Anything new with Top Game?

[Mavin1]

So, things have died down, but I am still waiting to hear if there is any new progress with the Top Game industry?
Are the previous issues still in the works, being fixed/corrected?
I see there is a new slot and it gives a value for the wild symbol, but have not seen a value placed on the other slots wilds, will these be changed?
I also see some of the slots have been pulled, are they being revamped?
Will the high wager requirement be lowered for the jackpots?
Waiting patiently for some news.

 

[bonustreak]

All your questions are great and very important so I hope a rep can come and give us an update.

 

[nisosbar]

I know they get some complaints here, but that aside, their slots seem very fair to me, maybe even a little loose. I just wish they would improve their cashout process. It's way too slow.

 

[cheetahwind]

The only thing good I'm seeing so far out of Top Game. Is the rather lage welcome bonuses, but am still curious that if I were to deposit at one of the few Top Game casinos. Let's say I do win, would I get paid? Being that software as a whole is rogued just not sure if I'd even trust them.

 

[RomeCasino]

From Noah - response

Hi

I represent Rome but I'd like to update you with what I know about these issues.

TopGame are in the midst of a process of improving our existing slots and bringing in new ones.

First, the slots that were taken off have been taken off for an upgrade of speed so they spin faster (players asked for it) as well as a QA process for TST - As you may know they are currently under TST evaluation of gaming fairness, which is a third party company (well known in the online gaming world) auditing our Random number generator and our payouts, we expect certification to be along this month.

As for the wilds - All new games will have it, they are still working on changing the existing slots, but it is apparently a very hard thing to do as the slots are already configured a certain way. 2 new games are coming out in the next month or so and both will have the wilds. The exact same goes for the high wagering requirement on the jackpot slots, unfortunately. I personally have been pressing for change but it was explained to me that it is quite hard to change these terms once the slots are played and they are trying to find a way to do so without taking the slots down for too long and having to completely redesign the game engines.

I will of course offer further updates as I receive them.

Cheethawind - I can assure you that you will NEVER need to fear non-payment of withdrawals approved by a TG casino - They may have what is considered a slower than average withdrawal approval (3-5 working days) but they pay. Just ask around. They are currently in that area of CM because of technical mistakes, not for non-payment issues.

Kind Regards,

Noah

 

[AussieDave]

average withdrawal approval (3-5 working days)

Hi Noah,

I play at 32Red at best I've received payment to Neteller in 3 hours. The longest I've waited is 22 hours.

Other MG casinos I expect to wait no loner than 48 hours for my funds to hit NT.


For me 3 days withdrawal approval is absurd. And 5 days is without doubt unacceptable. IMHO expecting players to be OK with this by trying to cloud it with you'll be paid, is a bit rich for my liking.

I can understand a Bank wire and check taking this long but you also place web wallets into this extended time frame.

Players aren't fools and by experience us players soon learn that casinos that enforce these unrealistic withdrawal times are seriously out of touch with their players.


Cheers

Dave

 

[RomeCasino]

From Noah - response

Hi Noah,

I play at 32Red at best I've received payment to Neteller in 3 hours. The longest I've waited is 22 hours.

Other MG casinos I expect to wait no loner than 48 hours for my funds to hit NT.


For me 3 days withdrawal approval is absurd. And 5 days is without doubt unacceptable. IMHO expecting players to be OK with this by trying to cloud it with you'll be paid, is a bit rich for my liking.

I can understand a Bank wire and check taking this long but you also place web wallets into this extended time frame.

Players aren't fools and by experience us players soon learn that casinos that enforce these unrealistic withdrawal times are seriously out of touch with their players.


Cheers

Dave

Hello Dave,

I respect your opinion concerning this issue but I believe we have discussed it already on another thread. I made it clear that this is the current time frame, if players find it unacceptable or not, that's up to them, and you've made your feelings on the subject clear. We make no excuses or try to hide the fact that there is a certain withdrawal time, we aren't lying or trying to deceive anyone about it. We compensate in other things like great bonuses and a great payout. This is obviously something we're trying to do better but for now this is the time period.

