Should existing US customers avoid Microgaming?

[KasinoKing]

This very interesting question was posed by our old friend Lojo on another forum. That forum is very quiet, so I thought it worthy of bringing here to get CM members views.

This was the rest of his post, and my reply to it:-

Any thoughts? Any rogue actions?

I must have dozens of existing accounts and only ever play at a few.

That's a tricky question, but I would say yes, boycott them.
Microgaming have been sitting on the fence far to long IMHO, and can't seem to decide which way to jump.
They are the only software who blocked new players but allowed existing players to carry on as normal after the UIGEA. Then a while later they stopped USA citizens playing their Progressive games, and a few months ago they also started blocking existing USA customers from playing any new games.

I don't know what incentives (bonuses) USA players get from MGs, but if it's the same as I get in the UK they are totally crap (ignoring Ladbrokes & 32Red, which Americans can't play at all anyway).
So why play there when you can go to the better Rival casinos, some reputable RTGs, VTech and other softwares who actually treat their players like they are appreciated?

I think MG should take the plunge and open up totally to the USA again.
What's the worst that could happen?
If they feel the are within reach of the US government - why not move their operations to safe places like the other softwares I mentioned? You would have thought the $millions the casinos are losing out on would be more than enough incentive to make this move.

So yes, players should boycott them & force them to decide; Are you in, or are you out?
(Of the USA).

KK

[SlotKing]

I posted this a few days ago when a member was somewhat perturbed by MGS...

http://www.casinomeister.com/forums/...tml#post341099

I'll never go back if i'm afforded the chance.

[osulle]

This very interesting question was posed by our old friend Lojo on another forum. That forum is very quiet, so I thought it worthy of bringing here to get CM members views.

This was the rest of his post, and my reply to it:-



That's a tricky question, but I would say yes, boycott them.
Microgaming have been sitting on the fence far to long IMHO, and can't seem to decide which way to jump.
They are the only software who blocked new players but allowed existing players to carry on as normal after the UIGEA. Then a while later they stopped USA citizens playing their Progressive games, and a few months ago they also started blocking existing USA customers from playing any new games.

I don't know what incentives (bonuses) USA players get from MGs, but if it's the same as I get in the UK they are totally crap (ignoring Ladbrokes & 32Red, which Americans can't play at all anyway).
So why play there when you can go to the better Rival casinos, some reputable RTGs, VTech and other softwares who actually treat their players like they are appreciated?

I think MG should take the plunge and open up totally to the USA again.
What's the worst that could happen?
If they feel the are within reach of the US government - why not move their operations to safe places like the other softwares I mentioned? You would have thought the $millions the casinos are losing out on would be more than enough incentive to make this move.

So yes, players should boycott them & force them to decide; Are you in, or are you out?
(Of the USA).

KK

I for one would really like to have MG back in the US so I can have more choices. They should be forced to decide once and for all be in the US all the way or out all the way.

[mecan49]

As I've stated in the other post referenced . I have already boycotted them as well as several of my friends that also play at the MG sites. I like the games, but I also dont have to be treated the way that they have done lately.
The last support person I sopoke with at a MG casino was rude and annoyed with my question. So, I dont have to take it I DO have Choices!

[osulle]

As I've stated in the other post referenced . I have already boycotted them as well as several of my friends that also play at the MG sites. I like the games, but I also dont have to be treated the way that they have done lately.
The last support person I sopoke with at a MG casino was rude and annoyed with my question. So, I dont have to take it I DO have Choices!

We always have choices, even if we have to fly to Vegas to get them

[Mavin1]

I think the playing community should come together and send a clear message to MG, that we are not happy with changes that have been made that excludes us from certain aspects of their software. If they can still offer a USA player part of their casino then they are still a USA player available casino and they need to conduct themselves as such.
I would much rather have the choice of keeping MG alive and well in the US market than to see them completely close their doors to us as our choices are already greatly diminished.
At this time I am already in a protest mode with them and all the others, so I would certainly look forward to some positive behavior on Microgammings part for a change.
If our wishes are not to be, then they only hurt themselves in the long run as they will lose many of their long time customers here in the USA and force us back to the Land Based casinos, which I can live with just fine.

