How Dare You Win

**wayram** · 23rd September 2009, 08:40 AM

Put in 50 at AC casino with a huge 1277 bonus with 40 x play through.

Thought may as well give this a spin it will only cost me 50 well guess what i reached the playthrough

and was only able to withdraw 1 x bonus which i was quite happy with. Thats where the problems started, they kept saying that they had not received docs etc etc, sent them in 6 times, this went on for over two weeks until i pitched a bitch and then they accepted that the docs had been received and it will be processed in 3 days. It took a total of 3 weeks from start until they put it into neteller. Now guess what ? they have told me that i can no longer play with any bonus at all( no reason given ) and they have now blocked me totally, cant even log in, not that i wanted to play but wanted to see if they had cleared the account. We all know the reason HOW DARE YOU WIN at my casino, we only want players who lose all their bucks. At least i was very LUCKY to get my bucks from them, they certainly wont be getting any more from me.

**coxwel** · 23rd September 2009, 09:07 AM

if i were in yolur situation i would praise god and the pab service that they paid you finally. so why the hell you want to receive further promos from them? you really consider to make further deposits and have the same run around again?

and then maybe you come and pab again for the same thing

sorry but i dont get this... you have been paid by a type of casino which has a real bad image and reputation and is partly known for denying payments.

you should klearn from things like this.. not making same mistakes again

take your win and play elsewhere.
maybe have a look on the accredited list here

cheers

coxwel

**wayram** · 23rd September 2009, 09:22 AM

I am not totally stupid I wasn't going to play again as i did not want to go through the crap they put me through to get my bucks..and i would not have had to pab as i was not going to play. But all i wanted to do was make people aware that if they do win and are lucky enough as was i to get their dollars that they will shut you out anyway. I do play at many accredited casinos as well. I know that many of CM members play at non accredited casinos too, and we all take our chances.

**coxwel** · 24th September 2009, 08:29 AM

understand

as i was looking on your number of posts etc i also came to the same conclusion ;-)
good you didnt let them get away with your bucks ;-)

in my understanding it was like you wanan give them a try again.. so just forget it all fine

cheers

coxwel

**Jasminebed** · 24th September 2009, 09:43 AM

It is so incredible short-sighted of casinos to ban winners. Most people who win at a casino will go back to play. While we have days we are winners, most gamblers lose in the long haul.

**vinylweatherman** · 24th September 2009, 09:31 PM

Originally Posted by Jasminebed

It is so incredible short-sighted of casinos to ban winners. Most people who win at a casino will go back to play. While we have days we are winners, most gamblers lose in the long haul.

It's happening more and more. Win at a casino, and get the "bonus ban". Provided they have designed the bonuses properly, there is no reason to ban winners from taking further bonuses, as this is how casinos will eventually get the money back, and then more. This case turned into a TOTAL ban, but recently there was a player who got a TOTAL ban from Purple-Lounge because they kept on winning. I think this player was using the generous 100% matches on Tues, Thurs, and Sunday, but a TOTAL ban was way "over the top". It makes me worry that winning is not allowed at some casinos, and in a business sense it is BAD FOR BUSINESS.

Too many instances of players being PUNISHED in some way merely for being lucky is going to put off NEW players (those that do their research first at least). Who would want to play at a casino that is continually "in the news" for kicking out their winning players. Gamblers on the whole are chasing the big win, even though it is pretty unlikely. They see the headlines, from the big lottery winners, down to the smaller progressive winners who win just enough to get their name used in publicity material. If they begin to believe that a PUNISHMENT is a realistic outcome for winning, they are not going to be so keen to play THAT particular casino or group.

In my experience, there are quite a few casinos that "bonus ban" players simply for winning "above the curve" in whatever algorithm they use to determine which accounts "need their status reduced". Others allow the net win to reach a certain limit, and then all promotions are cut. One even had this explicitly laid out in the terms and conditions (but at least here you KNOW it will happen, and it therefore does NOT make you feel a "criminal" when it does).

Many others do NOT "bonus ban" a player for winning, the promotions continue to come just as they did before, based on (presumably) the amount of "action" that the casino continues to receive after the win, as well as what was received before.

Rival is the most well known group to "bonus ban" players for winning, and it does not seem to matter whether or not the "trigger" win was made with, or without, a bonus.

Conversely, groups such as 32Red and Jackpot Factory do not seem to take net win (by the player) into account, and promotions continue to be awarded based on "action", and continued participation in the events (not all of which are based on the deposit bonus idea).

It would be a useful resource for players who like bonuses to have a list of which casinos base such decisions on criteria other than how much they have won, and who will NOT cut off promotions as soon as a player gets "above the curve" with regard to amount won. This can only really be done by players discussing their experiences, which here has lead to a pretty good understanding that Rival casinos are pretty harsh on overall winners, and this harshness is SOFTWARE WIDE (almost), even though the wins "above the curve" are at a particular casino.