Kind Regards,

Noah

 

[Tengil]

Hi Noah,

I play at 32Red at best I've received payment to Neteller in 3 hours. The longest I've waited is 22 hours.

Other MG casinos I expect to wait no loner than 48 hours for my funds to hit NT.


For me 3 days withdrawal approval is absurd. And 5 days is without doubt unacceptable. IMHO expecting players to be OK with this by trying to cloud it with you'll be paid, is a bit rich for my liking.

I can understand a Bank wire and check taking this long but you also place web wallets into this extended time frame.

Players aren't fools and by experience us players soon learn that casinos that enforce these unrealistic withdrawal times are seriously out of touch with their players.


Cheers

Dave

I think its somewhat unfair to compare a quite new casino, which also targets US players, to 32Red. And they havent always been that fast.

And its still faster than Nedplay were it can take up to one month or more. And there are still many MG casinos with a 48h pending time which cant be altered.

But I wonder if the withdrawal is reversible during the 3-5 working days?

 

[RomeCasino]

From Noah - Answer

I think its somewhat unfair to compare a quite new casino, which also targets US players, to 32Red. And they havent always been that fast.

And its still faster than Nedplay were it can take up to one month or more. And there are still many MG casinos with a 48h pending time which cant be altered.

But I wonder if the withdrawal is reversible during the 3-5 working days?

Hi Spiderlegz,

To answer your question - it is reversible, but we also allow our players to deposit and to receive bonuses (although t&c reserves the right not to give bonuses, we do give them), so having a pending withdrawal doesn't disturb your play and you are not required to cancel it to play.

Kind Regards,

Noah

 

[bonustreak]

I just wanted to mention that while I was at the conference in Budapest I did manage to sit and talk with the new CEO of Top Game and I have to say he was very impressive with the passion and his commitment to the future of Top Game. They do seem to be very concerned with any issues that arise and eager to fix all the glitches that players find. I also mentioned to him that a 3rd party audit of the software RNG would go a long way in players and affiliates eyes. They are in the process of getting this done as well I was told.

 

[jetset]

Can you say who he is, when he was appointed and what his background is?

 

[bonustreak]

Well I don't think it is a secret since he was at the conference and spoke to many affiliates so sure, Yossi is his first name and I don't recall his last name so sorry. He has been in the iGaming biz for awhile but of his exact background I am not so sure but I believe he worked at Brightshare at one time.

 

[HeyMikey]

Hi

I represent Rome but I'd like to update you with what I know about these issues.

TopGame are in the midst of a process of improving our existing slots and bringing in new ones.

First, the slots that were taken off have been taken off for an upgrade of speed so they spin faster (players asked for it) as well as a QA process for TST - As you may know they are currently under TST evaluation of gaming fairness, which is a third party company (well known in the online gaming world) auditing our Random number generator and our payouts, we expect certification to be along this month.

As for the wilds - All new games will have it, they are still working on changing the existing slots, but it is apparently a very hard thing to do as the slots are already configured a certain way. 2 new games are coming out in the next month or so and both will have the wilds. The exact same goes for the high wagering requirement on the jackpot slots, unfortunately. I personally have been pressing for change but it was explained to me that it is quite hard to change these terms once the slots are played and they are trying to find a way to do so without taking the slots down for too long and having to completely redesign the game engines.

I will of course offer further updates as I receive them.

Cheethawind - I can assure you that you will NEVER need to fear non-payment of withdrawals approved by a TG casino - They may have what is considered a slower than average withdrawal approval (3-5 working days) but they pay. Just ask around. They are currently in that area of CM because of technical mistakes, not for non-payment issues.

Kind Regards,

Noah

I've been waiting since September 23rd for two withdrawals that are still "pending" at 7spins casino. They quoted usemywallet withdrawals as taking 7-8 business days. It's very frustrating waiting.

 

[nisosbar]

The only thing good I'm seeing so far out of Top Game. Is the rather lage welcome bonuses, but am still curious that if I were to deposit at one of the few Top Game casinos. Let's say I do win, would I get paid? Being that software as a whole is rogued just not sure if I'd even trust them.

