200% Bonus; Deliberate deception, or just incompetent?

[KasinoKing]

I was looking round a few new casinos last week when I came upon this little gem;

200% Registration Bonus!

Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500 spreadout through your first 5 deposits. On the first deposit you will receive a 100% match bonus and a 25% deposit bonus on your next four deposits!

The first sentence is totally contradicted by the second...!
First it says the bonus is 200%, but then that it's only 100% followed by some 25% bonuses....?

So I sent off an e-mail to support saying I was confused and could they clarify (I sort of expected the answer I got, but I was hoping they would not be that silly).
They replied:-

It is 200% in total on your first 5 deposits. First one is credited with 100% other 4 with 25%. There is no single 200% bonus on one deposit. We don’t say we will give you 200% on one deposit.

"200% Registration Bonus!" is the name of the action.
Have a nice day.

To which I replied;
"Who did the maths on this one?
100% + 4 x 25% DOES NOT make 200%!!!!!!
Even a 10-year old would know that!"
I also asked them if they would change the wording on their website as it is basically a lie.
They replied declining this request and tried to explain it further:

How should explain this to you. This is 200% in total of 5 deposits (if you count the bonuses together) it is not 200% from the sum you will deposit. We write it everywhere. It is 100% + 25% + 25% + 25%. Can you suggest us any better name for this promotion?

Let try this:
Deposit $100, get a 100% bonus = $100 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.
Deposit $100, get a 25% bonus = $25 bonus.

Together in bonuses you received $200 and it is 200% of the first deposit but you had to make 5 deposits to achieve this. But we say this everywhere.

Together if you simply count 100% + 25% + 25% + 25% it is 200% and that is why we call the action 200% Registration Bonus and everywhere is explained how this works. We are clear to our players. How much actually you will have from this depends on how much you will deposit.

At this point I gave up.
Maybe I am wrong, but to me "Register and deposit as little as $25 or as much as $250 and we will give you 200% match bonus up to $500" can only be interpreted one way.

What do you think - Deliberate deception, or just incompetent?

KK

[Balky]

They seem to be rocket scientists

[same_old]

You see so many casino doing this,

i saw one as well, if you place a minimum bet of $10 we will give you a free bet for $150.

Read the fine print, it is a matched bonus, and $10 being the minimum and $150 maximum, it is a matched first bet, looking at the promo though you would think if you placed $10 on a bet you will get a free bet of $150..

Play on words bigtime, I really dont know why they do it though just give a nice bonus off the mark.. Some marketing departments really have there heads up there own you know whats.. I could do way better than what they got out there.

We really need to start a promo section here, make up some promos here and see which casino will take it on. Of course its gotta be fair for both parties but would be good if we could put some feedback into it.

[chuchu59]

They lied. You actually get 100% on your first deposit and 288% of your first deposit on your next 4 deposits#

#To maximise your bonus, your first deposit must be $40 and your next 4 deposits must be $460. You will get total bonuses worth $500.

[KasinoKing]

They lied. You actually get 100% on your first deposit and 288% of your first deposit on your next 4 deposits#

#To maximise your bonus, your first deposit must be $40 and your next 4 deposits must be $460. You will get total bonuses worth $500.

Actually, for some bizarre reason the max deposit is $250, so to get $500 "free" you'd have to deposit $250 5 times; once for 100% ($250) and 4 times for 25% ($62.50)
Total deposits = $1,250
Total bonus = $500
Bonus percentage = 40% = one FIFTH of what they try to make it sound like...

KK

[chuchu59]

Save your breath KK. They know where they have got it wrong. However, they are probably not as rogue as Virtual who really give you a 1000% bonus. Trouble is you never get to see your money again.

[GrandMaster]

Connect2casino were the masters of this trick, I remember 30000% bonuses which consisted of 30 separate 999% coupons (sticky, with WR=30x(D+B)).

[slotheadlizard]

You see so many casino doing this,

i saw one as well, if you place a minimum bet of $10 we will give you a free bet for $150.

Read the fine print, it is a matched bonus, and $10 being the minimum and $150 maximum, it is a matched first bet, looking at the promo though you would think if you placed $10 on a bet you will get a free bet of $150..

Play on words bigtime, I really dont know why they do it though just give a nice bonus off the mark.. Some marketing departments really have there heads up there own you know whats.. I could do way better than what they got out there.

We really need to start a promo section here, make up some promos here and see which casino will take it on. Of course its gotta be fair for both parties but would be good if we could put some feedback into it.

This is worst IMO, very deceptive. Not really a play on words, a flat out lie.

KK, they know what they are doing. It could have just read up to $200.00 match, then broke it down. Why even trick people, its just going to make them play at other places with true match bonuses.

[WonderingSpirit]

Actually, for some bizarre reason the max deposit is $250, so to get $500 "free" you'd have to deposit $250 5 times; once for 100% ($250) and 4 times for 25% ($62.50)
Total deposits = $1,250
Total bonus = $500
Bonus percentage = 40% = one FIFTH of what they try to make it sound like...

KK

This is what you should mail them. Doubt you would get a serious response though

[oldtrvlagt]

My vote is for incompetence