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Thread: wow! vip lounge called me to apologize

  1. #1
    marcsudbury is offline Experienced Member
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    wow! vip lounge called me to apologize

    they had some processor trouble, and cashouts took longer than the usual 22 days. it actually took a little over 2 months. but i did get both my withdrawls. now i know someone is about to reply never play there....lol these 2 cashouts were done jan 3rd and 4th. i didn't join here till shortly after that. so i know better now. but i will say i have always got paid from them and a few were big cashouts, and all together about 12 cashouts in the last year or so. but since they are the first casino to call me to say sorry for bad service, and i have had bad service at few popular casinos, i thought i'd say someting here. nowlet the bashing begin...lol

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  3. #2
    5250phil is offline Non-Gambler
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    well at least they had the decency to ring you
    Last edited by 5250phil; 24th March 2010 at 09:50 PM. Reason: unaware the casino was rouged

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    jod5413's Avatar
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    Hope you enjoyed your money.

    Jod
    Last edited by jod5413; 24th March 2010 at 09:25 PM. Reason: Out of line pointed out by KK

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    KasinoKing's Avatar
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    I don't think calling Marc stupid was at all necessary or fair.
    He said in his post that he only joined CasinoMeister AFTER he had requested those withdrawals and so he probably didn't know this casino is rogued.
    Give the guy a break!

    KK
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  7. #5
    marcsudbury is offline Experienced Member
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    who called me stupid? i didn't see that and wouldn't appreciate very much either. like i said when i joined i didn't know how bad they were. but i admit i played them because i said to myself, if someone showed up at my door and said give me $100 and in 3 weeks i'll give you $2500 i'll be a fool to say no. but since being on this site i have found many other great rtg casinos, and i know they are on the up and up.

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    I believe Kasino King was speaking about me. I get a bit snarky sometimes.

    However, I did not call you stupid, I don't think, I called you an idiot for playing there. Sometimes emotions get ahead of your mind and you say stupid things.

    I did not read your post well enough and posted a bit meanly. I'm sorry once I reread it.

    Luckily, KK called me to account and I deleted my post. Hopefully, now that you are here and can read all about the rogues, you can help others avoid them.

    Welcome to the forum, BTW.

    Jod

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    marcsudbury is offline Experienced Member
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    no problem then, like i said since i got my money from them i havn't spent cent there.

  11. #8
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    Quote Originally Posted by marcsudbury View Post
    who called me stupid? i didn't see that and wouldn't appreciate very much either. like i said when i joined i didn't know how bad they were. but i admit i played them because i said to myself, if someone showed up at my door and said give me $100 and in 3 weeks i'll give you $2500 i'll be a fool to say no. but since being on this site i have found many other great rtg casinos, and i know they are on the up and up.
    The problem with this group is that they are not merely bad through incompetence, poor management, lack of backing etc. IT IS DELIBERATE POLICY. In fact, they are VERY WELL MANAGED, and by very clever senior staff; unfortunately they are a CRIMINAL ENTERPRISE, and not a legitimate business trying to treat customers well. They WILL pay those players who regularly deposit and lose decent sums of money, and they will treat these players VERY well indeed, hence the phonecall and grovelling apology, often lacking with the more reputable casinos. Win here though, especially over the mid to long term, or even stop losing any more, and their attitude will change abruptly, payments will start taking MONTHS, if you get them at all. They will make promises they never keep, they will change horses mid-stream, and move the goalposts whilst you are playing. They will probably sell your player info to anyone prepared to buy it (we believe they do this anyway, at least to players who no longer play, or that they don't like, or don't make much money from).
    Research has revealed an increasingly complex web of deception relating to company structures, mainly intended to snare players into playing at Virtual group casinos without them even knowing it. I would put money on the owners having set up an "emergency exit" for themselves too, so that if they are ever cornered by the authorities, and it looks like "game over", they can cut & run with all the money, even that belonging to players.

    It seems you ARE indeed one of their valued LOSING customers, so don't want you to confuse a rare GENUINE delay with all the BOGUS delays that other players have experienced. The last thing they would want you to do is start Googling their reputation because all of a sudden they were no longer paying, this they DID mismanage, they left it too late, and you found this site.

    They have also managed to convince you that waiting 22 days for your money is NORMAL This is actually EXCEPTIONAL in the industry, even the WORST casinos (outside of rogues) pay in less time. Rival are suffering a barrage of moans and complaints because they are taking FIVE days to pay instead of 3, and have taken 10 days or more in a few cases. This is down to the same banking troubles, yet even Rival can keep it under a fortnight, yet VIP Lounge (Virtual) were unable to even keep to their "usual" 22 day payment schedule.

    Just don't tell them you have seen the light, particularly Casinomeister until they actually pay up, or you may NEVER see it (They will consider it "game over" as far as further deposits from you are concerned).
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  13. #9
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    Quote Originally Posted by marcsudbury View Post
    they had some processor trouble, and cashouts took longer than the usual 22 days...
    I had to do a double take on that one. Holy crap.

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