I put in a withdrawal request today, so I will absolutely let you know how it goes.

 

[nisosbar]

I've been waiting since September 23rd for two withdrawals that are still "pending" at 7spins casino. They quoted usemywallet withdrawals as taking 7-8 business days. It's very frustrating waiting.

That's where I put in a withdrawal request. If it takes longer than 5 days, I am uninstalling, and I'll play on Rome instead. But I'm going to give them a chance.

 

[Mavin1]

Top Game/Rome

Hi, Eviecakes here. I just wanted to let you know that I as a typical player have had 2 withdrawals from Rome, would have been 3 but played the third one and although they are not immediate, which I don't mind one bit, they do pay. The time seems longer because we typically count the weekends too, but as with all casinos they only count business days.

 

[HeyMikey]

I've been waiting since September 23rd for two withdrawals that are still "pending" at 7spins casino. They quoted usemywallet withdrawals as taking 7-8 business days. It's very frustrating waiting.

Still waiting and getting the runaround consistently. All my paperwork was in order as I made a previous withdrawal.

 

[nisosbar]

Hi Spiderlegz,

To answer your question - it is reversible, but we also allow our players to deposit and to receive bonuses (although t&c reserves the right not to give bonuses, we do give them), so having a pending withdrawal doesn't disturb your play and you are not required to cancel it to play.

Kind Regards,

Noah

Greetings, Noah,

I honestly was not aware that Top Game casinos had been rogued until this past Monday (my fault, I didn't check the list closely enough), but everyone gets a second chance, and so I presume that your presence here is an attempt to try to show everyone that you guys got your act together. That's fine, I like Top Game (though as long as you are on the rogue list, I will refrain from either pitching a bitch to CM or depositing all that much):

On another casino watchdog site (can I name it, mod? Is there a TOC about such things?), your casino, Rome, has been rogued for failure to keep your partners paid.

I would like to hear your response to this accusation. Thanks.

 

[RomeCasino]

From Noah - response

Greetings, Noah,

I honestly was not aware that Top Game casinos had been rogued until this past Monday (my fault, I didn't check the list closely enough), but everyone gets a second chance, and so I presume that your presence here is an attempt to try to show everyone that you guys got your act together. That's fine, I like Top Game (though as long as you are on the rogue list, I will refrain from either pitching a bitch to CM or depositing all that much):

On another casino watchdog site (can I name it, mod? Is there a TOC about such things?), your casino, Rome, has been rogued for failure to keep your partners paid.

I would like to hear your response to this accusation. Thanks.

Hello Nisobar,

First, I'm not sure TG are actually rogue on CM, they are in bumbling errors or something like that, which admittedly isn't a great position for them either. But as a few have said in this thread, I do believe that this is a forward marching company, with some great ideas and great people driving it, and I believe they will become a very important company in the online gaming world.

About Rome's problems - Yes it is completely true, we had some trouble collecting our money from our old processor, and eventually never got it back, this caused a serious delay in our payments to some of our affiliates, though we kept paying our players, as that is our priority.

We have since then switched to a new processor that doesn't suffer from these kinds of delays and all of our affiliates will be paid in full before the month is out. I also comment on that 'other' web site and I say the same there. However none of this has ever affected our players, to which our first obligation is.

Kind Regards,

Noah

 

[RobWin]

Hello Nisobar,

First, I'm not sure TG are actually rogue on CM, they are in bumbling errors or something like that, which admittedly isn't a great position for them either. But as a few have said in this thread, I do believe that this is a forward marching company, with some great ideas and great people driving it, and I believe they will become a very important company in the online gaming world.

About Rome's problems - Yes it is completely true, we had some trouble collecting our money from our old processor, and eventually never got it back, this caused a serious delay in our payments to some of our affiliates, though we kept paying our players, as that is our priority.

We have since then switched to a new processor that doesn't suffer from these kinds of delays and all of our affiliates will be paid in full before the month is out. I also comment on that 'other' web site and I say the same there. However none of this has ever affected our players, to which our first obligation is.

