Platinum Play Casino

[georgiapeachy25]

I am posting just to comment on Platinum Play Casino. I am having problems with another casino right now and but wanted to say how refreshing it is to have another casino (Platinum Play) be so courteous, nice, and prompt when dealing with their gamblers. They have live help and anything I have ever inquired about was resolved within minutes (seems like seconds)

[venetian]

I agree that Platinum Play has great customer service. They are a member of the Fortune group. They have even called me at home and offered me great deposit matches if I haven't played for awhile. The only bad thing is that I started playing at PP when they went live and did terribly, I haven't been back.

[wanda5]

Wooooohooooo!!
Hi everyone, its been a while since I posted but we saw Platinum Play listed here as a NEW casino and we signed up a few days ago and today Kyle cashed out $9,000!!!!!! We are so excited, with Christmas right around the corner BUT the only thing that is scary is that when you cash in they say the only method of cash in that youre allowed to use is by CHECK if you have not been with the casino for more than 3 months. BUT it doesnt state how long or when they will even process it. It says you can pay $35 to have it couriered, but if you have no idea when it will be sent... Anyway thats a little confusing. But we LOVE this casino & will be playing there for a while. One more thing that was weird is that when we asked to flush so that we wouldnt reverse our winnings they told Kyle on the phone that they cannot do that and that he would have to wait 24 hours...so lets hope he can stay away from the computer : ) This is such a big cash out that I am terrified something is going to go wrong. I have heard horror stories about bad casinos so it was quite relieving to see such nice things posted about this one!
hope you all are winning!
Wanda

[bewitch]

Wanda, How are you doing? It's so nice to hear from you. We miss you. Congratulation on the big win!!! Make sure he buy you a nice gift!

If you signed up through here. Meitster will take care of you. This casino group pay! So don't worry!

I never win big. Maybe my turn next time LOL~

[spearmaster]

WTG Wanda/Kyle!

[jpm]

WTG Wanda! But you didn't tell us the most important part, what were you playing and what did you hit?? Screenshots??

I don't think you'll need to worry about getting it, Wim monitors this forum and as he is the VP of Ops at Fortune Lounge, I'm sure he'd jump in to help if need be. I thought that he said they did away with that check requirement if you are a newbie. Maybe you can look into it if you are reading this Wim. I do know there is a restriction of $2000 on neteller withdrawls at any one time though.

[bolle72]

How do you save screenshots?
Congrats Wanda!

[wanda5]

Hi & thanks for all the congrats & a big hug to you ...bewitch!...I hope youre all doing well!
Anyway, since I got a new computer I didnt have the download to do any snap shots. We ended up cashing out $8000. We kept $1000 to play with. We lost $800 strait on that new 9 liner with the trucks..cant remember the name. But today we spent $50 and went back to the truck game and won $1200 doing $9 spins. We went to Treasure Nile and lost it ALL...$1200 strait! After losing down to our last $10 we won $500 back, but never won even more than $60 the whole time except once we won $160. We played out the $500 again on treasure nile & lost it all. Put $150 MORE in and lost that too. So $1400 strait on ONE game...makes you remember all the times you lost $2-$400 strait and went back thinking you could get it (or even some of it back) But when its possible to lose $1400 strait on a $4.50 game, should reitterate the lesson that it NEVER has to hit. It would have been ok if we had won enough to have fun, but it was almost a constant loss, and at $4.50 per spin, it took a while to lose that much and I swear I fell asleep once or twice. So I am wondering how anyone else did on Treasure Nile today. The $9000 we won the other day was from Winning Wizards, 4 wizards on a $25 spin we won $5000 and on Treasure Nile we won $3000 and then just a few other smaller wins I couldnt even tell ya where. Anyway we went on such a horrible losing streak a few months ago that we just gave up and took a break. We lost over $20,000 in two months and only had two cash outs of $1000 all at Golden Tiger which I will never play at again. So this $8000 cash out was such a nice change. What I have noticed is that Microgaming is not wasting time on little wins, it seems to be either HUGE or nothing, which takes a little bit of the fun out of hoping to get some play time out of $100 or even $200 because with fewer small wins, theres not much play time. On Thunderstruck at Golden Tiger we were playing $2.25 & $4.50 spins and in one shot we went 18 spins without a single win and in 30 spins we won a total of $6.20. Out of 100 spins we won $47.00. It was the same on every game we we went to. So we said to hell with them! After the 20K loss we went ALL out at Platinum and only did big bets after the $3000 win at Treasure Nile. It was so scary, but when we saw those wizards and the 5K in the box, I almost fell out of my chair! Anyway the last time I think I lost $1000 on Treasure nile, I told the board to go and play it because I was maxed out on my CC and couldnt go back lol and i cant remember which of you it was that went and won $3000 I believe...so if your gonna play you might want to hit treasure nile, it should have a full belly lol I am only charging $1200 to the winner for this information lol just kidding, I would at least like to know it was one of my buddies here who won a good one there : )
I still would like to know how the casinos pay and get paid, I wrote a post about it but I think it laid dead in the water.
Its nice to be back back in the loop!
Wanda

[bewitch]

Wanda, you have such excite and live personality. I love to read your post. I have to hold on my breath and read it all. LOL~

I love the new Thunderstruck video slot and hooked on it for a while. But now I settle down and go back my Black Jack now. Slot is my weakness (always lost). I can lost over 10 k at my stock investment and won't cry. But 1k at casino will kill me. Can't believe how much you lost before. Glad you win this time. ENJOY~ AND WIN MORE....

[wanda5]

Hey EVERYONE!!!!! GUESS WHAT?????
We cashed out on FRIDAY and today Wednesday, we got our check! I could not believe that! It was the best feeling, but will be even better when it clears : )
I do have to say the only strange thing was that Fed ex rang my doorbell and left the envelope on the porch. $7400 ($600 credit back to my bank hasnt shown up yet, but that usually takes a few more days for the bank to post) Anyway, I just thought that you all should know that if you do choose the "check" method of payment for cash in, it does not have to be signed for so be careful. The only reason I bring that up is because even though we live in a very nice neighborhood, months ago our new box of checks was stollen out of our own mail box. Which, if you all remember I was freaking out because money in our bank account was missing (around $3000) and I thought it was a casino and never thought to look at the checks on the statement until later. Ironically, remember I was mad at Proc-cyber for not answering my emails to explain charges...well the check I got today WAS from Proc-cyber, so although they pissed me off by not reponding months ago, I do want yall to know that it was not them who took my money. I was so quick to blame a casino, (not one in specific because I played at so many and never could figure it all out) but I have to fess up that to this day, I have not been robbed by ANY casino. I would even write a letter to proc cyber, but I never blamed them for stealing from me, I simply requested copies of money I spent and they just never wrote me back. So I wanted to clear all that up and Bryan owes me a spanking for having to take the time to research it all for me : (
Whats funny is that the person that stole my checks, paid off some of her OWN credit card bills...IDIOT!!! After signing the form to press charges they dont tell you anything more but I would have loved to look this person in the face and tell her how STUPID she is. Can you imagine someone just walking down the street looking in mailboxes?? Jeeze! Well thats my blab for the day. Now lets just hope this check clears! WOOOOHOOOOOOOOOOO