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Thread: Royal Apollo!!! How Should I Do This Cashout ?

  1. #21
    eu_lowroller is offline Non-Gambler
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    Quote Originally Posted by chuchu59 View Post
    I havent deposited nor played again yet the promos are still there.
    *lol*

    Very interesting, so maybe exactly THAT was my fault?

    I've deposited 2 times without any bonus after cashing out from my ND bonus and then i get bonus banned, although i lost my two deposits without any playtime, so if i've never made any deposit again in this casino, i would have these bonuses also still available?

    So what we've learnd now?

    You get only bonuses, when you never make any deposit, but IF you make a deposit, you get bonus banned *lol*

  2. #22
    Emmal is offline Dormant account
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    Quote Originally Posted by eu_lowroller View Post
    Glad to hear that, but why got i bonus banned without any reason, and why should my account be flagged, as i only used the welcome ND bonus and the next deposits were all without any bonus!?

    However, i've uninstalled it now certainly!
    eu_lowroller,

    I'm sorry to hear that you uninstalled us. If you'd like to give me your username I can look into that. We are a white lable using Rival's security system so I will need to check with Rival with regards to the reasons your account was flagged.

    I appreciate your feedback and welcome it - I am here to learn where we need to improve.

    Thank you

    Emma

  3. #23
    Emmal is offline Dormant account
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    Thank you

    Quote Originally Posted by KasinoKing View Post
    Royal Apollo are on the up and up!
    I met one of the owners at LAC on Friday - very nice person.
    They even gave me some special low WR bonuses (as well as a bigger than standard free-chip) to offer players, to celebrate their opening up to the USA last week.

    Just make your $25 verification deposit, then withdraw the bonus max + the $25 on top.
    You should have no problem getting paid.

    KK
    Cheers KasinoKing - we certainly learned a lot from your feedbacks

  4. #24
    GGW Laurie's Avatar
    GGW Laurie is offline " The Southern Belle "
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    Quote Originally Posted by Emmal View Post
    eu_lowroller,

    I'm sorry to hear that you uninstalled us. If you'd like to give me your username I can look into that. We are a white lable using Rival's security system so I will need to check with Rival with regards to the reasons your account was flagged.

    I appreciate your feedback and welcome it - I am here to learn where we need to improve.

    Thank you

    Emma

    Emma, i just pm'ed you mine, the thing that scares me is i was bonus banned from Tropica and i dont use bonuses, its just the idea, no explanation from Tropica at all, just dont want the same thing to happen as they banned me after i cashed out on a ND and made my verification deposit............laurie
    "Courage is the discovery that you may not win, and trying when you know you can lose."
    - Tom Krause


    Gamblers Go Wild Forum

  5. #25
    Emmal is offline Dormant account
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    Quote Originally Posted by lauriejim View Post
    Emma, i just pm'ed you mine, the thing that scares me is i was bonus banned from Tropica and i dont use bonuses, its just the idea, no explanation from Tropica at all, just dont want the same thing to happen as they banned me after i cashed out on a ND and made my verification deposit............laurie

    Hi Lauriejim,

    I'm checking with regards to the documents and will let you know asap.
    With regards to security I see that your account isn't flagged in any way.

    We are a white lable using Riva's security system, however we do review accounts on an individual basis. If myou have any problems just lmk and I'll sort it out.

    Cheers

    Emma

  6. #26
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    Quote Originally Posted by eu_lowroller View Post
    *lol*

    Very interesting, so maybe exactly THAT was my fault?

    I've deposited 2 times without any bonus after cashing out from my ND bonus and then i get bonus banned, although i lost my two deposits without any playtime, so if i've never made any deposit again in this casino, i would have these bonuses also still available?

    So what we've learnd now?

    You get only bonuses, when you never make any deposit, but IF you make a deposit, you get bonus banned *lol*
    My opinion is that you got bonus banned for being too cheeky with your WS lol. Remember all those 3 expanding wilds at Scary Rich. Must have seen you posting 3 or 4 of those.

    Think of it as confirmation from Rival that you won too much on this high variance slot.
    senseless gambling addict

  7. #27
    BingoT's Avatar
    BingoT is offline Nurses love to give shots Achievements:
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    Quote Originally Posted by Emmal View Post
    Hi lauriejim

    Can you please send me your username and I will check what is going on with the documents and will let you know ASAP.

    With regards to your deposit - you do not need to play with it. You can cash it out without touching it.

    Thank you bingoT for letting us know about this issue.

    Thank you

    Emma
    Affiliate Manager
    Royal Apollo Casino
    Thank You Emmal for the fast reply.
    Glad to help
    ~T~

  8. #28
    eu_lowroller is offline Non-Gambler
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    Quote Originally Posted by chuchu59 View Post
    My opinion is that you got bonus banned for being too cheeky with your WS lol. Remember all those 3 expanding wilds at Scary Rich. Must have seen you posting 3 or 4 of those.

    Think of it as confirmation from Rival that you won too much on this high variance slot.
    *lol*

    That could be also a reason, so maybe i should never post any screenshots here?

  9. #29
    coxwel's Avatar
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    wow!

    just received my cashin from the nd i played on saturday. so thats not even 2 days and it was weekend. iam really impressed from that fast service.

    thx royal apollo


    cheers

    coxwel

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