Kind Regards,

Noah

I'm actually surprised that you and many other "Online Casinos" don't insure yourselves against processor failures with "

You do not have permission to view link Log in or register now.

". Have you guys not even considered this as an option?
____
____

 

[RomeCasino]

From Noah - response

I'm actually surprised that you and many other "Online Casinos" don't insure yourselves against processor failures with "

You do not have permission to view link Log in or register now.

". Have you guys not even considered this as an option?
____
____

Hey Robwin,

I must confess I'm not very knowledgeable about insurance, can you provide details or a link concerning this? I'll be much obliged.

Kind Regards,

Noah

 

[RobWin]

Hey Robwin,

I must confess I'm not very knowledgeable about insurance, can you provide details or a link concerning this? I'll be much obliged.

Kind Regards,

Noah

I hyper-linked the text "Lloyd's of London" in my previous post for you. That will take you to their home page there. I worked with several agents for "Lloyd's of London" for the past 15 years in my previous life before becoming a webmaster affiliate and Lloyd's will insure anyone for anything at anytime. It may be well worth your time to talk to them.
____
____

 

[RomeCasino]

From Noah -

I hyper-linked the text "Lloyd's of London" in my previous post for you. That will take you to their home page there. I worked with several agents for "Lloyd's of London" for the past 15 years in my previous life before becoming a webmaster affiliate and Lloyd's will insure anyone for anything at anytime. It may be well worth your time to talk to them.
____
____

Hey Robwin,

Sorry I failed to notice and thank you very much for the information, I'll refer this to my supervisors.

Kind Regards,

Noah

 

[nisosbar]

Hello Nisobar,

First, I'm not sure TG are actually rogue on CM, they are in bumbling errors or something like that, which admittedly isn't a great position for them either. But as a few have said in this thread, I do believe that this is a forward marching company, with some great ideas and great people driving it, and I believe they will become a very important company in the online gaming world.

About Rome's problems - Yes it is completely true, we had some trouble collecting our money from our old processor, and eventually never got it back, this caused a serious delay in our payments to some of our affiliates, though we kept paying our players, as that is our priority.

We have since then switched to a new processor that doesn't suffer from these kinds of delays and all of our affiliates will be paid in full before the month is out. I also comment on that 'other' web site and I say the same there. However none of this has ever affected our players, to which our first obligation is.

Kind Regards,

Noah

Thanks for the response. And you're correct, not rogued, but "bumbling, blunders and negligence".

 

[HeyMikey]

UPDATE

Still waiting and getting the runaround consistently. All my paperwork was in order as I made a previous withdrawal.

Money received from 7spins today, Sunday. They apologised for the long delay. Far too long in my opinion. I hope they work out the issues. Good news was that I won $1250 on a $25 deposit. Top Game software has been very good for me. Long play time and some good wins too.

 

[nisosbar]

Money received from 7spins today, Sunday. They apologised for the long delay. Far too long in my opinion. I hope they work out the issues. Good news was that I won $1250 on a $25 deposit. Top Game software has been very good for me. Long play time and some good wins too.

Yes, good that you got paid, but too long. I'm going to stay away from them.

Top Games' casino Black Diamond, on the other hand, claims to have a 24-hour turnaround. I'm going to see how that goes.

 

[Mavin1]

Good play time

Money received from 7spins today, Sunday. They apologised for the long delay. Far too long in my opinion. I hope they work out the issues. Good news was that I won $1250 on a $25 deposit. Top Game software has been very good for me. Long play time and some good wins too.

That's why I do still like to play at Top Game, despite the issues that are being worked on. I can deposit a minimal amount and play for hours. Yesterday I deposited $49 and played for about 5 hours and called it a night with a $274.00 withdrawal .
With other software it has been a long time since I have been able to get that kind of playtime from my deposits, so I have given up on them.

So for the approx last 4 months of play, this is the result;

Microgamming= 0
RTG= 0
Rival= 0
All others = 0
Top Game = 3 withdrawals, would have been 4, but redeposited 1.

 

[DaveG39]

Yes, good that you got paid, but too long. I'm going to stay away from them.