I also wonder if Canadians are affected the same as we in the US.

[Wildfire7]

This very interesting question was posed by our old friend Lojo on another forum. That forum is very quiet, so I thought it worthy of bringing here to get CM members views.

This was the rest of his post, and my reply to it:-



That's a tricky question, but I would say yes, boycott them.
Microgaming have been sitting on the fence far to long IMHO, and can't seem to decide which way to jump.
They are the only software who blocked new players but allowed existing players to carry on as normal after the UIGEA. Then a while later they stopped USA citizens playing their Progressive games, and a few months ago they also started blocking existing USA customers from playing any new games.

I don't know what incentives (bonuses) USA players get from MGs, but if it's the same as I get in the UK they are totally crap (ignoring Ladbrokes & 32Red, which Americans can't play at all anyway).
So why play there when you can go to the better Rival casinos, some reputable RTGs, VTech and other softwares who actually treat their players like they are appreciated?

I think MG should take the plunge and open up totally to the USA again.
What's the worst that could happen?
If they feel the are within reach of the US government - why not move their operations to safe places like the other softwares I mentioned? You would have thought the $millions the casinos are losing out on would be more than enough incentive to make this move.

So yes, players should boycott them & force them to decide; Are you in, or are you out?
(Of the USA).

KK

With US players being excluded from progressives and new games, it amounts to sheer discrimination towards their customers. This is my view and it is a pragmatic one at that, American customers at MG casinos are either treated the same as players from other countries or they are simply not wanted customers, just an inconvenience, because MG don't really know what to do about them.

At the very least MG should be making concessions to these US players who are getting less value for their money and entertainment because of where they live. Many long standing customers or die hard fans may stay on for as long as they are allowed to. Some may shrug it off and say well with over 200 games, why be concerned with just a few they can not get. These will be a minority, most will be disgusted as they are currently playing in an MG twilight world.

A customer at any business cannot be an inconvenience, if that is the case then MG should ban all US players, and have a proper phasing out strategy of all existing customers with a clear target date, as well as comping customers off as a gesture of good will. Rather than the current underhand approach which seems as if MG are hedging their bets, trying to be all things to all people.

Mike

[gloria460]

I've already stopped playing them. It really is quite annoying when MCG thinks just bc you're a gambler and we got a few hundred games anyways that you will continue to play. I say to hell with them..new casinos are coming up with new ways to keep USA players, offering them bonuses (not the standard crap ass bonuses that MCG offers), progressive jackpots, good customer service and are starting to churn out new games fairly close.

I in all good conscience will not play at an MCG casino and be treated like 2nd hand poo!! I have not missed them at all.

[Pinababy69]

I also wonder if Canadians are affected the same as we in the US.

To answer that part of your post Mavin, no..not at all. The only changes that came to us were the inability to use Neteller anymore...but we still have Moneybookers available to us. And Rival banned all Canadians, but that had nothing to do with UIGEA.....but with the lawsuit that was filed against them for breach of contract. I wouldn't play there if I could, so no skin off my nose.

But as to MG, Playtech, RTG, Crypto et al., there are no restrictions on us. I haven't played at Wagerworks casinos, but I don't think Canadians are allowed to play there. Again, I think that may be due to part of their operations being based in Canada....but I'm not really sure.

[GGW Laurie]

I think the US player is getting shafted by not only MG but its own Goverment and MG is using this as an excuse, i wont play anymore at the few im allowed at, as i see this unfair and unjust, when we cant play ALL the games as everyone else.

I like MG , love the games but not when your treated like a red haired step child by a group that could care less about the American player, wonder how much money they made from US in the long run before they bailed and jumped ship.............laurie