Rich Reels - Not off to a good start (feedback)

[Mavin1]

The question should be asked if the US facing MG clones are a part of the Accredited MG listing? They supposedly aren't MG anymore.

My opinion is, they need their own separate Accrediting from the original MG casinos.

But the ownership of US MG's may still be unclarified at this point.

[weplant]

I have been playing at Rich Casino and Villento for the past couple of months..I have had a few withdrawls and I feel it has gone quite smoothly...
They have a 24 hour waiting period...I seem to have my money in my QT within 2-3 days..I am happy with that...Good luck

[butterflyboogie]

Thanks for letting me know about how your withdrawals have gone. It's just when you withdraw on Wednesday one should be paid before the following Wednesday, or they need to change their withdrawal policy structure from the website. And, I also agree with the other person that made the comment about should these still be listed under the MG...should they? Since they are different than the other MG's, maybe they should have their own category. I will let you know when they pay. I do want to continue there as long as I am paid promptly. However, I will say that the other night when I asked if they could flush the account they said they could not do that anymore. This I don't understand?

[butterflyboogie]

Hello...does anyone know who the rep is for Rich Reels? This is one week since I cashed out and I have still not been paid and it is only $300.00 (and some few cents). I cashed out last Wednesday (or count it Thursday morning cause it was in the wee hours), I sent in my electric bill and drivers license and waited the mandatory 24 hours (they would not flush it). Anyway, I was told then that they did not work on the weekends so that it would not be sent to the processor until Monday but that I would have my money in my webwallet (quicktender) by today. I had not used a bonus when I played. Today I got on live help with Patrick but got booted off so I called the toll free number and spoke with him. I told him the situation and he was telling me that it was a 24 to 48 hour wait after the processor got it, which I told him that I had waited...matter of fact I had waited 7 days. I told him that I did not understand why on the website it states that webwallet withdrawals would be processed within 24 hours. He put me on hold and after a while came back and said that he talked with the ecash people and they had misplaced my withdrawal but that it would be done tomorrow or tomorrow night. I told him that since he had talked with them why didn't he tell them to go ahead and do it now since I had waited one week. He said that they work until 4pm and they were fixing to leave. I am trying to be patient but this is ridiculous. We play our money, they won't flush, we wait the 24 hours, nothing happens, we wait 48 more hours, nothing happens....why can't these casinos just pay so that we can continue to play without all the stress!

Thanks for letting me vent. I want to continue to play here (as I play somewhere every night) but I have to see some effort here on their part. So...if anyone knows the rep, would you please let me know so I can send them a PM.

Thanks...Linda

[butterflyboogie]

Just a note...I was paid today. Thanks Rich Reels, you will be one of my favorites now.

[weplant]

I am so glad you finally got paid...I usually play there and at casinoshare and have had no problems...Although I have hit a long dry spell...What games are you playing and are you on the US version?? debbie