Top Games' casino Black Diamond, on the other hand, claims to have a 24-hour turnaround. I'm going to see how that goes.

Have you tried Black Diamond yet? How did it go? I ask because I got a spam from them yesterday and wanted to try their Games Welcome Bonus, but saw it was Top Game and backed off.

Also, does anyone know of any casinos that take US players, and *aren't* rogue that have table games bonuses (this is the 2nd offer I've received but they've both been rogue [the other was Always Cool, sister to Pamper])?

 

[cheetahwind]

From what I've seen for a Top Game site. Rome is about the only one that's not really rogue as much as being in the wrong place at the wrong time. Now as for someone who offers table game bonuses, no idea. From what I've been reading all of the bonuses at Rome require slot playthrough first, but also I've been told that I can request to have bonuses removed. Then I can play whatever I want. Am going to try blackjack on my next round will let you know how that turns out.

 

[RomeCasino]

From Noah - Just a comment

From what I've seen for a Top Game site. Rome is about the only one that's not really rogue as much as being in the wrong place at the wrong time. Now as for someone who offers table game bonuses, no idea. From what I've been reading all of the bonuses at Rome require slot playthrough first, but also I've been told that I can request to have bonuses removed. Then I can play whatever I want. Am going to try blackjack on my next round will let you know how that turns out.

Hey Cheetawind,

Hope this doesn't count as promotional, but just to add - players that play table games at Rome cannot take slots type bonuses, but they CAN get a cashback % on each and every deposit they make.

Cheers

Noah

 

[The Dude]

Hey Cheetawind,

Hope this doesn't count as promotional, but just to add - players that play table games at Rome cannot take slots type bonuses, but they CAN get a cashback % on each and every deposit they make.

Cheers

Noah

I'm just wondering if Rome Casino has ironed out some of the cash flow problems I've heard they've been having concerning paying affiliates. Is everything good to go with your financial issues?

 

[RomeCasino]

From Noah - Answer

I'm just wondering if Rome Casino has ironed out some of the cash flow problems I've heard they've been having concerning paying affiliates. Is everything good to go with your financial issues?

Hi Bryan,

We have solved our financial problems, these were due to late payments by our processors, we have since switched processors and are now beginning the process of paying the affiliates due. So the answer is we're good to go but haven't finished paying all the affiliates due yet, we're doing that right now. That said our cashflow problem has definitely been solved.

Kind Regards,

Noah

 

[KasinoKing]

Also, does anyone know of any casinos that take US players, and *aren't* rogue that have table games bonuses (this is the 2nd offer I've received but they've both been rogue [the other was Always Cool, sister to Pamper])?

Yes, I list quite a few on the "

You do not have permission to view link Log in or register now.

" page on my website:-

Vegas Technology casinos do 100% up to $300. WR (D+B)x20, BlackJack, Roulette, Baccarat and Craps count at 35%.
Intertops do a 100% up to $200, WR (D+B)x30, Cashable, PaiGow, Let em Ride, Red Dog and Rummy count at 100%.
BetUS (Rival download casino, not the instant play one) offer 100% to $500 Table games bonus: WR (D+B)x45, Max cashout Bx5
The Club World group of casinos do 100% to $1,000; WR (D+B)x50, BJ and all other games count at 100% except no Bacc, Craps, Roul, War & SicBo - but the bonus is PHANTOM!
Vegas Regal have 100% up to $1,000 WR (D+B)x35 all games except VP and progressive slots.

I hope that helps!
KK
[/derail]

 

[elscrabinda]

With regard the issue highlighted in another thread about progressive jackpots only being possible to win at max stake as well as max coins, this is apparently still the case.

If so, they should be much clearer about it- the best mention of it that CS could find was this from the website in a section on mostly nonsense 'slot tips' that talked about it always being important to play at 'max bet'. Obviously this is ambiguous though as we are all used to having to play max lines/coins etc, but not at having to play the highest denomination of coin as well.

 

[RomeCasino]

With regard the issue highlighted in another thread about progressive jackpots only being possible to win at max stake as well as max coins, this is apparently still the case.

