Jackpot Capital?

[missmichelle]

I used to recieve my cashins the next morning after I cashed out. The last two times it hasn't been that way. I am not complaining, just want to know if you regular players noticed any change?

Thanks,

Michelle

[eu_lowroller]

how long have you wait now, because it takes never longer than 24 hours.

[missmichelle]

how long have you wait now, because it takes never longer than 24 hours.

Cashed out about 7:30 yesterday evening. Usually it's there in the morning but I have to wait until tomorrow. No big deal just wondered if that was going to be the normal.

Michelle

[eu_lowroller]

Cashed out about 7:30 yesterday evening.

So that's only 10 hours?

No need to worry

[missmichelle]

Not 10 hours. It will be about 36 by the time I get paid. Like I said it was always like clockwork. Cashout any time during the day or evening and paid by the time I wake up. It's just not working that way right now. I don't even mind waiting two days, but I was spoiled. lol I was just trying to see if it changed for anyone else, so I know what to expect for the future.

Michelle

[eu_lowroller]

have you asked the live chat support, why it takes so long?

that's not a good sign, because they had only at the beginning from their launch this 48 hours waiting period, but the last few months it never takes more than 24 hours, so i'm really wondering.

[Jackpot Capital]

Hi missmichelle,

Thank you for your patronage and congratulations on your winnings. We at Jackpot Capital process payouts within 24-48 hours once the necessary checks and audits on winnings have been performed.

However, it seems that some documents are still outstanding for a recently newly used deposit method. An e-mail of the need for these, was sent to you yesterday.

Kindly forward these documents as soon as possible for a speedy payout completion.

Cheers,
Yasmeen

[missmichelle]

Got it all squared away. Support is wonderful to deal with. I highly recommend this casino.

Michelle