to use.
Players will most likely use the casino account they played on most, but they can login with any of their account numbers.

New US signups:
As far as we know, they will not be accepting any new US players at this stage, however, i'm sure they'll make it known, if they do in future?

Games lists:
The version of the software sold of by Microgaming, only had a set list of games in the package, so at this stage we can't tell if there will be new games added to the new casino going forward.

Payment time frames;
21 days for a wire transfer does sound rather long.
Use My Wallet - 2 - 3 business days;
Click2Pay - 4 - 7 business days;
Wire transfer - 4 - 7 business days;

I hope that your questions have been answered to your satisfaction.

Best regards,

Curt

Hi Curt,
Thank you for your response, it is appreciated. I have updated my info on my withdrawal on the CasinoShare US thread and will update it here. My withdrawal was placed on 05-21 and is now in my bank account this morning 05-27, so very pleased with that.

Also, I did send an email request to be removed from the auto bonus and it was taken care of promptly, I didn't receive a confirmation however, but my last deposit was without a bonus attached, so again, pleased with the quick response to my request.

Still, I and many others would hope to see other US players be able to open accounts with this US software soon.

Thank you, Mavin not Marvin