If so, they should be much clearer about it- the best mention of it that CS could find was this from the website in a section on mostly nonsense 'slot tips' that talked about it always being important to play at 'max bet'. Obviously this is ambiguous though as we are all used to having to play max lines/coins etc, but not at having to play the highest denomination of coin as well.

Hi Elscrabinda,

That's true, we have already designed another new page for our new Rome Casino site which will be called 'game rules' and will also include all this information. It will go up a few days after the weekend. I've contacted TG about this and have also requested a revision of the software text.

Kind Regards,

Noah

 

[DaveG39]

Yes, I list quite a few on the "

You do not have permission to view link Log in or register now.

" page on my website:-

Vegas Technology casinos do 100% up to $300. WR (D+B)x20, BlackJack, Roulette, Baccarat and Craps count at 35%.
Intertops do a 100% up to $200, WR (D+B)x30, Cashable, PaiGow, Let em Ride, Red Dog and Rummy count at 100%.
BetUS (Rival download casino, not the instant play one) offer 100% to $500 Table games bonus: WR (D+B)x45, Max cashout Bx5
The Club World group of casinos do 100% to $1,000; WR (D+B)x50, BJ and all other games count at 100% except no Bacc, Craps, Roul, War & SicBo - but the bonus is PHANTOM!
Vegas Regal have 100% up to $1,000 WR (D+B)x35 all games except VP and progressive slots.

I hope that helps!
KK
[/derail]

Thanks KK. A closer look at the Black Diamond site revealed their bonus to be pretty much a sham as the only two table games they offer were the ones that were restricted or excluded from the WR Vegas Regal looks to be the best of the bunch so I'll check it out.

 

[AussieDave]

Hi Noah,

While on the topic of progressive jackpot slots.

Having such insane bet per spin values ($65) tells me two things.

1. Not too many punters could afford $65 a spin
2. It's a way to have a Clayton's jackpot slot

Even if a punter could afford $65 a spin the payout of $100,000 or there a bout's makes it unrealistic. Now if the pay-out was $10 mil or something I could understand.

Of course there is the other idea...Your average Joe players are suckered into the max bet theory on purpose.


Cheers

Dave

 

[DaveG39]

FYI Vegas Regal Bonuses

Poker games, Non-American Roulette,War & SicBo only count 25% toward WR
VP,Craps,Bacc,BJ and Pai-Gow only count 10% toward WR

 

[bonustreak]

$65 bucks a spin? :notworthy to the person that can afford that!!
I think Topgame needs to have a close look at this and think about making changes that are more realistic.

 

[KasinoKing]

Poker games, Non-American Roulette,War & SicBo only count 25% toward WR
VP,Craps,Bacc,BJ and Pai-Gow only count 10% toward WR

They must have changed the terms.
Thanks for letting me know - I'll get my website updated ASAP.

KK

 

[silcnlayc]

Your average Joe players are suckered into the max bet theory on purpose.

Agreed. Yep, been that way since day one and I do not think they have any plans on changing it. Why bother when it is a guarenteed income for the casino, knowing, NO ONE would spin for that amount to win a measly jackpot...slippery , sneaky little devils , aren't they..


.

 

[nisosbar]

In case anyone is interested, I cashed out from Black Diamond (just a small tester amount) within 24 hours. 7Spins only does withdrawals once per week or something like that, so while I like Top Game slots, Black Diamond is going to get most of my TG-dedicated money for now.

 

[silcnlayc]

nisosbar In case anyone is interested, I cashed out from Black Diamond (just a small tester amount) within 24 hours. 7Spins only does withdrawals once per week or something like that, so while I like Top Game slots, Black Diamond is going to get most of my TG-dedicated money for now.

Gold Vegas does 24 hours also after verifications...at least they did for me on my 2nd withdrawal.

.

