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Thread: 32 Red no more for USA players!

  1. #1
    moonchica's Avatar
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    Unhappy 32 Red no more for USA players!

    It is with regret that the directors of Trafalgar Betting & Gaming Ltd
    announce that effective from midnight (UK time) 31st January 2004,
    players domiciled in the United States will no longer be able to play
    at the 32Red Casino or 32Red Poker Room.

    We would like to thank you for your support in the past. We have
    very much enjoyed serving players from the United States of America
    and we are disappointed to be taking this action. However, it has
    become increasingly difficult for us to operate in the US market due
    to external pressure being applied to advertisers and credit card
    acquirers.

    Your account will remain open until 31st January, at which point it
    will be permanently closed. We urge you as soon as possible to
    ensure that any balances you have in your account are either played
    at the casino or cashed in.

    We are keen to ensure that if you have a balance in your account
    and wish to withdraw it, that we process your funds as quickly and
    as smoothly as possible. If you have a balance of $10 or more, simply
    access the 32Red bank within the Casino and cash-in your chip as normal.
    If your balance is less than $10 and you would like us to remit your funds,
    rather than play them at the casino, please contact us at
    accounts@32red.com or call us on 866 8679230.

    Please note that if we are unable to return your money to the source of your
    purchase of chips, we may require verification of personal details from you.

    As you know, we operate a strict privacy policy and your account details
    will not be passed on to any third parties. However, we intend to put forward
    a recommended casino operator who is happy to market their service into
    the United States. For the avoidance of doubt, this email promotion will be
    sent by 32Red (and not the alternative casino operator), on one occasion
    only.

    Once again thank you for your support in the past and please accept our best
    wishes for the future.


    Kind regards


    Ed Ware

    CEO
    Lurking for fun and profit.

  2. #2
    sirius is offline Banned User - repetitive violations of posting rule 1.11 Exploiting the board for own personal agenda.
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    I wonder why they chose to do this.

  3. #3
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    What a bummer since this is simply the top notch casino out there. I'm glad that I don't live in the states.

    I'm sure a lot of thought has been put into this, and unfortunately it looks like a sensible direction to take.

    It's a shame that the US politicians don't use the UK situation as a model plan. But then, what do you expect?
    Beer is living proof that God loves us and wants us to be happy
    ~Ben Franklin

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  4. #4
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    From Ed Ware:
    The subject of online betting and gaming in the United Stated continues to
    highlight the need for legislation and regulation. We believe that in time
    the US Government will begin to see this industry in the same way as the UK
    and European Administrations and take steps to formally regulate. We have
    welcomed players domiciled in the United States since we began operating,
    with always one eye on developments in the United States of America.


    However, there has been little progress to move towards regulation in the
    US, and in many ways the situation has worsened. After a lot of
    consideration, the Directors of Trafalgar Betting & Gaming have decided to
    prohibit American citizens domiciled in the United States from joining the
    32Red Casino and Poker Room. This is effective from midnight 31st January
    2004, UK time.
    That's why.
    Beer is living proof that God loves us and wants us to be happy
    ~Ben Franklin

    Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!

  5. #5
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    Angry

    [/b]booooooooo[b]
    love2vegas

  6. #6
    jigga is offline Dormant account
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    Oh No!

    Nooooooooooooooooooooooo!

  7. #7
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    This is where folks like Kyl come short - they chase away a1 operators like 32 Red and leave the way clear for crappy operators and even crappier software providers to fill the vacuum. This is just such a damned pity.
    jetset

  8. #8
    Cynthia777 is offline Senior Member Achievements:
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    Ok.. I have to say something here because this is really strange. I recently opened an account with 32Red, both Poker and Casino. Upon trying to deposit, I used the online chat service that they have. I wish that I had the agent's name, because she was adamant that they welcomed U.S. Players (I live in the U.S.) She did state to me that they will NOT accept credit cards from U.S. Players, and that is when I pressed the issue further (i.e. do you not allow players from the U.S. and why are we not offered the same options??) because I wanted to be sure that before I deposited my money in any form, that there was no 'animosity' or potential of further problems, etc. She assured me that yes, they do welcome U.S. players, that the only restriction is they cannot accept credit cards. Any registered credit cards I had there were voided out, and if I tried to register another one, it too would be voided. She did urge me, however, to use either one of the webwallets (i.e. Neteller) or Western Union. I even pointed out to her one of the other 'online casino promo web sites' (not this one) that said something along the lines of 32Red Casino is great, unfortunately not for U.S. players.. and she said that she would definitely look into that, that it is incorrect. I will see if I have any email exchanges or anything saved in reference to this conversation (it was within the past 45 days or so, definitely before December 2004, as stated in the initial posting of this thread.) Has there been any official confirmation of this directly from the site (other than the posted letter from Ed Ware)? Not that I am disputing or accusing anyone here, it could also very well be that the agent I spoke to via online chat at 32Red was misinformed or not aware of any updates/changes.. I will be back if I find any savd info I have regarding this (with dates, names, etc.)

  9. #9
    Cynthia777 is offline Senior Member Achievements:
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    Exclamation THIS SAYS IT ALL...LINK FROM 32RED SITE-U.S. PLAYERS

    Ok.. here is the link from 32Red's site that specifies that YES, 32 Red does welcome U.S. Players under certain specifications in regard to deposits

    http://www.32red.com/banking/us.php

    This is the same link that the on-line chat agent gave me during our conversation when I sought clarification on this matter. This is recent (they sent me promo emails during this month of February 2006, and I would say that I spoke to her about this within the past 30-45 days, and this link is still active on their site.) I hope this helps and alleviates the fears of U.S. players not being able to play at this site!

  10. #10
    Cynthia777 is offline Senior Member Achievements:
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    I am currently speaking with "Jane' via online chat at 32Red, and she states that yes, they have many active and happy customers in the U.S.

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