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Thread: Buzzluck... Supercasino?

  1. #11
    Marie2473's Avatar
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    I Pmed the rep and got it removed, no problem at all. I also sent in my docs who were approved within hours. Made e deposit of 40Euros last night, got 100% bonus, cashed out 300 euros after hours of play...
    had a great time so thanx to Buzzluck...
    Now i am just wondering what is standard time for cashing out to neteller?

    /Marie

  2. #12
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    Quote Originally Posted by Marie2473 View Post
    I Pmed the rep and got it removed, no problem at all. I also sent in my docs who were approved within hours. Made e deposit of 40Euros last night, got 100% bonus, cashed out 300 euros after hours of play...
    had a great time so thanx to Buzzluck...
    Now i am just wondering what is standard time for cashing out to neteller?

    /Marie
    Hey Marie,

    Your withdrawal was processed earlier today, I had emailed you to let you know Congrats again!!!

  3. #13
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    I hope Im not going to regret this, but Ill bet my left nut that BuzzLuck is still around in 10 years.

    At every step, these guys have done it right and they actually LISTEN to what players.....their CUSTOMERS....want and think.

    The games Ive found to be looser and the customer service puts other casinos to shame.

    About the only gripe Ive had is that I cant deposit in USD, but I often get little chips here and there and nice bonuses so that makes up for it IMO.

    As far as how long your money lasts, its about risk vs reward vs entertainment. If you want to play a long time, make a reasonable deposit and bet low - many of the games are streaky and you just have to adjust your play accordingly. If you feel that the game is dead, move on - dont get stuck on one game...in my experience its a bad idea.

    All I know is that you WILL be paid fast if you win, you WILL be taken care of if you have any queries, and you WILL be made to feel like a valued customer....and that kind of treatment is, sadly, hard to find these days.

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  5. #14
    Seaman63 is offline Experienced Member Achievements:
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    All I know is that you WILL be paid fast if you win, you WILL be taken care of if you have any queries, and you WILL be made to feel like a valued customer....and that kind of treatment is, sadly, hard to find these days.
    I agree with you 100%. All issues I had were taken care off within minutes and payments came in within 24 hrs.

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    ChristyBuzz (13th August 2009), hucorte (17th October 2009), IanO (15th August 2009)

  7. #15
    wouterbenn. is offline Newbie member
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    Iam glad there are a lot of players who are possitive about this accredited casino. But i dont ever win anything on it, so my experiences arent particulary good on BL. I gues its just me being unlucky. No need for me to give it another try there.

  8. #16
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    After a few lost deposits i made my first withdrawal on Thursday. Not a large amount by any means, 70 euros.
    Straight after i emailed my host and asked what docs they needed and then sent them in promptly.

    About 20hours later i contacted again just to get an update on my docs and to see if maybe there was any chance i would get paid today (Friday) and was told that the accounts dep were not in the office so i asked, do they not work Fridays and was then told there was a backlog of withdrawals and my host would chase it up first thing Monday.

    I then asked what the usual time frame was for neteller withdrawals and was told that 'We try to get them processed as soon as possible, so you'll have the funds within 1-2 days'

    I was expecting maybe a slight delay for my first withdrawal but nothing major as i have read a few CM members on here say that they got there ID approved and then paid pretty fast...

    But 1-2 days is the norm for subsequent neteller withdrawals...i had no idea that this is what people meant when they said they pay fast.

    I only ever play at casinos that pay me in under 24hours to my neteller account. For the exact reason of what i have just gone and done...reversed my withdrawal Maybe i will get lucky but odds are i wont. G help me if it was a larger withdrawal just sitting there over the weekend lol Self control is not my strong point hence me only playing at casinos that pay in under 24hours

    I'm not that bothered about this delay, as problems can happen and delays are expected anyway on first withdrawals, but i am thinking twice about playing here again if what i was told is correct about the "normal" withdrawal time for neteller.

    Any of you had a few withdrawals to neteller with buzzluck so i can kind of get an idea if 1-2 days is just the max time frame or if indeed that is the normal speed.

    Info would be appreciated as i do like this casino and the ways you can contact support are outstanding so it would be a shame to delete them.

    RUSTYROO

  9. #17
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    Hey Rustyroo,

    I'm afraid when you contacted us it was already 9pm and accounts have gone home the day! We try to get all withdrawals processed as soon as possible, while most of the time they are processed on the same day they are requested they may take a little longer, longer meaning like a day which is why I quoted such time frame.

    We do try and get the money to you guys asap in most cases, as this is your first withdrawal it would be the only time we process documentation but I assure you guys we do try and be as quick as quick can be

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  11. #18
    Roanan is offline Banned User - abusive flamming - misogynist
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    (snip) (see http://www.casinomeister.com/forums/...ml#post3245530

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    Last edited by maxd; 16th October 2009 at 05:58 AM. Reason: snip

  12. #19
    thebizb is offline Experienced Member Achievements:
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    I've been playing there since the day it opened and have never had any problems at all. I'd suggest pming one of the reps and they'll get everything sorted out for you pretty quickly i'm sure of it.

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  14. #20
    Roanan is offline Banned User - abusive flamming - misogynist
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    Quote Originally Posted by thebizb View Post
    I've been playing there since the day it opened and have never had any problems at all. I'd suggest pming one of the reps and they'll get everything sorted out for you pretty quickly i'm sure of it.
    I posted links to my post on their visitor board...but if that's the treatment I get from the Live Chat operator, then I don't expect much better from the rep.

    __________________________________________________

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