 

[Mavin1]

People are wanting to know if there are any new developments with the previous issues of the wagering amounts required to win a jackpot, has this been changed yet?
Also I would like to ask why your team had decided to cut line win payouts? I have been very dissapointed with this change as now being a small purse player I am forced to wager more to get a decent win. This has seriously affected the fun of playing at any Top Game casinos.
I have through all the controversy of the missing jackpots, the missing wilds and so on stayed loyal to Top Game because I felt even with all this, you were still deserving of a wait and see, because your casinos could still have nice little wins being won. But cutting back now on the line pays has taken away the joyful surprise of these nice little wins.
I am not the only player that has said they have noticed the change in line pays either. So we would like to know what is going on there.
I have also been very dissapointed since the wilds have been put back on Diablo 13 of the way the game now plays. It has become so stingy that it just isn't as fun as it was anymore.
The new games are great but when you are a lowroller like myself, having 25 cent wins or less all the time gets pretty boring.
I also really almost hate the 5 free spins, they rarely retrigger, have no multipliers, have nothing special to set them apart from the normal play. Most of the time when playing at $1 a spin on Reel Crime and I get the scatters of the newspapers, my end win from the 5 free spins is usually 20 cents or nothing.
So I ask you, how can we stay loyal when it feels like you are pushing out the small players by forcing us to wager higher to get a decent session, not having changed the wagering requirements to win the jackpots, giving pitiful returns on line wins?

 

[nisosbar]

Also I would like to ask why your team had decided to cut line win payouts? I have been very dissapointed with this change as now being a small purse player I am forced to wager more to get a decent win. This has seriously affected the fun of playing at any Top Game casinos.
I have through all the controversy of the missing jackpots, the missing wilds and so on stayed loyal to Top Game because I felt even with all this, you were still deserving of a wait and see, because your casinos could still have nice little wins being won. But cutting back now on the line pays has taken away the joyful surprise of these nice little wins.
I am not the only player that has said they have noticed the change in line pays either. So we would like to know what is going on there.

I noticed this also. It is a very recent change.

 

[me_and_ed]

People are wanting to know if there are any new developments with the previous issues of the wagering amounts required to win a jackpot, has this been changed yet?
Also I would like to ask why your team had decided to cut line win payouts? I have been very dissapointed with this change as now being a small purse player I am forced to wager more to get a decent win. This has seriously affected the fun of playing at any Top Game casinos.
I have through all the controversy of the missing jackpots, the missing wilds and so on stayed loyal to Top Game because I felt even with all this, you were still deserving of a wait and see, because your casinos could still have nice little wins being won. But cutting back now on the line pays has taken away the joyful surprise of these nice little wins.
I am not the only player that has said they have noticed the change in line pays either. So we would like to know what is going on there.
I have also been very dissapointed since the wilds have been put back on Diablo 13 of the way the game now plays. It has become so stingy that it just isn't as fun as it was anymore.
The new games are great but when you are a lowroller like myself, having 25 cent wins or less all the time gets pretty boring.
I also really almost hate the 5 free spins, they rarely retrigger, have no multipliers, have nothing special to set them apart from the normal play. Most of the time when playing at $1 a spin on Reel Crime and I get the scatters of the newspapers, my end win from the 5 free spins is usually 20 cents or nothing.
So I ask you, how can we stay loyal when it feels like you are pushing out the small players by forcing us to wager higher to get a decent session, not having changed the wagering requirements to win the jackpots, giving pitiful returns on line wins?

Per bet size the payouts are so pitiful with TG, the industry worst, at least with Rival the payouts on regular game play may be low but the bonus rounds can really pay big, TG bonus rounds have no multipliers, no excitement whatsoever, I call this status quo software, lots of little wins but very rarely any biggies, so many peeps are just satisfied with play time, I personally like win time and am prepared to take the loss with higher variance/risk software.

 

[Mavin1]

Uh hello, Top Game, is anyone there?

 

[Mavin1]

I will add that yesterday I was dinking around at Rome, Top Game, playing Diablo 13 at 65 cent spins, to see how it was playing. I hit 4 wizards on a payline which I have done in the past many times, I picked my chamber and was totally surprised that I hit a 1200 coin chamber, the other was like 250, this 1200 coin paid $60 playing at 65 cents, this is totally a new positive change. All the times I have hit 4 wizards in the past the highest I ever had seen in the chambers was 350 coins. Now I wished I had been playing a higher wager!

