Buzzluck... Supercasino?

[BIGZEDBUD]

Wow, everyone of your posts are "bitchin" about something.

Take a happy pill. By the Jesus you are from B.C. Is it the first or second hand smoke ???

[ChristyBuzz]

Hey Roanan,

There is no argument here that the rep should of handled things a little better which we will be working on, however the decision they took was in fact correct.

All players are allowed to open one account with us at buzzluck which you had created a month ago. I noticed that you had claimed a free chip back then too

Computers don't always work the way we want them too and multiple accounts have been created within minutes from eachother by mistake. When that happens we are able to help sort that out for the player!

I'm afraid that creating two identical accounts a month apart to claim two free chips was in fact a violation of our Terms and Conditions which is why the rep had no choice but to close your account.

As regards the server error, if anyone else has these issues please let me know so that we'll investigate it further

[coxwel]

@ ronan

i guess theres kind of a tech issue on your side.

i can assure you buzzluck´s customer service will always help you out to find a solution

no need to get angry, if theres everything ok iam sure they will fix your account issue, i also have/had technical issues on rtg once but thats 99% on players side and you shouldnt blame the casino for it.
the answer you got on livechat is quite normal if a cs agent finds a duplicate account.

ps: buzzluck is a supercasino, youll see yourself, hopefully


cheers

coxwel

[Nifty29]

@ ronan

i guess theres kind of a tech issue on your side.

i can assure you buzzluck´s customer service will always help you out to find a solution

no need to get angry, if theres everything ok iam sure they will fix your account issue, i also have/had technical issues on rtg once but thats 99% on players side and you shouldnt blame the casino for it.
the answer you got on livechat is quite normal if a cs agent finds a duplicate account.

ps: buzzluck is a supercasino, youll see yourself, hopefully


cheers

coxwel

You're right Coxwel - Buzzluck are fantastic!

In this case, the OP already opened an account a month before and claimed a free chip.....so it was the player fault here (and possibly an attempt at fraud)

[Roanan]

...then Buzzluck MUST have another skin, because I had never heard of them before I joined Casinomeister. The software was only downloaded recently.

If wires have been crossed, I apologize.

I certainly had no intention of committing fraud, and the only sites that I have ever operated multiple accounts on are rogue casinos (see my 'source of much of your spam' post) knowing full well that they were crooked anyway. Thanks to CM, I now know that there are a few legit ones out there (iNetBet, Extreme, etc.) and have already given iNetBet some of my business.

[jetset]

Buzzluck may be (relatively speaking) fairly new, but the management is very experienced and professional, and the manner in which the casino is run and promoted is imo innovative and impressive.

[hucorte]

A key differentiator for Buzzluck is it's LIVE online entertainment. Agree plenty of people offer pretty commodity casino games (based on their chosen software platform); just like table after table and slots machine after slots machine on the Strip in Vegas, boardwalk in AC. Live Entertainment for players OFF of the tables is what makes it a supercasino (by loose UK casino definition--very vernacular--PM me if you want to discuss this aspect); no other onlne casino else has anything close, hence "suprcasino."

Buzzluck aims to be more entertaining (3d lobby, Live lounge, live DJ...), provide a better, more personal, more flexible service for our customers and be more transparent, more available, and more in-touch (hence our prescence here) than other casinos regardless of platform. The gang here willcertainly let you know how we've succeeded on those measures.

I agree. I´ve only had good experiences here. The customer service is very good. Withdrawals are also processed very fast. The only thing to improve is the RJ. The amount you can win is still too low. Always around the 1k, but that´s because they´re quite new.