A Letter To Players Of Slots Oasis Casino

[bigtimegambler]

anyone know how i can reach louise? i am trying to cash out of rushmore since 8/9 and havent been processed, i am worried

[GGW Laurie]

anyone know how i can reach louise? i am trying to cash out of rushmore since 8/9 and havent been processed, i am worried

You can pm her here at Casinomeister under I Gaming Forum Reps, i do wish you luck with a timely withdrawal................laurie

[Louise]

anyone know how i can reach louise? i am trying to cash out of rushmore since 8/9 and havent been processed, i am worried

Hi bigtimegambler,

I have replied to your message via PM.

Regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[Rusty]

Hi Louise,
Are we to infer that Rushmore take responsibility for these delays?
With no explanation for them that would be reasonable after all.

I have had no contact whatsoever with any of the members regarding these issues so I am posting without their knowledge or consent but maybe they are just too nice to mention "The money"
I apologise in advance if this is being dealt with via PM or for any embarrassment caused but I feel the question is legitimate public fodder even if the detail remains private.

Are Rushmore prepared to do anything by way of good will for members and loyal customers who have lost out badly due to these issues (Yes they are certainly responsible also but this about your good will not what you can get away with) many of whom have been a model of constraint regarding their posts here.
I feel so badly for members who play the Casinos to death and when they finally have that little bit of joy and get their slice of cake, hitting a decent win, they then find the cake is a stale, mouldy, fly infested piece of crud.
What a horrible experience.

This is a difficult issue because of course players who play their winnings back are not entitled to anything except that horrible feeling in the pit of their stomach but with no extenuating circumstances they would surely not complain or feel wronged. Again it is about goodwill.

I apologise in advance for any embarrassment caused.

I guess the answer is you wont be doing anything for affected customers.

[JJ.]

Maybe off-topic..... however, Moneybookers withdrawals should be the easiest and the shortest way to get your winnings, but slots oasis are not really convincing me that mentioned is correct.
This is the only RTG casino that I am playing at. I think it is a right time to take a break or find some other rtg.
I think they do not care too much about low-rollers and players who are not high-depositors...

[Nifty29]

Maybe off-topic..... however, Moneybookers withdrawals should be the easiest and the shortest way to get your winnings, but slots oasis are not really convincing me that mentioned is correct.
This is the only RTG casino that I am playing at. I think it is a right time to take a break or find some other rtg.
I think they do not care too much about low-rollers and players who are not high-depositors...

If you are after fast withdrawals or even withdrawals within a reasonable timeframe, then I would definitely avoid the Rushmore Group at present.

INetbet, BuzzLuck and Casino Titan are better bets as far as RTG quick cashouts go and they wont mess you around.

[DaveG39]

If you are after fast withdrawals or even withdrawals within a reasonable timeframe, then I would definitely avoid the Rushmore Group at present.

INetbet, BuzzLuck and Casino Titan are better bets as far as RTG quick cashouts go and they wont mess you around.

I am a low-roller (I think...$250-$300 deposits) who plays at Rushmore. I've cahsed out 5 times (via check) and only really had a problem once so far (which is how I found this site ). I'm supposed to receive my 6th check this week. If that happens, I'll stay, if not, the chances of my switching, most likely to Jackpot Capital, go up dramatically.

[DaveG39]

Exactly.

Not sure about this bit though...



Someone working closely within a business, with direct access to enable INSTANT withdrawals when people here complain? The rep here knows exactly what's going on behind the cage... and why.

Not necessarily. All it means is she's been given the access codes to fix problems when problems arise, so upper management won't be bothered. It doesn't mean she knows what caused the problem in the first place. Anybody who has worked just about anywhere knows that people like Louise are the ones who "keep things moving" within a business.

[jetset]

Not necessarily. All it means is she's been given the access codes to fix problems when problems arise, so upper management won't be bothered. It doesn't mean she knows what caused the problem in the first place. Anybody who has worked just about anywhere knows that people like Louise are the ones who "keep things moving" within a business.

There are occasions when the public representative is deliberately kept in the dark by unscrupulous managements who want to position a buffer between themselves and the public whilst creating the impression that they really give a damn about the customer.

And it's quite handy for "strategic deniability" as I believe it's called in politics!

It's certainly a tough test of the integrity and courage of the spokesperson concerned, who is caught between an irate public and a non-committal management on doing the right thing.

[Nifty29]

The phrase 'Hanging out to dry' comes to mind.