But I would like to also add that re-examining line win payouts on other casinos, they too have the puny pitiful wins. At MG, RTG, RIVAL, the normal little wins at the coin I play is 8 cents, 20 cents and so on. So maybe the line win payouts being cut aren't to far out of line when compared to all other casino platforms. But I did REALLY like getting that $500 payout on 5 pistols on Fandango playing at 75 cents a spin, that was nice, I will miss it.

But it would be nice to add more surprises like the higher payout that has been added in the bonus round , such as multipliers on the free spins like other casinos have.

 

[topgame]

Hi everyone,


I would just like to clarify that I am only the representative for Topgame and not management. I do not make the decisions there and want to be sure that any information I provide to you is correct before posting it.

As you know I do believe that a lot of problems have been caused in the past due to bad communication and I am very keen to avoid these types of problems occuring in future especially when yours truly is the representative

So yes I will get back to you with answers to any and all questions but do ask that you please bear with me when it comes to giving them

Now as to the actual answers. I have been informed by senior management that at this stage they will not be changing the maxbet/maxlines progressive requirement.

As some of you are undoubtedly aware personally im in favor of changing this in some way to make progressive more accesible to every type of player and there may be some developments in this area in future but I cannot confirm any changes at this time.

Regarding the line payouts I have also received an answer on this and am informed that line payouts have not been changed as far as my direct contact is aware.

I think TG is doing their best to improve all aspects of the operation including the slots and will of course keep you updated. I do know for a fact that all your comments whether positve or negative are appreciated by myself and TG and would ask that you keep them coming.

I will be available throughout the holiday season to answer any queries that you may have, if you need to get hold of me urgently please send me a PM. I will do my best to check into Meister at least every few days although sometimes I do miss a few days to be honest.

Kind Regards



David

 

[Mavin1]

Hi everyone,


I would just like to clarify that I am only the representative for Topgame and not management. I do not make the decisions there and want to be sure that any information I provide to you is correct before posting it.

As you know I do believe that a lot of problems have been caused in the past due to bad communication and I am very keen to avoid these types of problems occuring in future especially when yours truly is the representative

So yes I will get back to you with answers to any and all questions but do ask that you please bear with me when it comes to giving them

Now as to the actual answers. I have been informed by senior management that at this stage they will not be changing the maxbet/maxlines progressive requirement.

As some of you are undoubtedly aware personally im in favor of changing this in some way to make progressive more accesible to every type of player and there may be some developments in this area in future but I cannot confirm any changes at this time.

Regarding the line payouts I have also received an answer on this and am informed that line payouts have not been changed as far as my direct contact is aware.
I think TG is doing their best to improve all aspects of the operation including the slots and will of course keep you updated. I do know for a fact that all your comments whether positve or negative are appreciated by myself and TG and would ask that you keep them coming.

I will be available throughout the holiday season to answer any queries that you may have, if you need to get hold of me urgently please send me a PM. I will do my best to check into Meister at least every few days although sometimes I do miss a few days to be honest.

Kind Regards



David

Okay..... I will use one slot as an example, but they are all paying out the same.

Let me ask you this then on Fandango multiline bonus slot, the paytable for instance shows the pistols paying out per symbol as 1=1, 2=10, 3=100, 4=1000, 5=10000.
Now I am playing at 0.75 cents a spin I always get the 1 pistol and it pays 0.25 cents, shouldn't it pay 0.75 cents? With 4 pistols I won $50 and according to the payout table it should have paid x1000 which is equal to $75, am I correct?
Now back some months ago I hit pistols and wilds to make 5 pistol symbols on the payline and it paid $500, if the payouts haven't been changed then playing 0.75 cents a spin X10000 should have paid me $750 am I correct?
The cactus symbol according to the payout table is x200 for 5 cactus, now playing at 0.75 cents it should pay $15, but it is only paying $10 for 5 cactus.

Need I go on or do you get my meaning here?

Now am I on the wrong track here or have myself and everyplayer Top Game casinos have are being stiffed on the line win payouts?